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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Great Response
September 17, 2020

I was impressed by the rapid response I received from web designers and the number expressing interest.

Date of experience: September 17, 2020
Bark T. Bark Rep
over a year old

Hi there Alice,

Thanks for your review

It's great to hear that we could help connect you with professionals quickly.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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STAY AWAY THEY ARE SELLING LEADS TO MULTIPLE TRADE PERSONS. NO ONE GET BUSINESS. AS A VENDOR WE CALLED MANY TIMES CUSTOMERS SAYS THEY WERE SHOPPING AROUND. SOMETIME THE BOOK THE APPOINTMENTS TO DO THE JOB THEN SOMEONE ELSE CALL AND GIVE PRICE COUPLES LESS THAN CUSTOMER CANCEL THE CONFIRMED WORK ORDER TO SAVE FEW DOLLARS BECAUSE SEND LEADE TO MULTIPLE VENDOR. CUSTOMER HAVE NOTHING TO LOSE

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Bark T. Bark Rep
over a year old

Hi Hubert,

We are sorry if you were unaware of how our platform works, so hopefully we can clarify here. We are a lead generation platform that covers over 2000 professions, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win. You are in competition with up to 4 professionals for each job and this is made clear on the leads before purchase.

We are an open public platform for customers to place requests for service providers. These requests are then processed through an automated screening process to check phone numbers and email addresses before being generated into a lead and sent to prospective professionals who may be able to help. As this system is automated we have a Credit Return Policy so that we can return the credits for any leads found to have incorrect information. You can find this on our website under the Help section, however please do email us at [email protected] should you like a copy, or to report any leads where this has occurred in the last 2 weeks.

Please do get in contact with us if you need help with your account and understanding the platform.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Personal trainer
September 17, 2020

I received a timely response. Assessment was good and will start training within the week. Very satisfied so far with the experience.

Date of experience: September 16, 2020
Bark T. Bark Rep
over a year old

Hi there Terry,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good service!
September 16, 2020

Bark helped me to connect with tutors for my 8yr old. They wasted no time and I had a chance to speak to different tutoring places. Thank you

Date of experience: September 16, 2020
Bark T. Bark Rep
over a year old

Hi there Natasha,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
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Brilliant site
September 16, 2020

Came across this site whilst searching for home improvements online. Within a day 1A contracts contacted me to see if I was interested in a free no obligation quote. Sales guy came yesterday, lovely friendly manor, no hard pushy sales talk, gave us a really competitive price which we will defo take up. Definitely saves me a lot of time and effort contacting companies directly. Nice to have someone keen for new business. Great service

Date of experience: September 16, 2020
Bark T. Bark Rep
over a year old

Hi there Natalie,

Thanks for your review

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Fantastic work
September 16, 2020

PS Landscapes have done a first rate job. They were efficient, professional and friendly. The new fence is strong and just what we asked for. We are delighted and would definitely recommend them.

Date of experience: September 15, 2020
Bark T. Bark Rep
over a year old

Hi there Jan,

Thanks for your review

It's great to hear that we could help connect you with this Landscaping Firm.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Garden prune
September 16, 2020

The response from Bark was very quick and the two offers I received were positive. Could be recommended. Thank you for the service.

Date of experience: September 15, 2020
Bark T. Bark Rep
over a year old

Hi there Isobel,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Quick and effective!
September 16, 2020

Ad placed, contact with tradesman within - 15 mins, meeting for quote arranged and job agreed within 5 days! Excellent contact service and would use again.

Date of experience: September 15, 2020
Bark T. Bark Rep
over a year old

Hi there Melanie,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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360 Clean-LTD
September 15, 2020

Excellent job done by the team from 360 clean-Ltd.
The carpet looks great, the oven looks great. Arrived on time, and just cracked on withe their work, excellent, highly recommended.

Date of experience: September 14, 2020
Bark T. Bark Rep
over a year old

Hi there Geoff,

Thanks for your review

It's great to hear that we could help connect you with this carpet cleaning company.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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List of service providers
September 18, 2020

Hi, the initial return of suppliers were all incorrect to my needs i. E. in another province and not the service I've requested. Later that day someone contacted me and will be providing me with a quote soon. Thanks Bark.

Date of experience: September 14, 2020
Bark T. Bark Rep
over a year old

Hi there Haadi,

Thanks for your review

It's great to hear that we could help you with your search.

Please note that our system will suggest professionals based on the locality they have listed that they are happy to service.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Lisa W.
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EXCELLENT SERVICE
September 15, 2020

I was contacted quickly by a company and ended up being given a discount when I made my booking. Very satisfied customer!

Date of experience: September 14, 2020
Bark T. Bark Rep
over a year old

Hi there Lisa,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Awesome
September 13, 2020

Got two responces very quickly, one came round same day, good price, nice people, gave them the work. Thankyou Bark as would not have found them without you.
Would attach pic but seems to big?

Date of experience: September 13, 2020
Bark T. Bark Rep
over a year old

Hi there Sue,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
2 reviews
0 helpful votes
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Driveway cleaning
September 13, 2020

Found Bark by chance and registered my job needed, very easy. Have only had one response so far from a contractor, but he was very polite, friendly, and has arranged to come this week to look at work. So far, would use bark again.

Date of experience: September 13, 2020
Bark T. Bark Rep
over a year old

Hi there Julie,

Thanks for your review

It's great to hear that we could help.

We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time.

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
Follow Glynn L.
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I did not know where to turn when I moved into my apartment. Bark gave me access to a number of skilled tradespeople for quotes.

Date of experience: September 12, 2020
Bark T. Bark Rep
over a year old

Hi there Glynn,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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Excellent work
September 13, 2020

Excellent quality of service. Straight to the point of the person required service in a blink of an eye.

Date of experience: September 12, 2020
Bark T. Bark Rep
over a year old

Hi there Lucky,

Thanks for your review

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
3 reviews
0 helpful votes
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An excellent tradesman
September 11, 2020

Needed gutters cleaned as they were causing downpours and broken in places. Tom from Clogged Gutters responded quickly to my ad, visited at a time suitable to me to give a reasonable quote, came on the agreed day and completed the work carefully and with respect to my property, which I really appreciated. I would highly recommend him as a tradesman.

Date of experience: September 11, 2020
Bark T. Bark Rep
over a year old

Hi there Samantha,

Thanks for you review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Debra contacted to me within an hour and organised a clean for the next day. She was very professional, hard working and did an excellent job. Would highly recommend Debra's cleaning services Helston area.

Date of experience: September 11, 2020
Bark T. Bark Rep
over a year old

Hi there Maggie,

Thanks for you review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
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No contact point
October 10, 2020

Jarvis through this bark site confirmed my Clenaing appointment and I mentioned many time my guests are coming at night so they can't cancel my appointment. Because Jarvis conformed, I have cancelled other services who offered me too. Jarvis confirmed then they didn't answered my messages or their phone switch off! All of Jarvis online website Facebook every number is unable to reach.the number they used to confirm me through message also after calling, all numbers are disconnected.its like I have talked with ghost. Now I did not book anyone and Jarvis team did not show up! This is absolutely unacceptable

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2020
Bark T. Bark Rep
over a year old

Hi C Jay,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Never used Bark before and found via google. Very easy to navigate and easy to use the site. A number of replies to my building wall request came in quickly. Very pleased with Lenny who visited the site for inspection and provided quote on the same day. Work now completed and to the highest of standards. Great service which I will use again and highly recommend Lenny and his colleague for their building skills. Exceptional.

Date of experience: September 10, 2020
Bark T. Bark Rep
over a year old

Hi there Rosemary,

Thanks for your review,

We're very glad to hear that you have found our platform so useful for your service needs.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Oven cleaners
September 12, 2020

Bark got me an excellent company to clean my oven very reasonable price and super efficient I had the job done in a few days bark were fab thanks very satisfied customer will definitely use bark again

Date of experience: September 10, 2020