Bedroom Furniture Discounts

Our kids have had mismatched bedroom furniture all their lives - a mixture of hand-me-downs and things we bought on the secondary market-- because we had to move around so much with the military and furniture always takes a beating every military move. When my husband retired from the military, we celebrated by purchasing our forever home and finally buying matching bedroom furniture for the kids. We did our research to find a place selling high quality, solid-wood furniture, at decent prices. We were stunned when we found this site. The prices (with the promo coupon) were WAY lower than other stores had the pieces. We were a little wary because the prices did seem a bit too good to be true, but we placed our order and hoped for the best.
We were contacted by their customer service agent, Shahanie, who kept us posted throughout the process by email. We'd pre-ordered furniture, which meant that there would be a 5-6 week processing time (they order in bulk so they have to gather up enough orders to get the discount pricing -- THAT's why the prices were so much better here). The processing time was no issue for us... and we never had a chance to worry because Shahanie stayed in touch to let us know where we were in the process, as things moved along.
The week before delivery, Shahanie let us know that the delivery company would be in touch to schedule up a delivery window. The delivery guys were WONDERFUL! I mean, so considerate, and careful! They actually pre-checked our order to make sure that everything was PERFECT before bringing it out to us, and they sent back one piece that had gotten dinged during transport. We never even saw that damaged piece because the delivery guys coordinated with the vendor to get a replacement piece before they drove out with our order. Everything that was delivered to us arrived in PERFECT condition, not a single scratch or ding.
After decades of making do with used furniture, it felt amazing to have really NICE, beautiful furniture that really belongs to us. The only history this furniture will have will be from the time we'll have it.
As for the furniture itself-- it's solid wood, beautifully made. The makers didn't spare any detail or cut any corners. There are metal plates where the bolts screw in through bolt-tunnels (it's not the cheaper kind that just hooks into the wood, it's much nicer than that!), and it goes together nicely and feels solid. The delivery guys assembled everything for us and didn't leave a speck of wrapping or trash behind. It was easy, and we were so happy-- the kids were excited about their rooms!
We're planning to order from this company again to furnish our guest bedroom, and possibly to replace our decades-old old bedroom set too.
We are huge fans of this company now... they're one of the few exceptions to the rule about "if something seems too good to be true...". They're a fantastic company, and their prices really are outstanding. You can't beat their customer service, either. If you order from them, I hope you get to work with Shahanie.

After weeks of arguing with Amazon who promised me a sofa that never arrived, I searched high and low for the sofa I wanted (I refused to search for a different one). I saw discountlivingrooms.com was selling it and called them. The rep over the phone was very kind and answered all of my questions, even price matching for me. Immediately, I was reached out to by Michael who kept me updated that everything was shut down due to COVID. I ordered my sofa in August and received in December, however Michael was in constant communication with me to ensure they were working on it as fast as they could. His frequent updates helped ease my worry that I might never get the sofa I wanted for my new house. And when the local delivery service failed to reach out to me, he pushed them to get in touch, as well as was in contact with me the day of delivery. Thank you, Michael for all of your assistance. My sofa is EXACTLY what I wanted and now after months of being moved in, I finally have something to sit on!

Found our bedroom suite locally but able to save a great deal by purchasing through Discount Bedrooms. The company was very upfront letting us know there would be a delay in shipping the furniture. Gary David, the Customer Success Manager, did a great job keeping us posted on the order progress.

I ordered a dining room table with 6 chairs during this Covid Pandemic so shipping did take longer than usual. I used the white glove service and it went very smoothly. Didn't notice at first but after a few day of having, notice a part was missing to support the leaf under the table. Michael had been in constant communication with me throughout my whole experience so I emailed him. He had me take a couple pics and then he contacted a furniture repair service that came out and resolved the problem. Afterwards, Michael contacted me to make sure I was happy with the service and I was. I would like to thank Michael for being with me through this whole process!

I ordered a full bedroom set back in May with an online promotion with this company. I did not receive any updates on my delivery till I had to specifically hound them almost daily for my items to be delivered in August. Once the delivery arrived I had 2 pieces that were completely unacceptable since someone clearly tired to repiece the items back together. After sending several email, photos etc this company is still trying to send me back the damaged furniture at full price which I had already advised that I will not be accepting. Steer clear of them. The customer service is horrible. No one follows up with anything or will give you a straight answer.

I cancelled within their 24 hour no charge cancellation window, but they won't give me my money back! I placed an order for office furniture with Bedroom Furniture Discounts on 10/30/2020. When I received the email confirmation notice, I was informed of a COVID shipping delay (this was the first mention of a shipping delay). I was not able to wait, so I requested a cancellation of my order within their advertised 24 hour window.

They confirmed my cancellation request on 10/31/2020, but contacted me several times after this to get me to keep my order. I repeatedly told them I could not wait on the delayed shipping and confirmed I wanted to cancel. They took $2,261.92 out of my account on 11/2/2020 after confirming the cancellation on 10/31/2020 and WILL NOT GIVE IT BACK!

They stopped responding to me on 11/11/2020 and I have had to reach out to my bank to dispute their charge to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY! They are dishonest and took money out of my account for an order they knew was cancelled and won't give it back.

We bought the wall to wall Catalina bookcases/entertainment center. The furniture was delivered in a short time - we bought the white glove delivery service. It came in perfect condition and looks just as beautiful as in the pictures.

Michael was very helpful and friendly in helping us every step of the way.

We are very happy with the furniture, service, and delivery and plan to buy more furniture from the company in the future.

Daniela

The furniture I purchased, I'd been wanting from the first time I saw it (roughly about 15 years ago), and mostly everywhere else either discontinued it, had it priced way too high, or didn't have all the pieces, but Michael and your company really came through! I had to wait a very long time, due to the Corona pandemic and the delivery company coming out of New Jersey not being allowed into NYC, but when I got it, and it was put together, I was in AWE! I love my set, and have already picked out the set for my spare room! I preferred for them to take the money up front (I even asked them too) so that I wouldn't accidentally spend it *because of other obligations), and they did, leaving me with the comfort of knowing when the time came, there would be nothing in the way between me and my furniture! The "white glove treatment" company they chose were as exceptional as their company! I've already told my sister about Bedroom Furniture Discounts, but from now on, as long as they're in business, they will definitely be my first priority to purchase any furniture! Bedroom Furniture Discounts and Michael, YOU ROCK! I'll send a picture when I get the other pieces and complete the set!

I purchased a new bedroom set from them. The quality and pricing was amazing. I saved a little more than $1000 from what my local furniture store offered on the same pieces. However, I had to wait a very long time to get my furniture. Months long wait and the coordination with their local delivery vendors left a lot to be desired. Michael Alaba was the rep that was helping me and kept communicating regularly with updates. He did a great job to keep me up to date!