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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
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Excellent service
September 30, 2020

It made extremely easy to find a professional. Instead of you having to go out find them they come find you. I got very quick profesional responses and now is difficult to make a decision about who to choose for the job:-)

Date of experience: September 29, 2020
Bark T. Bark Rep
over a year old

Hi there Maria,

Thanks for your review,

It's great to hear that we could help you with your search for a service provder.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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George Gibson carried out excellent work for me and I cannot rate him highly enough, work was professional and efficient and I shall be contacting him again for further work on this project

Date of experience: September 28, 2020
Bark T. Bark Rep
over a year old

Hi there Peter,

Thanks for your review,

It's great to hear that we could help connect you with George.

To leave him a review personally, just login to your Bark.com account and click on his profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Rather disappointing
The leads are sent and as a professional you want to help the customer with their enquiry. You then have to purchase credits and if you are lucky you may get one real customer

Date of experience: September 27, 2020
New Zealand
1 review
0 helpful votes
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Very good
September 27, 2020

Always kept me up to date with what I needed to do.
The time response was awesome, so I manage to get my booking sorted.

Date of experience: September 26, 2020
Bark T. Bark Rep
over a year old

Hi there Eric,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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No guarantee
October 26, 2020

I have been with Bark for 2 weeks and have used credits for leads. I have had more unresponsive leads than secure leads. How is it that we use credits to contact leads but if the leads dont respond for communication, we still have to pay for it. The leads I have responded to was via Phone call (no answer), Text (no response) and email (no response). Then seeing the account close and I was the only seller to contact them. Seems very dodgy and not legitimate. I do not trust Barks service and professionalism. Poor customer services with no managers available to talk to.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2020
Bark T. Bark Rep
over a year old

Hi there Jason,

We're sorry to hear that you feel this way and have not had success with us as yet.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Prompt response
September 27, 2020

I have been registered with Bark for sometime but never thought I would need their help in choosing a workman for any sort of job but it happened that I needed a roofer as I've been having a leaking roof. It became bad that I needed someone to come and have a look and to get quote from roofers. I decided to give Bark a try and to my amazement, as soon as I posted the job, I immediately started her response from roofers. I got different quotes which were closely similar to one another. With that, I have decided to go with one of them. Work will commence in about a week's time. I will keep Bark posted on completion of the work.

Date of experience: September 26, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with this roofing company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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I stumbled across this website whilst searching for a reputable gardening company. I found Barks' website easy to navigate, trades were Star rated, customer reviews available to read, posting a job was SO easy and all FREE. I'll definitely be using them from now on.

Date of experience: September 25, 2020
Bark T. Bark Rep
over a year old

Hi there Christine,

Thanks for your review,

It's great to hear that you have found our platform so useful for you.

Kind regards,

The Bark Team

Ireland
2 reviews
0 helpful votes
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Quality work
September 27, 2020

I got good estimates for all the work that I needed for my house. New alarm system to registered gas installers at competitive prices.

Date of experience: September 25, 2020
Bark T. Bark Rep
over a year old

Hi there Thomas,

Thanks for your review,

It's great to hear that we could help you with your search for service providers.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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These guys were absolutely fantastic, did a great job of clearing trees, bushes, weeds and took away all the rubbish found in the process including pallets, needles, rubble and even a BBQ!
Thanks to Bobby and his team.
Highly recommended!

Date of experience: September 25, 2020
Bark T. Bark Rep
over a year old

Hi there Nick,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Driveway
September 24, 2020

Si far I have had two people respond but only one has visited to give quote.
I am wanting to receive the written quote before deciding. I would have preferred to have more than one quote to enable me to decide before proceeding.

Date of experience: September 24, 2020
Bark T. Bark Rep
over a year old

Hi there Marilyn,

Thanks for your review,

It's great to hear that we could help connect you with these professionals.

We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time.

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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Great job
September 24, 2020

Everyone was blown away by is performance and humor, great job TJ. Will definitely hire again for a different function.

Date of experience: September 23, 2020
Bark T. Bark Rep
over a year old

Hi there Roger,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Finding a nutritionist
September 23, 2020

Within the hour I received two calls from two nutritionists - one of which was a specialist in the area I need. A brilliant result.

Date of experience: September 22, 2020
Bark T. Bark Rep
over a year old

Hi there Christina,

Thanks for your review,

It's great to hear that we could help connect you with these nutritionists so quickly.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Guttering
September 22, 2020

Exceptionally nice, when there was a little problem he came back and fixed it. Would recommend you and use you again if needed thank you

Date of experience: September 21, 2020
Bark T. Bark Rep
over a year old

Hi there Margaret,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

India
1 review
1 helpful vote
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I have really very bed experience with bark. I purchase almost 10 leads from. Most of the leads are fake. As a lead provider portals they offer same lead to more then one person and there is no much difference between freelancing website and bark.
They give the surity to refund the credits but after so many time drop email to support and inform him about lead situation and ask to back the credit but nothing happened.

Lead portals does not work like bark if yoi are charging high money to provide leads you cannot offer same lead to another person

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2020
Bark T. Bark Rep
over a year old

Hi there Gaurav,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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Stay away from working with Daniel of Morden grass.We advanced him R5500 on a job of R8000.He absconded with materials bought with our hard earned money. His condition for coming back to complete the job and lay the grass,(he had only prepared the area), is to pay him the remaining R2500! So we advance him 100 percent before completion of the job so he can abscond with 100 percent of our money.He has zero integrity and business ethics.We have laid a charge of theft at the Diep river police station.Do not work with Daniel.He talks too much and does not want the customer to have an opinion.Hr first pretended to have forgotten that his job summary, which he drew up included buying of cobbles.We had shown him the colour and he brought a wrong colour (probably the cheapest). When it was pointed out to him.He promised to rectify the error.We went to fetch our daughter from a play date and Daniel had absconded with all the materials including the grass which he had bought with our hard earned money. His condition of coming back is for us to advance and trust him with a further R2500.In other words we must pay Daniel in full for a job not done! He is clearly a law into himself.Do not do business with Daniel.He is bad news. I have the proof of payment as I did it by EFT. When he was phoned by a police sergeant he had no option but to admit that he was paid. Then he promised to come and finish the job. When we got home, Daniel sent a message that his condition of coming back was us paying him the balance! Fat chance of us doing that.We have told him numerous times, we do. Pay him on completion of the job as it is stated on his job invoice. That is normal business practice.We advanced him R5500 to buy materials needed to execute the job. R2500 would be paid on completion. That is what any vendor would expect to do business, except Daniel of Morden grass!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2020
Bark T. Bark Rep
over a year old

Hi Pamela,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

We do not claim to vet any professionals who use our site and we are not affiliated with the companies. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

South Africa
1 review
2 helpful votes
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Thank you Bark for putting me in touch with the wonderful Norman and his lovely wife from Fork and Nice. I contacted them with just one weeks notice and was blown away by the professional service they provided as well as the most delicious menu they laid on for my moms 80th birthday.
We highly recommend them for a very professional service.
Anthia Dixon and family

Date of experience: September 20, 2020
Bark T. Bark Rep
over a year old

Hi there Anthia,

Thanks for your review,

It's great to hear that we could help connect you with Norman.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Andre was great
September 22, 2020

This fella was a very genuine, acommodating person. Let him take your pictures and get to know him :)

Date of experience: September 19, 2020
Bark T. Bark Rep
over a year old

Hi there Jeremiah,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Connecticut
1 review
0 helpful votes
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Experienced Photographer
September 19, 2020

Our photographer Tiffany Hu was great! She was extremely nice, affordable, punctual and creative. The photos we received were edited really nice, excellent quality, a variety of poses and an abundance.

Date of experience: September 19, 2020
Bark T. Bark Rep
over a year old

Hi there Latoya,

Thanks for your review,

It's great to hear that we could help connect you with this photographer.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Scaffold
September 19, 2020

Quick response from one contact. Placed an order to have two chimneys scaffolded. Would use this system again.

Date of experience: September 19, 2020
Bark T. Bark Rep
over a year old

Hi there Andrew,

Thanks for your review,

It's great to hear that we could help connect you with these scaffolding profesionals.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Landscaping
September 19, 2020

Received five enquires regarding six trees I needed to have taken down within 30 minutes.
Selected three to quote for the job, All quotes received within 24 hours.
Would recommend Bark to anyone

Date of experience: September 18, 2020
Bark T. Bark Rep
over a year old

Hi there Nick,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team