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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
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Bark is very reliable source for my business and very afford able and quick response for any inquiries/ problems.
I had a lead which was fake. Reported the issue to bark, this was investigated and an email sent confirming the lead was fake with my credits credited back to me.
Thank you so much for your help.
Hi Keeran R.,
Thank you for sharing your feedback! We're glad to hear that our team was able to assist you with the fake lead and that your credits were returned. We strive to ensure that our users have a smooth experience.
If you need any further assistance, don’t hesitate to reach out to us at [email protected].
Best regards,
The Bark Team
The site itself is very good, however they need to do a much better job screening the potential clients. We waste and spend a lot of money on credit to contact thses people and they are not seriuos about hriing or just want to find out the cost of hiring a Investigation/Detective Agency. Also there 4 short screening questions are not good and they are givin options they should have like, If they have chosen Surveillance, Child Custody, Infidelity you then can not chose REMOTE on the next question as you have to be in the field for those cases. Which allows you to get a lot of unwanted leads. I have 158 responces they we have made and only gotten 4 jobs and we have spent over $1500 in the past 3 months on credits, as it cost so much per credits to respond AND it different amount of credits for each potential client. This site is a very good idea, but need a lot of tweeking and a little cheaper..
Hi there,
Thank you for sharing your experience with us. We appreciate your feedback about the screening process and the issues with leads that aren’t serious or relevant. We understand how frustrating it can be to spend money on leads that don’t convert into business, and we’re always working to improve the platform.
Your suggestions about refining the screening questions are valuable, and we will certainly take them into consideration. We also want to remind you that you can reach out to our team at [email protected] if you need further support or have any specific concerns regarding the leads.
Best regards,
The Bark Team
Most leads are complete time wasters and most of those replying to potential clients, are agencies just after another quick and cheap monthly to tie into a contract. There are much better options out there. I got the starter pack and they renewed it after I had nothing from the first lot of credits. I got nothing from the second lot either. If you try to make contact with someone and they never reply to an email or pick the phone up, you are still charged. Don't waste your time.
Hi Andy,
Thank you for sharing your feedback. We’re sorry to hear about your frustrations with the quality of leads and the challenges you’ve faced with unresponsive clients. We understand how this can be discouraging, especially when you’re investing time and money.
We strive to provide quality leads, but we know there are areas where we can improve. If you have any specific concerns about the leads you’ve received, please reach out to us at [email protected]. We’d be happy to look into your case and explore ways we can assist you.
Best regards,
The Bark Team
I just experimented with Bark spending a discounted $1400 roughly and out of that and a lot of fast connecting to people who report they are ready to hire or it's urgent, got approximately 7 people to actually have a time to talk with me and two became clients. 2 are interested and things came up.
Maybe 1 in 8 actually connect back.
Either the leads are too expensive or perhaps there needs to be another way to find out of these leads are actually viable.
I am trying it for a little longer, but it is expensive for the results and connectivity. I immediately call, then leave a message, only two people ever picked up right away. I send a text after the one click email goes out with a link to my calendar.
Anne
Hi Anne,
Thank you for sharing your feedback and your experience. We understand how challenging it can be when so many leads don’t connect or convert into clients, especially after making such a significant investment.
We’re constantly working to improve the lead quality and responsiveness. If you'd like, we can look into specific leads you've received to see if there's any further support we can offer. Please don’t hesitate to reach out to us at [email protected], and we’ll be happy to review your case further.
Best regards,
The Bark Team
I posted looking for a handyman to do a handful of jobs around our new home just after moving in. The app was easy to use and I was contacted within 5 minutes of posting my job. The worker was great and I am very happy with the whole experience. Will definitely continue using Bark to find trades people.
Hi Michelle,
Thank you for sharing your positive experience! We're thrilled to hear that you were able to find a great handyman so quickly and that you were happy with the service. It’s always wonderful to know that our platform is helping people like you with their home improvement needs.
We appreciate your feedback and look forward to assisting you with any future projects.
Best regards,
The Bark Team
I have responded to dozens of customers looking to hire a PI. Not once has anyone even contacted me to inquire about my services. I find it hard to believe that in all of those responses...not one would contact me back!
Hi There,
Thank you for your feedback. We understand your frustration and apologize for the experience you're having. While it can be disappointing when leads do not respond, it's important to note that many factors can influence lead engagement. However, we’re always working on improving the quality and responsiveness of leads.
If you'd like further assistance or if there’s anything we can do to help, feel free to reach out to our team directly at [email protected].
Best regards,
The Bark Team
If I ever have any problems or queries with leads and enquiries, it's always dealt with promptly and efficiently.
Hi Alan,
Thank you for your kind feedback! We’re thrilled to hear that you’ve had a positive experience with our platform and that any issues or queries have been handled promptly. If you ever need anything further, don’t hesitate to get in touch with us.
Best regards,
The Bark Team
The quality of leads has gotten worse for the last year. I don't mind if they went with another photographer but, I usually get no response at all.We,pros, pay for a lead and I think that we deserve to get a response from a potential customer. They even don't try to communicate with me or negotiate the price...nothing. If they knew how to communicate, they would get a better offer from me but like they say, if you don't ask, you won't get it. If they went with another photographer, at least they should tell me about it.
Hi Hidetoshi,
Thank you for your feedback. We understand how frustrating it can be when leads don't respond. We strive to improve the quality of leads and communication between professionals and clients. Your concerns are valid, and we’ll take them into account as we work to enhance our platform.
If you have any further issues or would like to discuss this in more detail, please feel free to reach out to us at [email protected].
Best,
The Bark Team
I think if Bark continually improves, it will be a good source of business. Occasionally there are too many contacts that are inaccurate. Phone numbers are disconnected or emails bounce. My experience is still To Be Determined.
Hi Marcia,
Thank you for your feedback! We’re glad to hear you see potential in Bark. We understand that inaccurate contact information can be frustrating, and we’re always working on improving the quality of the leads.
If you’d like to discuss any issues further or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re here to help!
Best,
The Bark Team
I am satisfied with Bark as I had some leads which looked promising but nothing was finalised with any client thus far. I will still continue to search. Great service, easy and convenient app though.
Hi Inkosi,
Thank you for sharing your feedback! We’re glad to hear you’ve found the service easy and convenient. While we understand it can be frustrating when leads don’t turn into finalized projects, we appreciate your continued use of the platform.
If you ever need assistance or would like to discuss anything further, feel free to reach out to us at [email protected].
Best,
The Bark Team
I like the service but it is easy lose a ton of credits because the buyer is not given enough choices when specifying their services.
Hi Park,
Thank you for your feedback! We appreciate your thoughts on the need for more precise lead targeting. We understand how frustrating it can be to use credits without the right fit, and your suggestion is valuable to us.
If you’d like to discuss this further or need assistance, don’t hesitate to reach out to us at [email protected]. We’re happy to assist and explore ways to improve your experience.
Best,
The Bark Team
I have been with this particular platform for 1 year and I have not found their services of value to my business. Their leads are quite expensive and I do not generate consistent clientele to continue working with Bark. In addition, some of the people who are searching for coaching services do not have viable contact information.
Hi Dollnita,
Thank you for sharing your experience with us. We understand your frustration regarding the quality of leads and the challenges you’ve faced with contact information. We do our best to provide quality leads, but we also recognize that there can be occasional issues.
If you would like to discuss your concerns or need assistance with any leads, feel free to reach out to us at [email protected]. We’re here to help and can explore possible solutions with you.
Best,
The Bark Team
Over the course of my time with Bark, I have received very few referrals. The times I have reached out, the person was not a good fit or was not ready to do therapy. I have yet to have a referral convert to a client where my own networking efforts have a conversion rate of 95%. I was then very unnerved when the points I bought, stated to be without a deadline for use, were suddenly given an expiration date. I was told, "We can change the conditions of our policy". While they "graciously" re-instated the points, I found this to be a betrayal of trust. I do not intend to buy further points, for obvious reasons.
Hi Tania,
Thank you for sharing your experience, and I’m sorry to hear about the frustration you’ve encountered. We understand how important it is to have a reliable platform, and we’re genuinely sorry for the confusion regarding the points expiration. Our team strives to be transparent, and we apologize for any miscommunication.
If you’d like to discuss your concerns further or need assistance, please feel free to reach out to us at [email protected]. We’re here to help and would love to ensure you have a positive experience moving forward.
Best,
The Bark Team
I have already responded to 45 leads since December 2024, and I have not had one hire as of yet. I tried different approaches to respond and can't seem to get a contract. When I call customer service representatives are helpful but now, I am wondering does anyone get hired via Bark? If it is free for clients to post, then they are not very serious about their requests. Anything free people are not vested in it. There should be some charge for people to be serious when they are posting their requests. It is somewhat unfair to have service providers pay but not the business owners requesting services.
Hi Immaculate,
Thank you for sharing your experience. We understand your concerns, and we know how challenging it can be when leads don’t convert into contracts. While Bark does not charge clients for posting requests, we strive to provide quality leads. We also offer a credit return policy for situations where leads don't meet expectations. You can review it here (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you’re finding that your responses aren’t yielding results, we’d be happy to assist with refining your approach or help with any other concerns. Feel free to reach out to us at [email protected].
Best,
The Bark Team
After going through numerous platforms and leads. I gave bark a try. After buying credits to be able to place my information on the leads that they provide I did get some actual people on the other side of the phone which is better than other apps I've tried. However none of the leaves provided any Roi
Hi Coole,
Thank you for sharing your experience. We understand that it can be frustrating when the return on investment doesn’t meet expectations. While we can't guarantee every lead will convert, we encourage you to make use of our credit return policy for leads that don’t work out. You can review it here: (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you need assistance with lead selection or have any other questions, don’t hesitate to reach out to us at [email protected].
Best,
The Bark Team
Still waiting for the response that was supposed to be sent by now
Hi Chef I.,
I’m sorry to hear that you haven’t received the response yet. If you could provide more details or let us know the specific issue you're waiting on, we'd be happy to look into it right away.
Feel free to reach out to us at [email protected], and we’ll get back to you promptly.
Best,
The Bark Team
I had seen advertisements about Bark and decided to give it a try. I find that 75% or more of the leads are garbage. The other 25% of leads feel completely overwhelmed because the vendors in my category swarm them like flies on honey.
So it's not a very positive experience for the leads looking for the vendors.
Then the worst part is that Bark advertises very low prices, as if we work for them and that establishes a low expectation in the mind of the customer! Then when the lead gets our legitimate price they are surprised and discouraged.
I've spent a good amount of money with Bark to truly see what it was all about and I can tell that Bark does not care at all about the users or the vendors who are on the platform. As long as Bark is making money. I will not be staying because it is such an amazing waste of my advertising dollars!
Hi Mike,
Thank you for sharing your experience, and I’m sorry to hear that you’ve been disappointed with the platform. We understand your frustration regarding the quality of leads and the price expectations that may arise from them. We continually strive to improve the experience for both vendors and clients, and your feedback is valuable in helping us identify areas for improvement.
If you'd like to discuss this further or need any assistance, we’re here to help. Please don’t hesitate to reach out to us at [email protected].
Best,
The Bark Team
I had a few bad leads, where the number and emails did not work. Bark verified this, and returned the credits to my account expeditiously.
Hi Karen,
Thank you for your feedback! We're glad to hear that we could quickly resolve the issue with the leads and return the credits to your account. We always strive to ensure that our platform provides the best possible experience for our users.
If you ever need further assistance, feel free to reach out to us at [email protected].
Best,
The Bark Team
I get significantly less bookings through Bark as I did 12 months ago and use other platforms more so today. This is due to lead conversation dropping; more unresponsive leads, more leads that did not know they were placing an ad for services, more general enquiries rather than genuine opportunities.
As a DJ, it would be useful to know if a client/lead has booked a venue. There was also some great info on lead regarding their budgets for the project, this was great at identifying the right type of lead for a business - sadly this was removed.
Hi Dan,
Thank you for your feedback. We understand your concerns about the decline in lead quality and responsiveness. We're constantly working to improve the experience for both businesses and clients. We also appreciate your suggestion about knowing if a client has booked a venue, and we’ll take that into consideration as we continue to improve the platform.
For leads that aren't responsive or don’t meet expectations, we do have a credit return policy, which you can review here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you'd like to discuss this further, please don’t hesitate to reach out to us at [email protected].
Best,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear that Bark has been a reliable and affordable source for your business, and that you’ve had quick responses to any inquiries or issues.
If you ever need anything else, don't hesitate to reach out to us at [email protected].
Best regards,
The Bark Team