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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
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The guys worked incredibly hard... clearing weeds and trimming back our overgrown front garden. It looks amazing. A massive improvement! We'll use them again.
In my industry people do not contact the likes of bark and hope for a contact it's just not how it works. I'd say it's a way to get you to pay for credits up front and then you never hear anything from the " leads". It might be OK for certain services but not the professions.
Hi Brian,
This is certainly not the case - we help thousands of customers find the right professionals for their needs, and help professionals reach profit across 8 countries.
We did reach out to you to try and help, however you did not respond to us.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
There was good communication with both HQ and the tradesman doing the job. He was friendly, very professional and very thorough. He left the door area as it was when he arrived with an easy to open and shut door. Well done Bark.
Hi there David,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Mark Wilson is a cosplayers best asset and dream. In less than a few hours I had some of the best photography untouched in my hands that I know I'll spend days figuring out which to actually retouch! Amazing person to work with and can't wait to work with him again!
Hi there Chandra,
Thanks for your review,
It's great to hear that we could connect you with this fabulous photographer!
Kind regards,
The Bark Team
Rob was easy to do business with and price was reasonable. Quick and clean workers, who cleared away everything taken down.
Hi there Linda,
Thanks for your review,
It's great to hear that we could connect you with Rob.
Kind regards,
The Bark Team
Contacted bark for Wills and I was sent a list. I contacted one Solicitor and never had any reply. Since then I have been sent several emails asking for reviews, which I did, but they are still harassing me for more reviews. I have asked them to not send me any more emails but they are still coming. I do not recommend bark. Peter
Hi there Peter,
We're sorry to hear that we could not help you with your search. You may have clicked that you had hired someone which is what would have generated these emails.
We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time.
We hope that we can help you with your search in future.
Kind regards,
The Bark Team
An easy site to use. The service was very efficient. Three roofers contacted me within half an hour.
Hi there Janice,
Thanks for your review,
We're glad to hear that we could help connect you with this roofing company so quickly!
Kind regards,
The Bark Team
Having gone through Bark to to get loft conversion quotes, we were contacted by Simply Home Designs. In no time at all they attended and gave us a very competative quote. Work was scheduled at our convenience and the conversion was carried out superbly. Each phase was explained along the way and the workmen were considerate and polite. Any problems were sorted promptly and we are extremely pleased with the outcome and would recommend them 100%. Thanks again Alex, Sarah And Steve.
Paul and Lorraine Sanderson
Hi there Paul,
Thanks for your review,
We're glad to hear that we could help you find the right company for your loft conversion needs.
Kind regards,
The Bark Team
I had excellent service and it helped me a lot with my business thank you very much for the loan and advice
Hi there David,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
My query was answered really quickly and I found it really easy to communicate with those who responded to my request. It was all so pain free
Hi there Lesley,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
I spent over $100 on credits to contact potential clients. First of all, they made it seem like that was the minimum credit amount I had to buy. I didn't realize I could buy one credit pack that was only about $50. Secondly, most of the people I contacted, I never heard from. I even tried doing the free trial of being an "elite pro" and I still ended up receiving zero clients from this site. Seems like they are trying to trick you to pay them more money when they probably know there will be little to no return.
Hi Demi,
We did reach out to you to try and help, however you did not respond to us.
We do have a minimum credit amount which must be purchased. There are occasions where the system will work out the wrong one if the account was set up with unsuitable service areas. The agent you spoke with would have ensured you had the right one for your marketing needs.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Good job & service that's t why I can't 5 star. They called me after I filled up what entertainers I want and they can find fit what you want just like my baby's birthday
Hi there Gracey,
Thanks for your review,
We're glad to hear that we could connect you with this great professional.
Kind regards,
The Bark Team
I was so pleased with my windows I have asked for a regular window clean.
I would highly recommend this company as they wash the windows properly' leaving sparking windows.
Many thanks.
Hi there Jennifer,
Thanks for your review,
It's great to hear that we could connect you with window cleaners who could help.
Kind regards,
The Bark Team
Can't recommend this company enough. After contacting Bark and asking for call backs from Tree Surgeons, we had a call back within 2 hours and the gentleman came within the same day. Due us having to check to see if we had a TPO on the tree in question as soon as we had received the response from the council we again called 1st Class Tree and Garden Services and hey came the very next day and did a fantastic job. We will definitely be using this company again!
Hi there Jackie,
Thanks for your review,
We're glad to hear that we could help connect you with tree surgeons so quickly.
Kind regards,
The Bark Team
I got a Very quick response to my query. Excellent service. Highly recommend this company. I received Follow up email to see if I was happy with service.
Hi there Eileen,
Thanks for your review,
We're glad to hear that we could help connect you with professionals so quickly.
Kind regards,
The Bark Team
L&H Electrical responded to my request within 24 hours and visited my residence on the same day to establish the problem with my oven. By the next day everything had been repaired. Very friendly and professional service by Hilton. Recommend them anytime!
Hi there Keith,
Thanks for your review,
It's great to hear that we could connect you with an oven specialist who could help.
Kind regards,
The Bark Team
* is a broken record and a horrible customer service rep. He refused to escalate issues Or return credits pertaining to "wrong" Information listed by a lead or "bad" leads.
*Personal information redacted by admin
Hi there,
We did reach out to you to try and help, however you did not respond to us.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Dealing with Harry has been a pleasure. Courteous, informative and advice given freely. Arrival prompt and at each step kept abreast of progress. Waste removed and garden tidied of remaining debris. Wouldn't hesitate to use again.
Hi there Verona,
Thanks for your review,
We're glad to hear that we could help connect you with Harry.
Kind regards,
The Bark Team
The lead preferences and questions they ask potential customers resulted in VERY poor (in fact zero) leads for my business. It is inflexible from a sellers point of view. I tried for a bit and then requested my money back (you have to pay $400 upfront). They refuse to refund me insisting instead that I get credits. I can't use their system, they appear to have no cooling off period and just shut down the email correspondance sying "We can not help you further". Great!
STAY AWAY from this company if you are a seller
Hi Heather,
We're very sorry to hear that you have not had a positive experience using our site.
It seems that our role is different to your expectations of our business, so hopefully we can clarify our role here. We are a lead generation platform that covers over 2000 professions, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information. You can find this on our website under the Help section, however please do email us at [email protected] should you like a copy, or to report any leads where this has occurred in the last 2 weeks.
Kind regards,
The Bark Team
Its hard finding a reliable company/person to do a job for you. I was really please that I could choose the people recommended and read their reviews.
I WOULD USE THIS SERVICE AGAIN, I would only request a job if I needed it doing.
Hi there Mandy,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Helen,
Thanks for your review,
We're glad to hear that we could help connect you with these hardworking professionals.
Kind regards,
The Bark Team