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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
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Too often I am purchasing leads via Bark who do not respond to phone calls, text messages, voicemail messages and email messages. They are ghost leads who I am never able to interact with and simply just drain credits.
The quality of inquiries is bottom level.
The cost to acquire the leads is expensive.
Bad leads result in low closing rates which means there is easily a loss on the system or at best a very small Return on Investment.
A few management changes to policy and pricing and refunding, and you guys would have a very valuable program. Right now you are getting only half the business right. Sadly it is not the monetizing half.
Hi Richard,
Thank you for your feedback. We appreciate your perspective and understand your concerns regarding lead quality and pricing. While we strive to provide valuable opportunities, we recognize that not every lead will convert. Our credit return policy is in place for cases where leads don’t meet expectations—feel free to review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
Your suggestions are valuable, and we’re always looking for ways to improve. If you’d like to share more insights, please reach out to us at [email protected].
Best,
The Bark Team
Hi Mary,
Thank you for your kind words! We're glad to hear you had a good experience and appreciated our assistance. If you ever need anything, we're here to help!
Best,
The Bark Team
Bark is a very expensive and uncertain way of gaining new business. I have been with them a while and I am very selective as to the leads I respond to as there is no guarantee I will make the sale. Very often people are looking for the cheapest option. Having said that I have had some work this way but on the whole I am not very satisfied with it. It is very expensive! I have spent far more on leads than I have on getting new sales.
Hi Sisi,
Thank you for sharing your experience. We understand that lead costs and conversion rates are important factors when using Bark. While we can’t guarantee sales, we recommend refining your lead selection criteria and making use of our credit return policy for cases where leads don’t meet expectations. You can review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you’d like further assistance in optimizing your approach, feel free to reach out to us at [email protected].
Best,
The Bark Team
I've been using Bark for a while now, and I have to say their customer service is top-notch! I recently had an issue, and the customer support representative handled it immediately—quick, efficient, and professional. Every time I've needed assistance, they've resolved my concerns without any hassle. Great service and highly recommended!
— Karl
Hi Karl,
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our customer service team. Providing quick, efficient, and professional support is our priority, and we truly appreciate your recommendation. If you ever need anything, we're always here to help!
Best,
The Bark Team
Not worth it. Very overpriced. Customers are poorly vetted. The main issue lies in that you pay to speak to each lead but lead lack information. This is because they don't capture the information from the lead for me to make an informed decision resulting in waiting many credits just to reach out to a potentially customer that is likely not a fit
Hi M H.,
Thank you for your feedback. We’re sorry to hear that you’ve found the experience frustrating. While we strive to provide quality leads, we understand that not every lead may be the right fit. Our credit return policy is in place for cases where leads don’t meet expectations. You can review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you’d like to discuss your experience further or need assistance optimizing your lead selection, feel free to reach out to us at [email protected].
Best,
The Bark Team
They want and need the help but are unwilling and or unable to see that what they are doing is not getting the results that will turn their lives around.
Hi Jenet,
Thank you for sharing your experience. We understand that pricing can sometimes be a challenge when connecting with clients. While we can’t control individual budgets, you might find success in refining your approach to highlight the value of your services. If you need any support in optimizing your profile or engagement strategy, feel free to reach out to us at [email protected].
Best,
The Bark Team
I received 5 great realistic responses to my work pretty well immediately.
Hi Robin,
Thank you for your feedback! We're glad to hear you received quick and realistic responses to your request. We appreciate you using Bark and wish you success with your project!
Best,
The Bark Team
I'm getting more clients for my business I have been using Bark since March 2024 I manage to buy a car for my business I hope this year I will do more wonders thank you so much Bark team for helping my small business I really appreciate it God bless
Hi Team,
Thank you for sharing your experience! It’s amazing to hear that Bark has helped you grow your business and even achieve milestones like getting a car for it. We’re thrilled to be part of your journey and wish you even more success this year!
Best,
The Bark Team
I had about 3 professionals calling me with in-depth knowledge on the subject. Matter
Hi Yaw,
Thank you for your feedback! We're glad to hear that you connected with knowledgeable professionals who could assist you. We appreciate you using Bark!
Best,
The Bark Team
I have spent a lot of money with Bark replying to so called leads. These people never replied to my tenders and despite following up never got a reply. I mistakenly persevered but got to the stage enough was enough. Complained to Bark several times and eventually I decided to leave. Not one job in 5 years. I got more requests for employment and that cost me credits as they were coming through as leads. Customer Service was rubbish and despite many complaints, all Bark did was offer me 5 free replies which would have been used up in no time with the same result. Tender offered, no reply. Free responses wasted. These people are taking it in for a service they can't provide. AVOID at all costs.
Hi Kenny,
We’re sorry to hear that your experience with Bark didn’t meet your expectations. While we aim to provide quality leads, we understand that not every lead results in a successful job. We appreciate your feedback regarding your experience and concerns about job requests.
If you ever need further assistance or would like us to review any issues in more detail, please reach out to us at [email protected]. Our team is always available to help.
The Bark Team
Bark.com guarentees that if you spend money on credits and apply to a job if you don't get the job you will get refunded those credits back... THEY LIE they just take your money and have no intention on refunding you anything! I will never use them again!
FURTHER MORE They have deleted my account with them and never refunded the money i spent on leads, they just kept the money. So now they steal money from people as well!
Hi,
We’re sorry for any frustration caused. We want to clarify that while we don’t guarantee refunds for every lead, we do have our Get Hired Guarantee in place for eligible cases. After reviewing your account, we can confirm that this has now been resolved and your credits have been reinstated as per the Get Hired Guarantee.
If you have any further questions, feel free to reach out to us at [email protected]. We’re happy to assist.
The Bark Team
I made a huge mistake and got on a 6 month contract with BARK at $500 a month, after 6 months they kept billing me anyway and I ended up with over 5000 credits.
I own a talent agency with 1700 acts. Went through the entire 4000 credit submitting to "gig alerts"
Only got contact back 4 times and never once got a booking.
RUN AWAY!
Then they took my money and cancelled the credits
*******386 credits expired
-4,386
Jan 7,2025
Hi Michael,
We’re sorry to hear about your experience. We understand how frustrating it must have been not to see the results you were expecting. While we strive to connect professionals with genuine opportunities, we recognize that not every lead results in a booking.
Regarding your concerns, we want to confirm that this has now been resolved and the expired credits have been returned to your account. If you need any further assistance, please don’t hesitate to reach out to us at [email protected].
The Bark Team
Ive been with Bark.com for over 6 months spent well over 300 euros got no job leads only 1 throughout the time and that one job was local in my community only i purchased the lead was i cracked the details this site has no potential of even offering any lead its all money money money having to pay for to get job details dosent make sence instead should be advertiser paying for details also ive had my full details advertised on my profile and still dosent make sence that i still have to contact the advertiser and have to pay even tho this site claims that my profile is 100% complete why cant people just see this details and me having to pay for get job oure scammers site end off rip off dont go here cancel your subscript they take your badge staright away money money
Hi Norita,
We’re sorry to hear that your experience hasn’t met your expectations. We understand your frustration and appreciate your feedback. After reviewing your account, we can confirm that your Elite Pro subscription has been canceled and this matter has now been sorted.
If you ever need assistance in the future, please don’t hesitate to reach out to our 24/7 support team. We’re always here to help.
The Bark Team
Their staff is really rude! They are not trained and when you get agitated as they are so unknowledgeable they hang up on you!
Hi Lizette,
We’re very sorry to hear about your experience and would like to sincerely apologise for any frustration caused. At Bark, we pride ourselves on providing excellent customer service, so it’s disappointing to learn that we didn’t meet your expectations.
Your feedback is extremely important to us, and we’d like to investigate this further to ensure it doesn’t happen again. If you’re open to it, please reach out to us directly at [email protected], so we can address your concerns and make things right.
Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.
Kind regards,
The Bark Team
Bark advertised that they would be able to get clients for my business, and also had a 'Get Hired' guarantee. Once the initial credits you buy for the leads you get are exhausted and you get no clients, they then re-issue those leads - so you can have a second chance, and they give you some tips on how to get these customers (like responding earlier to ads etc...) Although this was helpful, and also their customer service is 24/7 - unfortunately, everything else, including the quality of the leads themselves is poor. Speculative requests for services and many, tyre-kickers is what I came across. So the leads are unqualified. They still pass them on to you regardless that of course cost you credits. But that's not the main problem - biggest issue for me was these leads get passed on to many, many vendors. Sometimes the leads you call tell me they have had up to 50 calls on their ad - and are fed up and frustrated at Bark doing this. It's a bit of scam, as on the platform, Bark states how many providers have responded, and then 'close' it once it gets to max of 5 responders. Not true. These leads seem to be passed on to hundreds of businesses, even outside the UK (at least in my industry, web development) as these potential clients tell me they have been receiving calls from other countries like India etc... I called Bark about this and they 'assured' me that they only put these UK leads out to UK based businesses - again, not true, as the people who placed their ad with Bark tell me they to get overseas calls...so I think I would tend to believe them, and not Bark. So basically in the end you're dealing with already pissed-off people, no wonder I didn't get any clients. In short, I would advise anyone to stay away from Bark.
Hi George,
Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that your time with Bark didn’t meet your expectations, and we appreciate your detailed feedback.
At Bark, our goal is to connect businesses with genuine potential customers, and we're committed to doing everything we can to support professionals in growing their client base. We understand your frustration regarding the quality of leads and the number of responses potential clients receive. Our intention is always to offer quality leads, and we work hard to balance providing customers with options while ensuring professionals have fair opportunities to connect.
Regarding the number of responders, we aim to limit this to a small number, but in some cases, if a customer doesn't receive the right match, they may reopen the request. We are also aware that some industries can be more competitive, and we’re constantly refining our processes to improve lead quality and satisfaction for all our users.
As for your concern about overseas calls, Bark does aim to match leads with businesses within their region, and we will certainly review this aspect further to ensure better alignment with customer expectations.
We genuinely appreciate your feedback as it helps us improve. If you'd be open to discussing your experience in more detail, we would love the opportunity to work with you to resolve these issues and enhance your future interactions on the platform.
Please don't hesitate to reach out to us at [email protected] if you’d like further assistance.
Kind regards,
The Bark Team
Spent hundreds of £ss trialling leads with bark.com this was a complete waste of time and money. At least 80% of potential opportunities they provide are a total scam. They say the leads are verified which means no refund if they don't reply to your email, SMS, or phone call. At least 4 out of 5 never answer which ultimately is a complete waste of any supplier's time. The guys at the top here are drinking cocktails and you're paying for them. BAD BUSINESS look elsewhere!
Hi George,
Thank you for your review.
We're sorry to hear that you have been experiencing issues with some of our leads.
We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details which are not working, or any requests with incorrect information. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired.
We would be happy to help you make the most of our platform and achieve conversion with us like many others! If you're open to it, please contact us today! - [email protected].
The Bark Team
**DO NOT USE BARK.COM - SCAM ALERT!**
Bark.com is an absolute SCAM! They post FAKE leads, and 9 out of 10 times, I got ZERO response despite replying within MINUTES! The site claims to limit responses to 5, but even being the first or second to reply, I got NOTHING. Out-of-service numbers, ignored emails, and texts—Bark.com is a FRAUD! They trick you into buying more credits with fake leads. Customer service is a JOKE, making you wait 20 minutes to restore credits for bogus numbers. They REFUSED to refund my money, claiming I got the service I paid for, which is a LIE! Don't get SCAMMED like I did! Avoid Bark.com at ALL COSTS!
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations.
First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead generation process.
We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We believe in fairness and we want to make sure that everyone is happy with the service we provide.
We know that dealing with unresponsive customers can be frustrating, but we believe that responding quickly to requests can help you connect with them before they make a decision. Sometimes, customers may be talking to other professionals, which can lead to delayed responses.
Please note that we do not offer refunds for used credit packs. Our professionals have the flexibility to purchase credit packs as needed, and these credits never expire.
We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at [email protected]. We're here to help and we appreciate the opportunity to work with you to enhance your experience.
Warm regards,
The Bark Team
The overwhelming vast majority of leads are dead ends. In the last several months I have spent around $500 on credits to purchase leads, with only two clients requesting a quote. Calls are not picked up, voice mails are not returned, and emails are not answered, frequent calls made are answered by a machine that tells me the number is not in service, which leads me to believe that these were fake leads. Whether or not these are fake is irrelevant, the return on investment is far too low to keep using the service.
Hi Dmitri,
Thank you for your review.
We're sorry to hear that you have been experiencing issues with some of our leads.
We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details that are not working or any requests with incorrect information. We believe this is the fairest system as we are not a commission-based service that guarantees work; instead, we provide contact details for enquiries placed with us.
Bark does not manufacture illegitimate leads, as this would completely defeat our business objective of providing quality opportunities for our professionals to get hired.
We would be happy to help you make the most of our platform and achieve conversion with us like many others! If you're open to it, please contact us today at [email protected].
The Bark Team
Bark.com is a scam. Their professionals are not vetted therefore if you are scammed BARK.com does not take any action against the scammer nor do they try to help. I would strongly advice not to use bark.com website as there is no one taking responsibility. Only ones who's benefit with this set up are the professionals and BARK.com themselves because professionals will not lift a finger unless you pay them a deposit and BARK.com will only send professionals enquiry/lead for a set price.
Hi Azhar,
Thank you for your review.
We understand your concerns and appreciate your feedback. Bark is an open marketplace where thousands of professionals offer their services, and we do not vet every professional on our site, nor do we claim to. We always recommend that customers perform due diligence and thoroughly research a professional before making a hiring decision.
To address your concerns, we have introduced a feature called Bark Verified. With Bark Verified, we carry out background checks on professionals. Those who have completed these checks will display a blue Verification badge on their profile, providing an extra layer of assurance.
We strive to empower our customers to make informed decisions by offering access to reviews and ratings on professionals' profiles. This helps our users choose the right professional to meet their needs.
If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected].
Kind regards,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laurence,
We understand how frustrating it can be when leads don’t respond. While we can't guarantee every lead will engage, we do have a credit return policy for cases where leads are completely unresponsive. You can review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you need any assistance with your account or lead selection, please reach out to us at [email protected]—we're happy to help!
Best,
The Bark Team