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Bedroom Furniture Discounts has 255 customer reviews and ranks 19th in the Furniture category. Common review topics include customer service, delivery company, emma mason.
My order came in and the quality and the looks of the furniture were amazing and I am so happy with the pieces. I did make an error in ordering and Michael has helped me reorder what I wanted. His communication and keeping me updated has been wonderful and very customer focused. Thank you.
I was very nervous about ordering from an online company again, as the last one was a total fiasco which cost me 5 months without furniture!
To my great delight I received good and timely communication, great delivery service from their local provider and beautiful furniture!
We knew the brand we wanted and when we found this site that actually offered additional pieces to mix and match and not just one layout we knew we hit the jackpot. The online chat was fantastic by clarifying the options. But then the manager from the actual store called to verify we were getting exactly what we wanted. It is exactly what we wanted. COVID for sure delayed shipping but for what we received we are so happy. Nothing to do with bedrooms but they have several affiliated stores.
Was happily surprised at the service I received with Bedroom Furniture Discounts since I was really nervous about ordering and spending money with an online furniture company. I had an awesome agent named Michael and it couldn't have gone smoother. They kept me up to date with phone calls, texts and emails.The delivery guys were excellent and I love my new furniture!
Trying to purchase furniture during Covid has been very difficult. Most companies will let you order but there's no one to follow-up and keep you informed. Gary was definitely the exception. He stayed in contact with me throughout and even though it took longer than I expected, he was always there to answer and email and follow-up on status. When the product was delivered without the Light kit connection, he called the manufacturer to get that ordered and delivered for me. I would definitely buy again. Thanks Gary!
I am so pleased with this company, price and service. Augey was very helpful and everybody else from ordering to delivery. I would like everybody to know what a great company this is. They send you messages informing you about your order and they respond to your message in no time you have any question.
My bedroom furniture came as promised in perfect condition and set up by your experts promptly and cheerfully. Augey, your customer service person, kept in contact with us throughout the entire process. Augey was great. We will definitely buy from you again... soon. Frank and Paola
Process of ordering was wonderful, The follow through with Michael and ongoing communication was superb.my delivery men Yerry and Jose were helpful, checked every piece and made sure i understood removing the table leaf correctly. I will certainly purchase from Dining Room Outlets again for any furniture needs.
Susan
From the initial order to the delivery Michael was in constant contact, communication with me on what was happening at every stage of my custom order, I felt very confident I would receive an excellent product and I did. The order was fulfilled and delivered ahead of the projected schedule.
Buying new furniture couldn't be any easier. My sales associate, John, was knowledgeable and ready to assist with my purchase. He made many suggestions and offered applicable discounts and incentives.
I hope the delivery and set-up will be as positive as the sale. So far, so good!
Michael was attentive and kept me up to date. The website has very affordable prices compared to other sites!
Ordered dining room set. Samantha was very professional. She answered all our questions with ease. We would definitely recommend her to any of our friends and family.
Pam assisted us in chat with the purchase of two nightstands and a bachelor chest. She was very polite, professional and thorough. She made the experience quite easy and we were able to forgo the normal website checkout process.
Sharon was an awesome person. She was very patience, polite. You have a great employee. They also got back with me within seconds with prices... I recommend this business a top 10. I will never go to a store again..
I wish I could give Michael 5 plus stars! He was key in navigating delivery process during the pandemic. He was in constant contact and kept me informed every step of the way. Actual physical delivery was flawless and very quick.
Good prices. Ordered bedroom set for guest room. Can't wait to receive my order Just what I was looking for Nice selections and you can personalize your order which I did.
We really appreciate the customer service of Kate, who assisted us in ordering a bedroom furniture set and was also able to get us a great price!
Great assistance from Pam via chat to customize my order. She was very knowledgeable and very patient. Thank you Pam!
I was curious about all delivery options so choose to do an online chat. Pam was awesome and answered all of my questions. Excited for my new dining set!
I've wrestled with the decision to buy office furniture for months. I ordered my desk from this company and it was delivered right to my office unpacked & set up. I thought Discount Bandit would save me money but was not willing to haul and unpack furniture from my garage to upstairs. Called Kate@ Bedroom Furniture Discounts and she gave me a super great price. Better than DB and in less than 5 minutes - no hassles! I'm thrilled! Dawn