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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
2 reviews
0 helpful votes
Follow Claire E.
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Fake review addicts!
October 10, 2020

Bark leave fake reviews EVERYWHERE. They employ people to do it. Sit there as a job to leave fake reviews for hours in a day on this site, google, trustpilot. You name it!
Believe this scam company at your own peril!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2020
Bark T. Bark Rep
over a year old

Hi Claire,

It is not in our business's interest to place reviews for our own business.

We have a profile on various public review platforms and each review site will have their own verification process for each review. Our role is to respond to our reviews - the good and the bad - and help give solutions to any issues raised where we can.

If you have had a poor experience with us, please email us directly at [email protected] and we will be happy to help where we can.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Debby H.
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I am beyond happy with the fantastic job completed for by Matin
He is extremely professional, his work is outstanding, and he is courteous, tidy and a real gentleman
I'd give 1 0 stars if I were able and will certainly be hiring him again and recommending him

Date of experience: September 9, 2020
Bark T. Bark Rep
over a year old

Hi there Debby,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
6 helpful votes
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Cleaning Service
September 10, 2020

I had no previous experience of Bark and only found them when I did a Google search for a cleaner in Bourne End. Hopefully I have found a suitable cleaner now! This followed many days of asking people if they knew anyone, checking local shop and paper adverts etc. Bark was far easier.

Date of experience: September 9, 2020
Bark T. Bark Rep
over a year old

Hi there Graham,

Thanks for your review,

It's great to hear that we could make your search for a cleaner quick and easy!

Kind regards,

The Bark Team

GB
1 review
6 helpful votes
Follow Natalie H.
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I am writing to recommend Red wood tree and Gardening services. Matt came round to see the Garden and offered to start the work that day! Not having green fingers myself Matt was a great support and helped me to make some big decisions on a garden that hasn't been tended to for 18 months! Throughout the 2 days he was working on the garden he kept me updated on progress and checked I was OK with what he was doing. I have hired him to come back once a month to keep on top of things. Would highly recommend this company.

Date of experience: September 8, 2020
Bark T. Bark Rep
over a year old

Hi there Natalie,

Thanks for your review,

It's great to hear that we could help connect you with Redwood Tree and Gardening Services.

Kind regards,

The Bark Team

Florida
1 review
0 helpful votes
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Digital Video Productions
September 8, 2020

I worked with Paul Ayoub of Digital Video Productions and he did a video shoot with me. I needed video for updating my belly dance website. Paul was very professional, prompt and delivered a fantastic video product for me. I actually received 5 videos after the editing. I'm so happy with the videos, and can say I am a raving fan of Digital Video Productions. Paul made the process so easy and I'm so glad I found him.

Zohar - Belly Dance Sarasota

Date of experience: September 7, 2020
Bark T. Bark Rep
over a year old

Hi there Sindy,

Thanks for your review,

It's great to hear that we could help connect you with Paul.

If you would also like to leave this professional a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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All companies contacted us right away and then showed up on time. Barclay painting was friendly and honest.

Date of experience: September 7, 2020
Bark T. Bark Rep
over a year old

Hi there Tammy,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Fake adverts
October 7, 2020

Absolutely full of fake adverts, very few genuine adverts on there. It's now apparent through the industry to go onto bark, put up series of fake adverts to then steal the prices of other companies

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2020
Bark T. Bark Rep
over a year old

Hi there Neil,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Megan H.
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Excellent experience
September 7, 2020

Andy from birch home improvements, was great really through really friendly. And pointed out another job that needed doing which was causing problems.

Date of experience: September 7, 2020
Bark T. Bark Rep
over a year old

Hi there Megan,

Thanks for your review,

It's great to hear that we could help connect you with Andy.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Julia F.
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I had a reply within 30 minutes and was put in touch with a dog trainer near to me. I am very happy with the result.

Date of experience: September 7, 2020
Bark T. Bark Rep
over a year old

Hi there Julia,

Thanks for your review,

It's great to hear that we could help connect you with this professional so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Pawel S.
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The only reason I'm giving it 2 stars, is because my 2nd lead led to a job, but looking at 99% of feedback from service providers, I guess I should consider myself lucky.
I tried to pick my leads as best as I could and approach only those without any other professionals, who already responded to it, but just ended up spending the rest of my 150 credits chasing either non-existent leads, or clients that simply would ghost me. No responses to emails, noone picks up their phones or bothers calling back. Only one estate agency said "thank you, we decided to go with someone else" and I'm not even sure how legitimate that response was anyway.
Maybe it wouldn't be so bad if they'd refund at least some portion of credits back, if you don't land the job, but it's simply not the case. There is also no reason for bark to even help you pick up any leads or provide any other support, as they already made fixed amount of money per response, so why would they even bother?
As a result I unded up doing 2 days worth of work, only to spend the money I earned on ghost leads. Bark now has £150 and I'm back to £0, with 2 days spent on working for them.
Doesn't help that "Pro" badge doesn't mean you're a pro or consistent service provider. It just means you had £239 on your account to spend (ridiculous price to ask too).
Avoid with wide angle

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2020
Bark T. Bark Rep
over a year old

Hi there Pawel,

We're sorry to hear that you feel this way. We tried to reach out to you directly however we received no response.

We are not a commission based system and are competitive (each professional is in competition with up to 4 other professionals) and as such we feel it is fair to return the credits for leads where information was not correct, but not simply where work was not won.

We would be happy to help you achieve conversion on our platform please email us directly at [email protected].

Kind regards,

The Bark Team

New Jersey
1 review
0 helpful votes
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Majestic Touch Cleaning
September 5, 2020

Give Jacob Norgaisse a call for a quote, this company does excellent cleaning, you won't be disappointed, very professional

Date of experience: September 4, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with Jacob.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Robert M.
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When I searched for a tree surgeon I was directed to many and I had to chose which one I preferred. The job was done in a professional manner that's is what I was looking for.

Date of experience: September 4, 2020
Bark T. Bark Rep
over a year old

Hi there Robert,

Thanks for your review,

It's great to hear that we could help connect you with this tree surgery company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great experience
September 4, 2020

Guy who contacted me was fast and efficient and got job done quickly and cheaply. Will definitely use again

Date of experience: September 4, 2020
Bark T. Bark Rep
over a year old

Hi there Wai,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good service.
September 3, 2020

We were contacted quickly by tradesman who arranged an appointment. The job was agreed and the work was undertaken quickly and efficiently. Happy Customer.

Date of experience: September 3, 2020
Bark T. Bark Rep
over a year old

Hi there Gordon,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Joe S.
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Hi, bark.com is a total scam I was a trades person and was with these guys for 7 months, one day I had my account deleted out of no were and rang up to sort it out and they said nothing they can do! I lost all my credits I had with them. Terrible customer service very unhelpful also leads are sometimes fake and false details. Do not waste time or money with these guys!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Bark T. Bark Rep
over a year old

Hi there Joe,

We reserve the right to delete professionals who breach our terms and/or provide sub-standard work.

We would have emailed you when this decision was made with the reasons why.

Kind regards,

The Bark Team

New Jersey
1 review
0 helpful votes
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Thieves
October 1, 2020

For months I added more credits, contacted leads that were, "ready to move forward". Not one of the 50 - 75 leads I purchased turned into an actual client. Bark then "accidentally" charged my credit card and would not reverse the charges. I had To contact my credit card company to dispute the charges and then they shut down my account and did not allow me to use the unused credits I'd already purchased. Please save your money and Do Not Use this Service!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2020
Bark T. Bark Rep
over a year old

Hi there Lisa,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Lithuania
1 review
0 helpful votes
Follow Rachel J.
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Hoskin Tech fixed my laptop and were quick helpful and honest throughout the process. I would definitely recommend them.

Date of experience: September 1, 2020
Bark T. Bark Rep
over a year old

Hi there Rachel,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

Germany
1 review
0 helpful votes
Follow Stephen K.
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I was looking for ways to improve my website and Bark provided me with several professional companies that could help. But the prices were little bit above my budget. So I decided to go in a different direction.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2020
Bark T. Bark Rep
over a year old

Hi Stephen,

Thanks for your review,

We're glad to hear that we could help you with your search.

We are not directly affiliated with the companies and therefore we do not offer the prices ourself.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
Follow Emily P.
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I got contacted about 2 days after I had posted my bark and I'm super happy to say I found my dog walker! Very impressed with how fast everything went and would definitely reccomend for anyone who doesn't have a lot of time to look but still need to get a trustworthy walker

Date of experience: August 31, 2020
Bark T. Bark Rep
over a year old

Hi there Emily,

Thanks for your review,

It's great to hear that we could help connect you with this dog walker so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Leakproof
September 1, 2020

Daron phoned within the hour, was at my house & working within 1 1/2 hrs. Gutters cleared. Discussion & refurbished old gutttering the following day. Expert work, reasonable cost. Fully recommended

Date of experience: August 31, 2020
Bark T. Bark Rep
over a year old

Hi there Geoffrey,

Thanks for your review,

It's great to hear that we could help connect you with Daron.

Kind regards,

The Bark Team