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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Andrew A.
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Yet 8 bad reviews over 4 years, 3 of which weren't even my clients! Yesterday I received a bad review not unjustified for my delays in reprinting a menu I've been not well and in hospital, I explained to my client and they seemed ok to wait, then I get a bad review calling me a liar and a thief! I reported this to Bark only to receive an email saying I had several complaints, 5 genuine bad reviews from 540 clients in 4 years, so they withdrew my access and now I can't use my credits I had nor go back on to Bark

Unreal

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2024
Bark T. Bark Rep
over a year old

Hi Andrew,

Thank you for your feedback.

We're sorry to hear about your experience. We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns but did not receive a response.

Please know that we take all feedback seriously and aim to provide a fair and supportive platform for all our users. We understand the frustration that can come with negative reviews and the impact they can have on your business. Given your loyal use of our platform, we want to work with you to resolve this issue.

We encourage you to reach out to us directly at [email protected] so we can look into this matter further and help find a resolution. Your satisfaction and continued success on our platform are important to us.

Best regards,
The Bark Team

Illinois
1 review
0 helpful votes
Follow Markus H.
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Shoutout to NC Handyman Services, Thank you again for assembling all the items I needed to get assembled ( King Size Bed, (2) Nightstands, Dresser, Coffee Table, Bookcase and Mounting Two Televisions my walls (55" & 65"). Ed the gentleman who assembled everything did a great job and was very professional and efficient with his work also got everything done in a timely fashion and in ONE DAY! Thank you once again I Highly Recommend you use this company they are affordable and convenient and the work shows for its self.

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+5
Date of experience: May 12, 2024
Bark T. Bark Rep
over a year old

Hi Markus,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Martin D.
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Very Efficient
April 29, 2024

Bark was really quick and easy to use, and very efficient. It came up with matches immediately, and I got responses back from potential architects by the next day. I have since met up with one of them, and engaged their services. Overall, very happy with the outcome.

Date of experience: April 29, 2024
Bark T. Bark Rep
over a year old

Hi Martin,

Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with our platform. Your feedback means a lot to us!

If you need any assistance please email [email protected] directly.

Kind regards,

The Bark Team

GB
2 reviews
2 helpful votes
Follow christopher h.
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Once bitten twice shy
April 20, 2024

Not the best site out there, in fact pretty poor, spent money on this site hoping to get further leads, leads did come through but me following up these leads was a complete waist time, some never answered the phone, never returned calls or returned emails regarding there need for my business, this was back in 2023,so gave up on this site as i felt leads could be false, So muggings here thought things might have changed for 2024 spent another £100 for discounted leads, And would you believe it, the same has happened again, have expressed my concerns to bark, guess what no replies, its not a site that works for the builder,so beware

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2024
Bark T. Bark Rep
over a year old

Hi Christopher,

Thank you for sharing your experience.

We're sorry to hear that your experience with our platform has not met your expectations. We take all feedback seriously and continuously work to improve our services.

We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns but did not receive a response. However, we are committed to resolving any issues you may have faced.

Please reach out to us directly at [email protected] so we can investigate the matter further and help find a resolution. Your satisfaction is important to us, and we would like to ensure that you have a positive experience with Bark.

Best regards,
The Bark Team

Canada
1 review
0 helpful votes
Follow Calgary R.
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Scam For All
March 30, 2024

Barks is the biggest scam and thief out there people please keep your selves away and when we speak the truth they simply terminate your business with credits in it with no good reason. They use one same lead for multiple platforms like one bone for ******* dogs. Now go get it. Most customers are also scam in there as well. Please refrain from this bark.com site and its leads as they are the biggest scam of all times. They don't like it when we bring it to their attention that they are the biggest scam so they keep your credit and terminate your account knowing they are from UK and no legal action under consumer regulations can be taken. They are all really rude with no English language on the phone either.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2024
Bark T. Bark Rep
over a year old

Hi Calgary,

Thank you for sharing your feedback.

We’re sorry to hear that you feel this way about our service. We take all feedback very seriously and strive to provide the best possible experience for all our users. We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns, but unfortunately, we did not receive a response.

If you still have unresolved issues or concerns, please contact us directly at [email protected]. We are here to help and are committed to finding a solution that works for you.

Best regards,
The Bark Team

GB
1 review
0 helpful votes
Follow Dan C.
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Scam of a company!
March 28, 2024

Bark create fake leads in order to take small businesses money. Hardly anyone response of the number and details provided even exist.
They then double charge you and refuse a refund.

Look at other ways to market your business, avoid at all costs!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2024
Bark T. Bark Rep
over a year old

Hi Dan,

Thank you for your review.

We're sorry to hear about your experience with our service. We take these concerns seriously and are committed to addressing any issues. We attempted to reach out to you through the Sitejabber Resolution Center to resolve this matter, but unfortunately, we did not receive a response.

If you still have unresolved concerns, please contact us directly at [email protected]. We are here to assist you and work towards a satisfactory resolution.

Best regards,
The Bark Team

GB
1 review
2 helpful votes
Follow Mircea R.
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Contact
March 5, 2024
Updated review

You contacted me to give me another 'offer', you're all fraudsters, I wanted a refund because I never used your services! I have nothing else to talk with yourselves.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2024
Bark T. Bark Rep
over a year old

Hi Mircea,

Thank you for your feedback.

We’re sorry to hear about your experience and any inconvenience caused. We take claims of fraudulent activity very seriously and are committed to ensuring the integrity of our platform. We attempted to reach out to you to resolve this issue through the Sitejabber Resolution Center but did not receive a response.

If you have not used our services and believe you are entitled to a refund, please contact us directly at [email protected] so we can address your concerns promptly.

Best regards,
The Bark Team


Fake contacts no refunds
May 3, 2023
Previous review

This is fake jobs company, with fake reviews, is a bunch of Indians who review themselves, bought credits, send messages notneven a Hello, so they create themselves the jobs most probably, a customer who wants a quote reply to all participants who purchase the jobs to give him a quote otherwise why should create the job, but because is fake you got no answers so you spend credits for no answers. Avoid, avoid, better google ads. They also refuse a refund even if no jobs has been taken and credits remaining, will report them to scam and authorities.

Date of experience: April 3, 2023
California
1 review
0 helpful votes
Follow Stephanie D.
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Fernando was excellent on time. Easy to speak to, clean up was done properly, job complete. The price was right for the work they did. Thank you

Date of experience: March 3, 2024
Bark T. Bark Rep
over a year old

Hi Stephanie,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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On Feb 9 **** i made a paypal payment to KRAZYDE in the amount of $799 after being contacted by a person posing under the name of Kevin Kristen who worked for krazydesignlabs, website design villa, and website design valley. This thief contacted me after stating he was notified by another scam website bark.com. I have all the communications. He did not provide any of the work that was promised and when i asked for a refund he repeatedly promised that a refund was coming AND JUST KEPT PLAYING GAMES AND GOING IN CIRCLES. None of the work promised was completed the feedback was not even read and i was dealing with fakes for 4 weeks. STAY FAR AWAY FROM BARK.COM, WEBSITEDESIGNVILLA, KRAZY DESIGN LABS, KEVIN KRISTEN!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2024
Bark T. Bark Rep
over a year old

Hi Karen,

Thank you for sharing your experience and feedback.

We’re very sorry to hear about your situation and the issues you encountered. We take these matters very seriously and are committed to ensuring the integrity of our platform. We attempted to resolve this issue through the Sitejabber Resolution Center but did not receive a response from you.

Please reach out to us directly at [email protected] so we can investigate this matter further and assist you in resolving your concerns.

Best regards,
The Bark Team

GB
1 review
1 helpful vote
Follow Robert B.
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Fake leads
February 26, 2024

Many fake leads that will never get you in touch with a customer or get you hired. Their policy will not refund you if the "customer" is not responding your calls or texts. So prep yourself to call and text endlessly and even pay them to do som

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2024
Bark T. Bark Rep
over a year old

Hi Robert,

Thank you for sharing your feedback.

We’re sorry to hear about your experience with our leads and the challenges you faced. We take these concerns seriously and aim to provide a fair and transparent service. We attempted to address your issue through the Sitejabber Resolution Center but did not receive a response from you.

Please reach out to us directly at [email protected] so we can investigate your case further and assist you in finding a resolution.

Best regards,
The Bark Team

GB
1 review
1 helpful vote
Follow Volodymyr H.
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This is fraud.
February 25, 2024
Updated review

This is fraud.
The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2024
Bark T. Bark Rep
over a year old

Hi Volodymyr,

We’re sorry to hear that you have had a negative experience using the Bark.com platform. We attempted to address your concerns through the Sitejabber Resolution Center but did not receive a response from you.

Regarding your account suspension, we reserve the right to suspend accounts that we believe are not adhering to our policies to protect our users. While we understand this can be frustrating, these measures are in place to maintain the integrity of our platform. We value your business and are committed to resolving this matter.

If you have any further questions or wish to discuss your account suspension, please contact us directly at [email protected] or respond to the email sent to you regarding this matter.

Best regards,
The Bark Team


It is fraud
February 8, 2024
Previous review

The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
Follow Mohammed Y.
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Cleared all my waste products in my garden very professional and done a wonderful job mr David and co.

Date of experience: February 24, 2024
Bark T. Bark Rep
over a year old

Hi Mohammed,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Collection a chair
February 24, 2024

The driver with very helpful very supportive thank you this is my third time I got this company very good hey

Date of experience: February 22, 2024
Bark T. Bark Rep
over a year old

Hi Suzanne,

Thanks for your review.

It's great to hear that we could help connect you with a professional through the Bark.com website.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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F Brown electrical
February 21, 2024

Very proffesional company and service for costumers. Hi quality jobs done,ressonable price. Highly recommend.

Date of experience: February 21, 2024
Bark T. Bark Rep
over a year old

Hi Valentin,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Shaun S.
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Needed a house clearance, got 5 quotes, choose the 1st one, excellent service so simple process. Brilliant

Date of experience: February 13, 2024
Bark T. Bark Rep
over a year old

Hi Shaun,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good service
February 8, 2024

Very quick find all tutors for my daughter. I like I can choose if same tutor was unlikely. Quick communication. Excellent service. Thanks you for your job.😊😉

Date of experience: February 7, 2024
Bark T. Bark Rep
over a year old

Hi Viktorija,

Thanks for your review.

It's great to hear that we could help connect you with professionals through the platform.

Kind regards,

The Bark Team

Ohio
1 review
0 helpful votes
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Please Don't Do It!
February 7, 2024

I found this site AFTER I signed up. I should have looked at reviews sooner. Yes, they are right. Signing up is a joke. I half-signed up a while ago. I just did not finish it. But I finished enough information for them to keep sending me emails saying that I have leads. Yes, at least 2 people a week matched with me. I could respond if I brought credits. So, finally I did. Right after I signed up here comes the upsell--"You are 70% more likely to get hired if you sign up for Pro." What? Actually 75%? Then why did I waste my money to begin with? Yeah, right! No thanks! So, here we are, weeks after signing up and no leads! But I was getting emails weekly about possible customers. So, I look into getting a refund. Guess what? No refunds on starter packs. What a load of crap. So as soon as I give them money, there are no more leads--it's bone dry--and I can't get a refund. But they promise to refund my credits if I speak to a customer and don't get hired. Whatever. First, there has to be customers! It's a con and I'm not happy. The copyediting business is not so dead that there are no customers anywhere. I think it was all a lie to begin with. I would rather have been driving, and a $50 bill flew out the window, than deal with Bark. The driving incident would be an accident, but Bark is a LIE!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2024
Bark T. Bark Rep
over a year old

Hi Denise,

We're sorry to hear about your frustration with your experience on Bark.com. We aim to provide a platform where professionals can connect with potential customers effectively, and we regret that this was not your experience.

We would like to investigate this further and assist you in resolving any issues you have encountered. Please reach out to us directly at [email protected] with your account details so we can address your concerns promptly.

Thank you for bringing this to our attention. We value your feedback as it helps us improve our services.

Best regards,
The Bark Team

Michigan
1 review
0 helpful votes
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Bark Is A Scam
January 28, 2024

I have been trying to get android working for two weeks, and every day I speak with a different customer service rep, I have to explain the issue every day to a different customer service rep.
Problem, my child's phone is locked out of all service, I am unable to reassign the device. Bark doesn't provide phone support and there is no way of resolving this issue.
I will try to get my money back, this product isnt ready for release. Worst ever.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Bark T. Bark Rep
over a year old

Hi Paul,

Thank you for your feedback, but it seems there may be some confusion. It appears you've left a review intended for Bark.us, a different company than Bark.com. Bark.com focuses on connecting service professionals with customers, whereas Bark.us provides parental control services.

We understand your frustration and apologize for any inconvenience caused. To resolve your issue regarding your child's phone, we recommend contacting Bark.us directly, as they specialize in parental control solutions and can assist you with your specific concerns.

If you have any questions or need further assistance with Bark.com, please feel free to reach out to us at [email protected]. We're here to help.

Best regards,
The Bark.com Team

California
1 review
0 helpful votes
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Got what I needed, fast
January 22, 2024

Was looking for a private chef and Bark looked at my preferences and requirements. Got a match fairly quickly snd sealed the deal.

Date of experience: January 21, 2024
Bark T. Bark Rep
over a year old

Hi Howard,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Gas service
January 13, 2024

Mike from M&M Gas arrived on time to perform a landlord's annual gas check. He was knowledgeable and
Courteous. We also discussed the future of heating systems with the introduction of new types of heating.

Date of experience: January 13, 2024
Bark T. Bark Rep
over a year old

Hi Rodney,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team