TradeKeyReviews 286

I have been a paid member of TradeKey for over two months, and this has honestly been one of the worst platform decisions I have made in my B2B business.

I did not join willingly at first. TradeKey's sales representatives kept contacting and pressuring me repeatedly, making strong promises such as:
"It's impossible not to get orders within two years."
That statement was the key reason I finally signed up.

After joining, I quickly realized that these promises were largely misleading.

The platform itself is extremely outdated. The store structure is old-fashioned, the user experience is poor, many basic functions are missing, and there are countless bugs that seriously affect daily operations. It feels more like a system from 10–15 years ago than a modern B2B marketplace.

Customer support and technical service are even worse. When problems arise:

Responses are very slow

Responsibility is constantly shifted

Support staff lack real technical competence

Issues are dragged on and often never properly resolved

You eventually realize that they are not capable of solving real problems — they are simply wasting your time.

In short, TradeKey does not rely on platform performance or buyer traffic. Instead, it relies heavily on aggressive sales tactics to convince new members to pay. Once the fee is paid, the reality is completely different from what was promised.

I sincerely warn anyone considering joining TradeKey:
Stay away from this platform.
Whoever joins is very likely to regret it.

They breached the contract. They made me pay $750 for the membership and never gave me a single buyer. They owe me a refund for breaching the contract and are hanging up on my calls and ignoring my messages. Don't buy a membership. They're incompetent and lazy. I had a better experience with Global Trade Plaza. I've already earned $15,000 with them. Tradekey is a scam.

Tradekey Amazon Services is very incredible and i got the order what i want excatlt, thanks to thier team or for giving valueable services

This platform deceives customers and engages in fraud. After they promised me a guarantee of secure transactions and payments I got a subscription for $500 after they found me and organised the purchase of goods through their marketplace, I transferred the money to the tradekey acount by invoice. They promised top quality goods and payment security, I had to confirm upon receipt of the goods that I was satisfied with them. When I received the goods, I immediately saw that the goods did not match and I wrote to the manager who organised the whole transaction that it was a fake and I was not satisfied with it, after which they had to refund me, to which they replied that I had to prove to them that it was a fake and they would not refund me. So far no one has answered my questions and the addresses are fake, the letters are sent back to me

I am going to share with you my company's experience with Tradekey, so we have signed up for Goldkey plus membership,

In case my comment can be help you, before hiring them. If you are thinking of doing so, you are wasting your money and it is better to hire an external consultancy with references, since the positive opinions here are not real.

In my company, in a very common sector, we have hired the services of tradekey and also one of the most expensive options, promising us that they have a database of reliable contacts to provide us once we hire them, and the only thing that has been done after hiring them is a WhatsApp group with an account manager (who works even less) with whom we have tried to arrange video calls or ask for clarifications about the platform but he only answers when he want and one out of ten to tell us that they have nothing and that he is sending mass emails and WhatsApp messages to his contacts (when he sends us the screenshots of his mass emails sent in 15 minutes on the same day telling us that he was working hard to finding our contract, I knew that we were wasting time and that they were not going to give us anything), since we hired them it has been 2 months, and we continue with the same reply from him.

The truth is that we think this service is a huge rip-off, because they don't have a database, much less a professional who knows how to work.

I have also tried to get them to change our account manager or speak to a superior but without succes.

So all we have paid for this service have been thrown away.