BarkReviews 1,644

Unfortunately, bark.com has no complaint procedure or escalation system in place when you are unhappy with the service they provide. I spoke to one of the customer success team and was unhappy with there response so asked to speak to a manager, after being fobbed off, the best they could do is direct me to *******@bark.com and ask me to mark FAO a manager. I sent this email on the 26th of June and followed this with a review on Trustpilot. Strangely they responded with a generic response on Trustpilot but I am still awaiting a response. I have even emailed the MD directly and still awaiting any form of acknowledgment. I have tried phoning and they just say it is being dealt with by a manager but I cannot be passed through to them. Extremely poor service.

Contacted them for a quote on doing our front entrance and they got back to me in 24 hours. They quoted us a great price and came up with a design for the front entrance. When we had questions or concerns they got right back to me with answers, they even had better idea then us on the color of stone to use. The job was started when promised and completed quickly and neatly. Cannot say enough about the crew that did the work. They were polite and respectful and did a wonderful job of cleaning up after themselves. We get rave reviews from everyone who has seen our new front entrance.

Would definitely recommend this company to people

Join bark there good at spamming
Fake numbers from so called potential customers fake leads posted. Scammed my money but luckily I got one lead that followed through to get the money back - waste of time.

Emails that don't exist there constantly banging fake reviews up on trust pilot

Avoid like the plague that they are

They since deleted account as I asked - now there reporting reviews by myself saying they don't know me we'll bark I have a bank statement so the reviews will be bk up

I am getting the most ridiculous requests for our company's services. All through lockdown we are being asked for DJs, Magicians and acrobats to come to kids parties for 1 or 2 hours. Yes we are an entertainments company but never in all the years of working are we asked for such random services, especially in the Covid situation.
It definitely makes me think they have a computer sending regular fake requests to clients.
As soon as I see Bark in my inbox it's now immediately deleted

I've been with Bark.com for a few months now as a business seeking clients. I have spent hundreds with them and have answered many potential client requests, I even received some inquiries that said they asked for me and my business personally! Sounds great right? I replied by email, phones, texted, and followed up by email, however, I never bothered with a ton of contact, I'd give a day or two between. I never heard back from one! Not even the ones that requested me personally, supposedly.
In fact, upon contacting some of them, they immediately closed their request.
After months of buying credits and contacting these apparent "hot leads", I haven't even received an email back saying "thanks but no thanks" from these "HOT LEADS".
I even asked at this point, Bark, if they were a scam, and were these leads rubbish? They insisted they were not.
Then one day when I was buying a package of points, or whatever they call them. As I hit submit to buy, a box popped up and it appeared to be the typical box, you're about to make a purchase, get 10% off. Sure, that sounds good since this business has given me nothing so far. I had intended this to be my last purchase, if no lead came through this time. As it turns out, it's a bait and switch box. In tiny weenie letters, it might say something, but I wear glasses and I didn't see anything, other than the % off, which I thought was for being such a good customer.
Nope! Instead, I not only bought my $50 of credits but another $45 of credits. SUCH A BAIT AND SWITCH SCAM. THEN THEY REFUSED TO REFUND ME BECAUSE I USED THE CREDITS MAYBE? I don't know how this site can even live itself really. It's a great business model for the customer because trust me, the businesses on here, are desperate to get a close. But for businesses to be on here, it's a bad purchase. You will waste your money and only get looky loos, non motivated buyers, and people that don't even want an email from you as they will close their account as soon as you reach out to them, to see if you can help them.
When I got suspicious, and I started to research on BBB and other independent review sites to see if my suspicions were real. They were, random sites, I am not the first one and I won't be the last.
SCAM, STAY AWAY.

Bark recommended four companies to clear 30 years of moss from off my roof tiles. One replied "No, thank you." Another, RDP Jet Clean run by Zoltan Nagy, replied "Yes, please" and came that morning to look at the job... not an easy job with at least five dormer windows. After a very thorough examination with a camera on an extendible pole, he gave me a very fair quote which I ultimately accepted. Zoltan promptly came after the weekend and proceeded to carry out a very thorough professional job in stages: scraping the tiles using a specifically shaped template; soft brushing off all the moss; then spraying the roof with an algol moss biocide. He worked VERY hard and did a truly EXCELLENT job. So, thank you Bark, and THANK YOU, Zoltan. Both to be highly recommended *****