Bedroom Furniture Discounts

Great customer service, he was such a great help need more like him; he helped me save more by directing me and was very patient

Bedroom Furniture Discounts has an amazing customer service and offers good price as well at the same time. Definitely good customer experience. Nice one!

Great service and answered my questions. Prices are good. Victor and Ria were helpful in the process. John worked with me to change the order, excellent service and patience.
Prices are very good.

Ria was very helpful in helping me with my dining set purchase! Thank you very much for your help Ria!

The price of the item changed significantly right after placing the order, but the customer service refused to match their own price. The item hadn't even shipped yet. It took multiple requests and attempts for a response, but they took almost 20 days to refuse the request.

We are very pleased with our beautiful new bedrooom set... It's just what we wanted! Both the quality and finishes of the furniture are excellent. The men who delivered and assembled the set did a great job! They actually called and came a day earlier which was great.
We appreciate all that our success manager Ann did to communicate with us and ultimately coordinate our delivery. She did a wonderful job! I guess that's why they call her a "success" manager!

We ordered two bedroom sets nearly 5 months ago. One set was scheduled to deliver in April 4th, it showed up completely damaged so we refused delivery, contacted Bedroom Furniture Discounts the same afternoon, they said it worked get resolved. Here we are more than two months later and no resolution "still working with the delivery company." The second set never had a delivery date, initially they said it would ship shortly after the other... we kept waiting, following up on both sets getting the run around. Finally, we were notified the set had been discontinued, and they would refund our credit card, then suddenly it was in stock again, and it would be delivered shortly. It never delivered 2 weeks later, and it was suddenly out of stock again. Don't worry they would talk to accounting department to try and get a refund for the one set. Umm one set? We ordered 2 set, paid for 2 sets, paid for delivery and set up of 2 sets and you will work with your accounting department about one set. Now, we are working with our credit card company. HORRIBLE CUSTOMER SERVICE. SHADY company. Do not order from them! If I could give negative stars I would and plan on calling the BBA.

The customer service you and your company provide are hands down some of the best we ever had! Our furniture took forever to come but that was not any fault of Bedroom discount furniture. Your follow up and consistent communication is something that we really appreciated! We really are loving our new furniture; it is sturdy and beautiful. We would not hesitate to refer others to you and we will definitely be buying any furniture that we need in the future from your company! Thanks for all you do!

Love my daughter's new bedroom furniture! Great quality and price. Michael went above and beyond in keeping us updated and answering our questions. His personalized and proactive customer service was extremely refreshing and truly appreciated!

Ordered in November and still waiting for delivery. They charged my credit card for something i dont have. Use the power of your credit card to deal with empty promises

I don't normally write reviews but when a company is dishonest and fraudulent I feel I have to. They falsely advertised several products at low prices and I ordered them at the lower price. They failed to fulfil my order and cost me weeks and weeks on a critical project. It's just ridiculous and wrong that they still have a 4+ ranking! I do not see how such a deceptive company can have that. I would suggest looking locally at your nearest furniture store which is what I did and found what I needed quicker and at a lower price. Especially when it is a $10k+ qty of furniture! It's worth going to an actual reputable store which Bedroom discounts furniture is not!

I made a order on November and they kept giving me lies promises for shipment date month after month. It's supposed to be delivered between 4 to 6 weeks. I've been waiting for 4 months until now, and they sent me email two days ago telling me to waite for around one more month on May 7. So from November to May if they are telling the truth, if they will not make a delay for one more month later!
I cancelled my order. I don't recommend it at all. When I made my order, it wasn't written that it is out of the stock.
I would give them ZERO star.

Ordered a bed that was "in stock" in November. After a few weeks I was informed that it wasn't in stock after all, and that I wouldn't get it until January. January came and went, with no updates from my "success manager". Finally received an update that my bed would be delivered mid-February. I had been offered White Glove Service, where the delivery company unpacks your box, makes sure it isn't damaged, puts the furniture together in a room of your choice, and removes the trash. The delivery company delivered the bed, dumped 4 large boxes in my son's room, refused to put it together, and left. I called my "success manager", who was no help at all. She scheduled another appointment for the delivery service to come back again to assemble a few days later. Took another day off of work and the delivery company never showed. Or called. And when I called my "success manager" she was unable to even locate the delivery crew. She offered no solution. No compensation for time lost or inconvenience. Nothing. Extremely unhelpful. I ended up putting the bed on the curb and told them to come and get it. Well guess who showed up to pick the bed up at 7:30 at night. They couldn't show up to do the job they were supposed to do, which was put it together. But they had no problem coming by to pick it up to return it to the company. Horrible experience. Horrible customer service. Will never deal with these people or this company again.

All communication was handled efficiently from placing the order to delivery. Delivery service was great.

We received good customer service from Ms. Annie as well.

The delivery stuffs assembled all the items for us as well, really recommend!

I ordered furniture Aug 7 2020, here we are Jan 8 2021 and I still do no have my complete order. Customer service advice that my order will be delivered when a delivery route in my area opens in October 2020. So if no one else is on my route until next December then I won't get my item I have ALREADY PAID FOR?! This is REDICULOUS

I recently purchased my second set of furniture from this company. I have been extremely pleased with each purchase. The communication is superior. The furniture arrived in excellent condition. Covid slowed the delivery but the company stayed in contact the entire time. They offer white glove delivery and that is an added benefit. I highly recommend.

The Pandemic has caused delays across the Board in the furniture industry and this company has a very personal touch with direct person to person texts and email. Their Very prompt responses and self-initiated updates made my wait much more bearable.
Glade I found this company and their AMAZING prices. I look forward to my next purchase.