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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Germany
1 review
4 helpful votes
Follow Wilma D.
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Bark is a Scam I spent over $500 Dollars on Bark.com. I purchased the leads it was 121 customers only Three respond. The Customer on The site are not real customers. I've called and text no answer. BOYCOTT BARK, I will leave review on YouTube.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2020
Bark T. Bark Rep
over a year old

Hi there Wilma,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Windy day. Broken fence.
October 12, 2020

Typed simple information into a very simple site. Within minutes I had 5 local companies offering me a quote. Picked a company for Warminster, Tree and Garden Care. The job was completed with a few days. Very pleased with Bark and very pleased with the standard and quality of work from Tree and Garden Care.

Date of experience: October 10, 2020
Bark T. Bark Rep
over a year old

Hi there Ann,

Thanks for your review,

It's great to hear that we could help you with your search for a service provider.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Fence Installation
October 12, 2020

I have never used Bark before but I have to say for the job I was enquiring about luckily I had quite a positive experience Ive just read some of the reviews and I must admit if I had read these first I would not have used this site to find someone to put up a fence for me however I was lucky and I'm very happy with the job

Date of experience: October 10, 2020
Bark T. Bark Rep
over a year old

Hi there Valerie,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Excellent service
October 8, 2020

My oven was cleaned and restored as IF BRAND NEW! I am very grateful to Sullivan who did the job efficiently and apparently effortlessly using no toxic materials that usually accompany the cleaning of ovens.

Date of experience: October 8, 2020
Bark T. Bark Rep
over a year old

Hi there Victoria,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Australia
1 review
7 helpful votes
Follow Candice W.
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I would avoid using this platform as a professional. Customers may never reply and I have wasted a lot of money.
It's a huge privacy issue that people are looking for therapists at bark as they send out detailed personal issues to so many strangers and the therapists are not vetted for qualifications or registration. I fortunately purchased credits at half price, at full price I would be badly out of pocket by now.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2020
Bark T. Bark Rep
over a year old

Hi there Candice,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
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Beware
October 9, 2020

I purchaseď 66 leads and got 2 clients. They offered me elite pro for free to make up for it but the cost of contacting people went up. All in all expensive and disappointing.

Date of experience: October 8, 2020
Bark T. Bark Rep
over a year old

Hi there Karen,

We're sorry to hear that prices went up unexpectedly.

We don't have your account details here to answer your review fully, but we have recently adjusted some prices to be inline with the market as this had not been done since January due to the pandemic.

Prices will also vary due to the heat of the lead and the size of the job.

Should you like more information about our pricing please email us at [email protected].

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at [email protected].

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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I don't know
October 6, 2020

They explained step by step what their company do how they operate and location, manufacturers they buy from, time line for work to begin and finish also cost. Most important they ask your vision for your home.

Date of experience: October 5, 2020
Bark T. Bark Rep
over a year old

Hi there Benjamin,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Professional job
October 6, 2020

The company was very professional and efficient, he gave me expert advise and confidence with his assessment of my problems.

Date of experience: October 5, 2020
Bark T. Bark Rep
over a year old

Hi there John,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Australia
2 reviews
0 helpful votes
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I spoke with a counselor who seems to be on top of things has a great hand on things and I'm certain that the advise she gave me was unbias and very professional

Date of experience: October 5, 2020
Bark T. Bark Rep
over a year old

Hi there Reg,

Thanks for your review,

It's great to hear that we could help connect you with this counsellor.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
Follow Dianne M.
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Qiwee photographer
October 6, 2020

We have our photos from Michael on time, within the following week after the marriage. The photos are beautiful! Fully endorse his work and for the price he charges- well worth us finding and using Michael. Thank you Michael for a wonderful job!

Date of experience: October 4, 2020
Bark T. Bark Rep
over a year old

Hi there Dianne,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Tree cutting.
October 5, 2020

William and his dad cut down evergreen tree and levelled hedge...
Professional job... Arrived promptly... Took away cuttings leaving the garden as they found it... would recommend them.
Its refreshing to find someone who is straight talking and does what he says he will do... Good communication skills.

Date of experience: October 4, 2020
Bark T. Bark Rep
over a year old

Hi there Elizabeth,

Thanks for your review,

It's great to hear that we could help connect you with William.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Pointing
October 5, 2020

Bark were extremely quick at putting me in touch with a builder. The builder was quick at coming to give me an estimate. We are now waiting for the job in question to be completed. Which should be the 8th Oct?
Will let you know how we progress.

Date of experience: October 4, 2020
Bark T. Bark Rep
over a year old

Hi there Patricia,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Exceptional Service
October 2, 2020

Oven Genius Derek picked up off the Bark Website that I was looking to have my cooker cleaned. He phoned me within half an hour and we made an appointment. He arrived on time and did a superb job. Highly recommend. Previously phoned another 2 numbers one didn't rep! Y the other said was booked up till after xmas! Will definitely use again.

Date of experience: October 2, 2020
Bark T. Bark Rep
over a year old

Hi there Hilary,

Thanks for your review,

It's great to hear that we could help connect you with Derek.

If you would also like to leave this professional a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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JLM Roofing
October 2, 2020

Did an excellent job both removing roots and additionally restoring my brick driveway. Would definitely recommend them.

Date of experience: October 1, 2020
Bark T. Bark Rep
over a year old

Hi there Bryan,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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RIPPING PEOPLE OFF
October 31, 2020

They putting fake leads on just u to go and buy them they rubbish I almost spent almost 1k on them leads only got few answers from the customer. They rubbish they trick u in and than u left without nothing. Hopefully director will read this his job should be broken for doing this.

Date of experience: October 1, 2020
Ukraine
2 reviews
0 helpful votes
Follow Ruth B.
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First class company
October 2, 2020

I needed an electrician urgently and Bark sent me names of those who were suitable and had good reviews of their work. I hired one of these and was thrilled with him. I can rate Bark very highly.

Date of experience: October 1, 2020
Bark T. Bark Rep
over a year old

Hi there Ruth,

Thanks for your review,

It's great to hear that we could help connect you with this electrician.

Kind regards,

The Bark Team

Texas
1 review
2 helpful votes
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Great place
September 30, 2020

I love the man who answered and is training my dog very professional and love the way his dog reacted. I am very excited to get him back trained and ready for walks and exercise!

Date of experience: September 30, 2020
Bark T. Bark Rep
over a year old

Hi there Carol,

Thanks for your review,

It's great to hear that we could help connect you with this dog trainer.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
Follow J B.
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A good job started
September 30, 2020

Steve made a good start on my garden a few days after our first meeting. He is coming back next week to continue.

Date of experience: September 30, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with this gardener.

Kind regards,

The Bark Team

California
2 reviews
2 helpful votes
Follow Della R.
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My first problem was using my one free lead for a client that was supposed to be interested in using my service and found out they wasn't. The name and phone number were correct, but this client told me me over the phone, that he was NOT looking for the kind of service my company provides. I was completely embarrassed for disturbing the poor man, and tried to contact bark about the error and attempt to get credit for my now used free lead that wasn't a lead at all. The "*******@Bark" link to contact support didn't work unless I copy pasted the link to my email browser and sent a letter. I received a response back from Liam, assuring me I've been provided with another free response, but later when i logged in to my profile, I never received the credit. I read where they screen these leads but that's a load of crap. I sent another email on the same issue, and again received the same answer back. However, my profile still showed the lead was spent and no way of getting it back. The next issue I had was when I decided to just go ahead and purchase the starter package with their 20% off promotion and not only was the price significantly higher than what the rep quoted me over the phone a week prior, but it wouldn't take my form of payment. I tried both cards and got the same error to each of them. My bank was denying payment. I knew immediately this was wrong and contacted my bank anyway. My account showed no record of anyone attempting to process the cards for payment. I then tried calling Bark's phone number on the website, and wouldn't you know it... no one answered. I certainly can take a hint. It's shouldn't be this difficult to obtain clients, unless they are not what they say they say they are. I've decided to take my business someplace else.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2020
Bark T. Bark Rep
over a year old

Hi there Della,

We're sorry to hear that you had these issues, but we aren't sure why as this is not normally an issue which occurs with our site.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Jerry J.
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Prompt and well priced
September 30, 2020

So easy to do, even for me! I do not normally just the internet but on this occasion it proved very useful and speedy.
I would certainly recommend it to anyone.

Date of experience: September 29, 2020
Bark T. Bark Rep
over a year old

Hi there Jerry,

Thanks for your review,

It's great to hear that we could help you with your search.

Kind regards,

The Bark Team