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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.7 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
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BARK need to notify the clients, when completing the form on the web, that lawyers, have pay in order to contact them. This may range between £10 tp£30. Then the clients knew each calls are serious in nature.
People waste your time
They don't care it cost you money to get there details
Clients Never answer, always n and d to chase to get work and all of the above costs us money!
Hi Marc,
We understand your frustration. While we aim to provide quality leads, we can’t control how clients respond. However, we do have a credit return policy for unresponsive leads—if a client doesn’t engage, you may be eligible for a credit return. You can review our policy here: [https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy]
If you need further assistance, feel free to contact us at [email protected].
Best,
The Bark Team
I signed up for a small amount to build website and I found a significant amount charged without authorization...
Hi John,
We take unauthorized charges seriously. Please reach out to our team at [email protected] with the details of your account and the charges in question. We’ll be happy to investigate this for you and assist in resolving any concerns.
Best,
The Bark Team
Bark.com is very quick in their response to any issue I've had over the years. My only issue (other than some posts being overpriced) is that too many people who post on Bark.com don't realize the it costs money to purchase their lead. I've mentioned it to posters on a few occasions and they're shocked to hear that.
Hi Mike,
Thank you for sharing your feedback! We’re glad to hear that you’ve had positive experiences with our support team. We understand your concern about lead costs, and we’re always looking for ways to improve communication about this. If you ever need further clarification on any charges or policies, don’t hesitate to reach out to us at [email protected].
Best,
The Bark Team
Most of the leads don't reply to your emails.
There might be a better response rate if leads knew that professionals have to pay to contact them.
Hi Sarah,
Thank you for your feedback! We understand your concern regarding the response rate. We do aim to provide a quality service and communicate lead costs to users, but we’ll take your feedback on board for improving transparency. If you ever want to discuss this further or need assistance, feel free to reach out to us at [email protected].
Best,
The Bark Team
I have purchased many leads this past week or two, and less than 5% of them are returning phone calls, answering text messages or emails, etc. It has been a waste of money / credit so far
Hi Robert,
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when leads aren’t responsive. While we can't control the actions of the leads, we do have a credit return policy in place for unresponsive leads within a 14-day window. You can find more details here:(https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you'd like to discuss specific leads or report any issues, please contact us at [email protected] with the details.
Best,
The Bark Team
I'm a self-employed, full-time photographer and want to preface this by saying, clients need a convenient way to 'shop' for what they want, that's an invaluable resource. Experiencing Bark as a 'professional' is frustrating. Like most 3rd-party/middle-man platforms, money is the name of the game. My first 80 credit bundle was over $220.00 which bought contact information for 6 prospective clients. Whether or not leads were solid and/or came through at all is neither here nor there, that's not Bark's responsibility; and no, I did not get a refund let alone any credits back to 'recycle'. But now there's a hesitancy with purchasing more credits; the longer I remain selective and quiet, Bark's customer service forwards emails with large discounts up to 240 credits for $211.20. With all that said, being a veteran-owned small business, I can't afford to turn away from helpful platforms like Bark. They are completely necessary at this point for professionals; consistent exposure and leads are also invaluable. I really just don't know how to feel.
Hi Haley,
Thank you for your feedback, and we appreciate your honesty. We understand the challenges you’re facing and how important it is to make sure your investment is worthwhile. Our goal is to connect professionals with quality leads, but we recognize that not every lead results in a successful match.
Regarding your experience with credits, I’d recommend reviewing our credit return policy, which may help if you encounter unresponsive leads. You can find the policy here (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you’d like assistance with any specific leads or credits, feel free to reach out directly to our team at [email protected], and we’ll do our best to support you.
Best regards,
The Bark Team
The cost to engage is significant for the disappointing ROI. Despite monitoring all leads to actively pursue each suitable opportunity within 3-10 minutes on most. Then leaving courteous voicemails, sending emails including demo videos and other evidence to verify decades of my expertise, I received ZERO responses in all efforts. Even my attempts to follow up with a thoughtful reminder of my interest ended with no response whatsoever.
Bark is simply not worth the money required for investment.
Hi there,
Thank you for sharing your experience, and I understand your frustration. It’s disappointing to put in so much effort without receiving a response, and we recognize the value of your time. We aim to connect professionals with genuine leads, but sometimes results can vary based on several factors.
Regarding the unresponsive leads, you can report them through our credit return process, especially if they haven’t engaged with you. Please check our Credit Return Policy here: (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you’d like to discuss specific leads or need assistance, please feel free to reach out to us at [email protected]. We’re here to help.
Best regards,
The Bark Team
I am happy that i managed to start up my care business through clients i got on bark
Hi Linah,
Thank you so much for your kind words! We're thrilled to hear that Bark played a role in helping you start up your care business and connect with clients.
If you ever need any further support or have any questions, don't hesitate to reach out to us.
Best regards,
The Bark Team
Simply put most people I engage with never reply or convert. Very frustrating situation as one can imagine. I was lucky at first would this be a strategy to get people hooked on the platform. I don't know.
Hi Michel,
Thank you for sharing your experience with us. We understand how frustrating it can be when leads don't convert or respond. Our goal is to connect you with genuine prospects, and while we do our best to ensure quality, there can be cases where leads don't result in conversions.
If you'd like, feel free to reach out with specific lead details, and we can assist you with reporting any issues in line with our credit return policy.
Best regards,
The Bark Team
So far my experiences have been good as i have been getting hired a lot using this Bark.
Hi Aunali,
Thank you for your feedback! We're thrilled to hear that your experiences with Bark have been positive and that you've been getting hired for airport transfers. We appreciate your trust in our platform and look forward to continuing to support your business growth.
If you need any assistance, don't hesitate to reach out to us at [email protected].
Best,
The Bark Team
Bark sends me links of gigs and I can choose to purchase credits and apply for that job if I am avaiable on that date.
I have many verified 5 star reviews on the Bark Site.
DJ Chris Ware - Witchdoctor Disco.
Hi DJ Chris,
Thank you for your great feedback! We're so happy to hear that Bark has been helping you secure DJ gigs, and that you've received many verified 5-star reviews. It's fantastic to see that the platform is working well for your business.
If you ever need support or have any questions, don't hesitate to reach out to us at [email protected].
Best regards,
The Bark Team
I very much enjoyed my first experience of a cleaner. Bark had subcontracted the job to an outfit in Newark called Sure Care. The person who came was called Rowena. She was excellent. However yesterday another cleaner turned up with a student. It was not as good. I would like the same person and standard each visit!
Hi Caroline,
Thank you for sharing your feedback. We’re glad to hear that your first experience with a cleaner was positive and that Rowena provided excellent service! We understand your concern about the change in cleaners and the inconsistency in the service quality.
We recommend reaching out directly to the cleaning service provider you worked with to request Rowena for future visits, as this will help ensure you get the same standard of service.
If you need further assistance, feel free to contact us at [email protected].
Best regards,
The Bark Team
Poor as in giving jobs in your area only when your credit is gone,so over all as your company is not to my satisfaction it's not doing it for me,and if ppl want toget in touch with me they should be able.
Hi Dave,
Thank you for sharing your feedback. We understand your frustration with the credit system and the limitations it’s causing for your ability to receive job opportunities. At Bark, we aim to connect professionals with the right leads, but we also recognize that a positive experience relies on better matchups and convenience for both sides.
If you’d like to discuss this further or explore possible solutions, please reach out to us directly at [email protected]. We're here to assist.
Best regards,
The Bark Team
I've already sent a review discussing my displeasure.
Hi Judith,
Thank you for your feedback. We apologize for any inconvenience you've experienced and understand your frustration. If you'd like further assistance or to discuss your concerns in detail, please feel free to reach out to us directly at [email protected]. We’re happy to help resolve any issues you may have.
Best regards,
The Bark Team
Hi Susan,
Thank you for your kind feedback! We're happy to hear that you had a positive experience and that the person you spoke to was helpful and friendly. If you need any further assistance, feel free to reach out to us at [email protected].
Best regards,
The Bark Team
The option "looking for care professional" is quite general because clients look for care companies or individual carers.it leads to disappointment after purchasing the lead. So the option could be care professional or care providing company or something like that.
Hi there,
Thank you for sharing your thoughts! We understand how frustrating it can be when the leads don't match your specific needs. Your suggestion to refine the options between care professionals and care providing companies makes a lot of sense, and we'll certainly take it into consideration.
If you need any further assistance or have more feedback, don't hesitate to reach out to us at [email protected].
Best regards,
The Bark Team
You need to vet potential customers in a better way. I used 7 credits to phone a job, first in within 5 minutes, left a lovely voicemail. It was a Saturday afternoon at 4 40. Nothing back. Rang again on Monday, nothing. I contacted BARK to let them know I spent £11 of my hard earned money for nothing, not even a chance to give a quote. The chap said that's just the way it is.
Hi Andy,
Thank you for your feedback, and I'm sorry to hear about your experience. I completely understand your frustration with the unresponsiveness of the lead. While we strive to ensure quality leads, we also recognize that not every interaction will result in a quote opportunity.
To help address this, we do have a credit return policy in place for cases like this, and I encourage you to reach out to us directly at [email protected] to look into this further.
Best regards,
The Bark Team
The Bark team are always on call to help and rate the job credits a lot better than their competitors.
The site allows for notes and follow up call to be emailed to you so you don't forget.
I should have signed up months ago.
Hi there,
Thank you so much for your positive feedback! We're thrilled to hear that you're finding Bark easy to use and that our team and features are making your experience better. We're glad you decided to sign up and we look forward to supporting you as you continue to grow your business.
Best regards,
The Bark Team
All of the leads were scams or other cleaners. I have not had one good lead. This site has not tried to make it right they just said be patient. I was more than patient
Hi there,
Thank you for sharing your experience, and I’m truly sorry to hear that you've had trouble with the leads. We understand your frustration, and we want to make things right. While leads may not always meet expectations, we are committed to resolving issues where possible.
You can click this link to see our credit return policy (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you'd like further assistance, feel free to contact us directly at [email protected].
Best regards,
The Bark Team
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Hi Ram,
We appreciate your feedback. While we strive to connect professionals with serious clients, we can't guarantee responses as engagement is ultimately up to the customer. We’re always working on ways to improve the experience for both professionals and customers. If you have any specific concerns, feel free to reach out to us at [email protected].
Best,
The Bark Team