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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
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I signed up with bark.com and spent $396 to buy credits. I contacted at least 20 clients provided by them on their database but could not get any business. I asked for my money back as per money back guarantee on their website and no answer. Very Disappointed. Will report them to Department of Fair trading in Australia as false advertising 30 days money back guarantee..
Bark was very handy as they did all the finding for me. Thanks for recommending people who made a very difficult job easier.
I used the landscaping services to top a double row of trees to the side of our site and a single row to the front.I was extremely pleased with the result and the manner of Patrick and the rest of the lads who worked on our site.
Hi there Madeleine,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
This company will take your money give you dreadful service and will not refund any of it when there mistakes are made this is a scam stay well clear
Hi Thomas,
We did reach out to you to try and help, however you did not respond to us.
We refute the claims that you have made against our business. We are an online marketing platform that helps thousands of professionals across 8 countries achieve return on investment.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
I'm a trader through bark, I have spent over £200 in leads credits. The leads are a waste of time m, customers don't answer, or reply to emails (no fault of barks) but nor of my own. When paying £12 a lead at the bare minimum you want a opportunity to quote the works. I have been told to F off by a customer upon sending a text message replying to a lead. Bark will not refund leads if the customers number is active and advise you to keep trying them ( To me this is pestering and becomes cold calling). Bark have refused to refund me and I won't be using them again. And will also be advising any other trades to do the same.
Hi there Adam,
We're sorry to hear that you did not have success with us. We did reach out to you to try and help, however you did not respond to us.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
After many unfortunate experiences I decided to give bark a try. They came up trumps. I had a good choice of contractors and they all responded very quickly. Quotes were better than anticipated. Chosen contractor was prompt and efficient.
Hi there Martin,
Thanks for your review,
We're glad to hear that we could help you with your search.
Kind regards,
The Bark Team
I needed some pieces of furniture moving from my house to my son's house and Bark put me in touch with a removal company who were prompt and so very helpful. The communication was brilliant.
Hi there Morag,
Thanks for your review,
We're glad to hear that we could help you find the right professional for the job.
Kind regards,
The Bark Team
I searched online for dog trainers and Bark.com, I contacted them and a dog trainer contacted me straightaway, we set up a session and today is Tilly's first session.
Hi there Joy,
Thanks for your review,
It's great to hear that we could connect you with a dog trainer who could help.
Kind regards,
The Bark Team
Very prompt reply from 3 tradesmen, job quoted and completed same day by professional and competent team
Hi there David,
Thanks for your review,
We're glad to hear that we could connect you with trades people quickly.
Kind regards,
The Bark Team
Heavy Garden gate had come adrift. Adam from Perth Fire Doors contacted me visited to quote, turned up next morning at the time promised and carried out an excellent job of re-fitting it. Would happily employ him again.
Hi there Peter,
Thanks for your review,
We're glad to hear that we could help connect you with Adam from Perth Fire Doors.
Kind regards,
The Bark Team
Good range of contacts offered and I received a quick response from one of them. A visit was arranged the same day and the work was started that day and completed two days later.
I&T garden improvements.
Hi there Robert,
Thanks for your review,
We're glad to hear that we could help connect you with this professional so quickly.
Kind regards,
The Bark Team
I am pleased with the choice of companies who offered us service we needed. We will use Bark platform again.
Hi there Anita,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
The site will take your money and you may get some fake leads, they do not give you back your money as they state in the policy, if the phone number in the Lead rings, then you will NOT get a refund.
Just got one from Jessica Reec. This is fake, just look at the WhatsApp pic, not real at all! The person will never answer the call, email or WhatsApp.
DO NOT USE THIS SITE
Hi Damon,
We did reach out to you to try and help, however you did not respond to us.
We refute the claims that you have made against our business.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Very thorough and high quality work. Did eventually cost more than than the first estimate but they found more problems as the work progressed.
Hi there Patricia,
Thanks for your review,
We're glad to hear that we could connect you with a high quality firm for your service needs.
Kind regards,
The Bark Team
I stumbled across this website almost by accident and it has been an absolute godsend! We needed an electrical safety certification on a property for rental. I input a few simple bits of information and within an hour (actually less!) I was contacted by 4 separate companies. I made an informed choice on which one I felt was best suited and competitively priced and booked the job that day. It has just been completed (the job) by a really lovely honest guy called Will King from CK electrical on line... all thanks to Bark. I will definitely use this site again and recommend it to anyone and everyone. Simplicity and effectiveness all rolled into one. 100% genuine satisfaction. Thank you.
Hi there Alan,
Thanks for your review,
We're glad to hear that we could help connect you with Will King.
Kind regards,
The Bark Team
Would definitely use this company again. Received call next day. Showed up on time for both quote and work. Everything done to my satisfaction.
Hi there Bonny,
Thanks for your review,
We're glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
I was very pleased with the response only about 20 minutes and will definitely use this Bark service again
Hi there Richard,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Had Dan come and do a massive garden clearance today, lovely guys so friendly and helpful did a absolutely amazing job cleared everything we needed to be cleared left the garden tidy and pricing was so much cheaper than elsewhere! Would 100% recommend them to anyone!
Hi there Destiny,
Thanks for your review,
It's great to hear that we could connect you with Dan.
Kind regards,
The Bark Team
I needed to get the garden manageable again. This has been accomplished. The Smiths mother and son very competent.
Hi there Patricia,
Thanks for your review,
We're glad to hear that we could help connect you with this gardening firm.
Kind regards,
The Bark Team
Was contacted soon after put add up and found one that was local to me and reasonable priced have arranged to get in touch once i am ready to start the job.
Hi there Gary,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Bray gutters recently repaired my sunroom roof. A great job, roof cleaned sealed and tiles replaced
Hi there Mary,
Thanks for your review,
We're glad to hear that we could help connect you with this roofing company.
Kind regards,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nick,
We did reach out to you to try and help, however you did not respond to us.
We offer a Get Hired Guarantee which is the offer of all credits returned if you are not hired, not the offer of a monetary refund. This is clearly stipulated on our website:
The Get Hired Guarantee (GHG) is a great way of securing new business and designed for your peace of mind.
We’re so confident you’ll get hired at least once, that if you don’t we’ll give you all your credits back.
We only ask that all the credits are used and that you wait 7 days from when your last response is sent. The reason for this is to ensure you give the customer enough time to get back to you.
Once this time has passed, you can contact Bark’s customer success team and we will reinstate the credits to your Bark account for re-use at no extra cost.
This offer may only be claimed once.
https://help.bark.com/topic/credits-billing/?faq_id=80
Please email us at [email protected] and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team