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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.7 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
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Domeck Property completed hanging of side gate( with adjustment as post was bent),difficult job with two fencing panels and broken central post, two solar lights to illuminate small drive way entrance.
All done in a day
There need to be better packages and better pricing there are no discounts the higher credit we buy. And there needs to be a less than 50 purchase amount. Also there are so many people making scam account which is making people spend their credits and not getting back. I can t stand the fake account and for people who spend a lot of money with you there should be incentives or reewards
Hi there,
Thank you for your feedback. We appreciate your insights and understand your concerns about pricing and fake accounts. We’re constantly working to improve our services and ensure that you get the best value. Regarding fake accounts, please feel free to report any issues to our team at [email protected] so we can look into them.
We’ll also take your suggestions into consideration as we continue to improve our offerings.
The Bark Team
Solicited my business with the promise of a money back guarantee. I should have known. I wouldn't trust these guys to fix my lawnmower.
Hi there,
We’re sorry to hear that you feel this way about your experience. We take your concerns seriously and would love the opportunity to resolve any issues you’ve encountered. Please feel free to reach out directly at [email protected] so we can look into your case and assist you further.
We’re here to help!
The Bark Team
Very poor uptake. Clients seem to think tutoring should be basically for free.
Hi Colin,
Thanks for sharing your experience. We understand that pricing expectations can vary, and while we encourage customers to provide budget details, some may not always align with industry standards. Highlighting your expertise, qualifications, and the value of your services in your responses can sometimes help manage expectations.
If you’re facing persistent issues with lead quality, feel free to reach out to [email protected], and we’d be happy to look into it for you.
The Bark Team
The leads expect to pay very little or they are on a date we are already booked. They should install a calendar on the site so I can block off the dates are not available. Also, the cost of the leads for weddings is too high.
Hi Special,
Thank you for your feedback. We understand that pricing expectations and availability can sometimes be a challenge. While we can’t control customer budgets, we do encourage them to provide as much detail as possible when submitting their requests.
Your suggestion for a calendar feature to block off unavailable dates is a great idea, and I’ll make sure to pass it along to our team for consideration. Regarding lead pricing, we strive to reflect the value of high-demand services like weddings, but we appreciate your input and will take it into account.
If you’d like to discuss this further, feel free to reach out to [email protected] —we’d be happy to help.
The Bark Team
Customer service is great! However, it's still a numbers game,
and in my experience the non-response rate is pretty high! That may or may not be the case for anyone else, and the concept is great!
Hi Liberty,
Thank you for your feedback! We're glad to hear you’ve had a great experience with our customer service. We understand that response rates can vary, and while we do our best to provide quality leads, customer engagement is ultimately up to them.
If you ever come across unresponsive leads, you might be eligible for a credit return under our policy. You can find more details here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy.
If you need any assistance, don’t hesitate to reach out to [email protected]
The Bark Team
Too many leads. If they could do a better job of filtering, it'd be much better. If I was a general Personal Trainer, it'd be perfect.
Hi Lakeview,
Thank you for your feedback! We’re glad you like the concept of Bark. We understand that receiving too many leads that aren’t the right fit can be frustrating. We’re always looking for ways to improve lead matching, so your input is greatly appreciated.
If you'd like, you can adjust your service preferences in your account settings to help refine the leads you receive. Feel free to reach out to [email protected] if you need any assistance with this.
Best,
The Bark Team
Very helpful for both customers and Pros, although it has a huge potential to be amazingly good by interacting with customers to zoom on their demands before job is published to direct them to the correct pros, as many people don't know what to look for
Hi there,
Thank you for your feedback! We're glad to hear you find Bark helpful on mobile. We appreciate your suggestion about refining customer interactions before job postings—this is valuable insight as we continue improving the platform. Your input helps us enhance the experience for both customers and professionals.
If you have any further suggestions, feel free to share. We’d love to hear more!
Best,
The Bark Team
It was going to be Jamie first day working in our garden. Unfortunately, the sky open and he had to go home. He said he will come tomorrow morning/.
Hi Lola,
Thank you for sharing your experience! We hope the weather clears up and that Jamie can get started on your garden as planned. If you need any further assistance, feel free to reach out.
Best,
The Bark Team
I like how the service works in general, the site is easy and simple to use, but purchasing the leads is very expensive and completely unjustifiable unless someone is able to gain work from it, I do appreciate how they refunded all the First leads that I bought, that was actually the only reason why I've stayed, but I still haven't actually got a single dollar as of yet from any of the leads, and I have certainly followed back up with all of them multiple times out of 20 or so leads that I've contacted only three of them am I in regular contact with, I may close one of those in the next week or so, but a lot of these leads were complete BS in fact, one of them led to a phone Sex Hotline In Florida, of course everyone says they're ready to hire now, but that is absolutely not the case and I don't think that they have really any incentive to tell the truth because they don't have skin in the game, they aren't the ones paying money. So I don't know, we'll see. I'm sure there is a learning curve and understanding exactly how to pick the right leads to contact, but I think the service needs tweaking, definitely has potential and for now I'll stay active, but I absolutely will not purchase any more leads until I get work enough to justify the cost and believe me I have a great profile 100% complete on bark.com and my portfolio is outstanding I am a very experienced business person very adept at sales and marketing my services so this is not just some amateur person saying this, this is intended to be constructive criticism, and I hope that my feedback will lead to some adjustments. I do appreciate though, that you guys answer the phone and the representatives that I've talked to there so far have been very helpful, this is one of the main reasons why I stick around, other services that I've used for marketing, such as yelp.com for instance have horrible customer service and thus I have quit those services and will never use them again
Hi Norcal,
Thank you for your detailed feedback. We appreciate you sharing your experience and understand your concerns regarding lead quality and costs. While we do our best to ensure leads are genuine, we acknowledge that not every lead results in a successful hire. We’re constantly working to improve our vetting process and your insights are valuable in helping us refine our service.
It’s great to hear that our support team has been helpful—customer experience is a priority for us. If you come across any leads that seem completely invalid, please reach out to [email protected] so we can investigate. Additionally, our credit return policy may apply in cases where leads don’t meet expectations. You can review it here - https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
We truly appreciate you giving Bark a chance and hope to see it work well for you. Let us know if there's anything else we can do to support you.
Best,
The Bark Team
Bark offers a wide number of people a huge variety of suppliers. Sadly it does not inform potential customers that the suppliers who answer them pay a lot to actually do just that. So there's a hell of a lot of phishing. Bark has also put their prices up considerably over the last few years for suppliers. Resulting in a situation that as a supplier, if you're getting one in five gigs ( which is a brilliant response rate by the way) you can easily end up paying 70 to 90 quid to get a single gig
Hi Alex,
Thank you for sharing your feedback. We understand your concerns about the increasing costs and the challenges of dealing with low response rates from leads. We are always working to improve the platform and its processes to ensure a more transparent and valuable experience for both suppliers and customers. If you'd like to discuss your specific situation further or have any suggestions, feel free to reach out.
Best regards,
The Bark Team
I have been very impressed with the leads I have received. Out of 9 leads I have purchased, 3 of them have turned into sales.
Hi Mike,
Thank you for your feedback! We're thrilled to hear that you've been impressed with the leads you've received and that you've had success turning them into sales. If there's anything more we can do to support your experience, feel free to reach out.
Best regards,
The Bark Team
Too many jobs are sent after job has already been done and also too many customers seem to be non existent
Hi there,
Thank you for your feedback. We understand your concerns regarding jobs being sent after they've already been completed and the issue with non-existent customers. This is valuable input, and we'll continue working to improve the quality of leads. If you'd like further assistance or to share more details, feel free to reach out.
Best regards,
The Bark Team
Most of the time leads i get are 3 out of 5. Or the good one i get whe it's 5 out of 5...that's frustrating
Hi there,
Thank you for sharing your experience. We understand that receiving leads with varying quality can be frustrating, especially when you're hoping for consistent, high-quality leads. We're always working to improve our services and the quality of leads. If you'd like further assistance or want to share more feedback, don't hesitate to reach out.
Best regards,
The Bark Team
Very good. I am very happy with my recent service on Bark. The quality of job I received lately were brillianf
Hi there
Thank you for your great feedback! We're happy to hear you had a positive experience and received high-quality job opportunities. Wishing you continued success on Bark!
Best,
The Bark Team
You have increased the amount of credits for each enquiry now making it more expensive
Hi Allan,
We appreciate your feedback. The credit cost for leads can vary based on factors like demand and job value, but we always aim to keep pricing competitive. If you have any concerns about specific leads, feel free to reach out—we're happy to help.
Best,
The Bark Team
I have been pleased with the leads I have received. I am a teacher/tutor and I am looking for students to teach on line through zoom.
The students and/or their parents are usually sincere. Some have turned out to be wonderful clients.
Hi Ms. C.,
Thank you for sharing your experience! We're glad to hear that you've been pleased with the leads and have connected with wonderful clients. Wishing you continued success with your tutoring!
Best,
The Bark Team
It seems that there are alot of policies that seem to be at play at Bark.com They permit the persons looking for trades or cleaners to accept up to 5 quotes, that is a little accessive. The persons who use the Bark.com are not accountable, they pay nothing and are able to have multiple profiles going at the same time. We seem to be getting a lot of people looking for jobs and not people who are looking for cleaners.
Hi There,
Thank you for your feedback. We understand your concerns and appreciate your perspective. Bark allows customers to receive multiple quotes to compare their options, but we also strive to ensure a fair experience for professionals. If you’ve encountered issues with lead quality, we encourage you to reach out to us at [email protected] so we can review your case.
Best,
The Bark Team
I have the worse experience ever, i sent email about the insufficiency services and leads never got a costumer anytime i call it was wrong number or never answer never got my refund as promises
I feel that i have been rob
Hi Dover,
We're sorry to hear about your experience. We aren’t a scam, nor do we make fake leads; all our leads are automated scans for quality, but we can’t control if a lead is unresponsive. However, we have a credit return policy depending on the case and are keen to resolve any issue for our users. You can click this link to see our credit return policy: [https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy]
If you believe your leads qualify for a credit return, please contact [email protected] with the details, and our team will be happy to assist you.
Best,
The Bark Team
Spent slot of $ on site.
Constantly get attitude.
People hacking into my account.
Done using Bark. Good luck guys. From a massive ( cleaning corporation)
Hi Forest,
We're sorry to hear about your experience. If you're facing security concerns with your account, please reach out to our team at [email protected] so we can investigate and assist you further. We're always happy to help and ensure your account remains secure.
Best,
The Bark Team
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Hi Alan,
Thank you for sharing your experience! We're glad to hear that Domeck Property was able to complete the work efficiently, despite the challenges. It’s great to know they could tackle multiple jobs in one day.
If you need assistance in the future, feel free to reach out!
The Bark Team