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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
We monitor reviews for authenticity
Within hours of submitting my enquiry about puppy classes, I was contacted by a local club and booked onto it.
Jessie went crazy from just the scent of the box! Really, every time we get a "bark box", it's... just happiness!
Hi there Peggy,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Quick response, very professional
Initial contact, discuss details and call back with confirmation. Waiting for proposals.
Hi there Ioana,
Thanks for your review,
It's great to hear that we could help connect you with professionals.
Kind regards,
The Bark Team
Easy to use, quick result. Very pleased with the Tradesman that did the work for me. He worked to a high standard and fully discussed everything with me. This was very reassuring to me as I am elderly, disabled and have recently lost my husband. I will definitely always use Bark in the future, and same Tradesman whenever possible.
Hi there Diana,
Thanks for your review,
We're so glad to hear that we could connect you with these trades people so quickly. We look forward to helping you again in future.
Kind regards,
The Bark Team
Leads are not real and they refuse to refund you. Customer service is non-existent. Have reported to Consumer Advice and Action Fraud. Do Not Wast Your Money with Bark.com.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team
I had a great experience with Bark.com. In 8 minutes time I had 6 professional service providers contacting me to provide a quote. Well done Bark - you've seen the gap in the marketplace!
Hi there Tania,
Thanks for your review,
We're so glad to hear that we could connect you with professionals so quickly!
Kind regards,
The Bark Team
David and his team were excellent. I received his phone call for the job and within half hour he was at my home and started the job. Did an excellent job. I will always be happy to recommend him.
Hi there,
Thanks for your review,
It's great to hear that we could connect you with David.
Kind regards,
The Bark Team
I received a fee automatically generated emails, but no one followed through, so it was kind of a waste of time. Just research yourself.
Hi there,
We're sorry to hear that you have not had success with us, however all leads emailed are placed by members of the public.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team
Leads are too expensive and I have contacted clients immediately and most of the time clients do not answer or return emails or texts and still get charged the credits for it. Not worth my time or money.
Hi Lori,
We did reach out to you to try and help, however you did not respond to us.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Very disappointed with this website got recommended a roofers got some of the roof work done the company that u recommended never came back to finish repairs, can't get in contact with the roofers never received the cert of them, never return as promised a totall scam. Will never use this service again. Got total ripad off. And paid a lot of money I'm so mad
Hi Geraldine,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
We do however take any reports made against professionals seriously, so please do email us at [email protected] with the details of the professional and a brief description of the issue.
Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Bark has lied to sitejabber to try and have my negative review of their mass unsolicited email spam. They claim I have no order ID to try and have the review taken down. Of course there is no order ID as they sent me spam. The company is obviously very dishonest and likely has MANY more negative reviews than are shown.
Hi Tim,
We are sorry to hear that the leads we have sent you weren't of interest. We requested the email address that you were receiving them to so that we could stop further emails coming your way, but you refused to provide these details.
Our marketing team reaches out to new businesses when we receive requests for certain sectors or in certain locations that we may not have many professionals to currently fulfil. We offer a first lead for free for our service, however if the business is not interested, they can always click the unsubscribe button at any time to stop emails being received.
Our marketing team finds email addresses for businesses from their websites, and this is information that is in the public domain.
Kind regards,
The Bark Team
They are spammers who scrape email addresses and send out mass spam, avoid at any cost. A google will find many complaints about their spam and shady business practices. When you confront them they just lie and try to have your review removed to hide their actions.
Had several quotes for gutter cleaning & one of the quotes turned out to be an excellent price. The quality of work carried out was excellent.
Hi John,
Thanks for your review,
We're glad to hear that we could connect you with the right gutter cleaner for the job.
Kind regards,
The Bark Team
Was a little late but done one key has to send something of but is coming back when he has the part he needs to finish my job very pleasant man excelent will recommend to everyone
Hi there Shelley,
Thanks for your review,
It's great to hear that we could connect you with a professional who could help.
Kind regards,
The Bark Team
Found Animals at home to cremate my pooch privately. They were very thoughtful and attentive and even came to pick her body up on Sunday and brought back the ashes 2days later. I felt safe to leave my beloved dog's body with them. Thank you Animals at home.
Hi there Kazuki,
Thanks for your review,
We're glad that we could connect you with the right professional for your beloved pet at this difficult time.
Kind regards,
The Bark Team
The website was quick efficient and simple to use. Companies offered quotes quickly and I accepted quote from Blue Gecko who was professional. Knew I had bark there if I had any issues. Very happy customer
Hi there Shahida,
Thanks for your review,
It's great to hear that we could connect you with companies who could help with your service needs.
Kind regards,
The Bark Team
Excellant response - I have never used Bark before but I will from now on!. Found a great surveyor, great price and very quick response times. Will use Bark every time I want to find a professional.
Hi there Diane,
Thanks for your review,
It's great to hear that you received quick responses to your request placed with us.
Kind regards,
The Bark Team
Bark sent me the contact details, via email, of 6 very local van drivers/couriers, within minutes of my enquiry.
We discovered an item we had purchased was too large for a taxi.
I was contacted and chose Tadis, of Oxford, who was the cheapest and most available.
He did 4 stops at the most competitive price and our friends said he was warm, professional and obliging.
I would strongly recommend Bark for domestic and business pursuits. They checked back too.
Val, Oxford UK.
Hi there Valerie,
Thanks for your review,
It's great to hear that we could help connect you with Tadis.
Kind regards,
The Bark Team
5 star. Quick and fast. Professional. Timeous. Responsive. Understanding. Great customer support. Try them.
Hi there Deon,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Simple, stay away if you are a supplier, you may as well set your money alight. They do not qualify leads, and refuse to refund when the service the advertise is not fulfilled. In line with Distance selling regulations a refund should be given but they try to fob you off with more credits for fake leads.
Leads are a ridiculous price. £20 for something they dont even provide basic details for, and most are just people shopping round not qualified leads at all.
They will tell you we have thousands of positive reviews, they also have thousands of 1 and 2 star reviews, they delete all negative comments on their facebook page so definitely not open and honest.
Stay away at all costs.
Hi there,
We did reach out to you to try and help, however you did not respond to us.
We can confirm that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Have had nothing but positive experiences on Bark. Will continue to use them when in need to find someone professional.
Hi there,
Thank you so much for your review,
It's great to hear that we have always been able to help you with your service needs.
Kind regards,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Carol,
Thanks for your review,
We're glad to hear that we could connect you with the right dog trainer for you.
Kind regards,
The Bark Team