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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Given empty promises
November 19, 2020

This company is selling empty dreams to people. They make promises that never really materials. All I want is my money back. Instead I'd rather market my business the traditional way by distributing pamphlets and advertise on local News papers. Perhaps if they want to be trusted by people they should charge per successful deal.

Date of experience: October 20, 2020
Bark T. Bark Rep
over a year old

Hi there Neo,

We are glad that we were able to resolve this issue for you.

We would appreciate it if you could reconsider the star rating you have left us as this issues has been resolved.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Job find
October 20, 2020

I needed a oven cleaned, someone contacted me within one hour and two days later the job was completed. By a very efficient company

Date of experience: October 20, 2020
Bark T. Bark Rep
over a year old

Hi there Pauline,

Thank you for your review,

We've glad to hear that we could connect you with this oven cleaning company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Garden
October 20, 2020

Iwould recommend this company and in particular Yeni who did a marvellous job. H. e even did jobs that I never asked him to

Date of experience: October 20, 2020
Bark T. Bark Rep
over a year old

Hi there Melvyn,

Thank you for your review,

We've glad to hear that we could connect you with this professional.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Pressure washing
October 20, 2020

Michael arrived next day and completed the job and no fuss. Good job and I recommend him. He left everything nice and clean and much admired by my friends and family.

Date of experience: October 19, 2020
Bark T. Bark Rep
over a year old

Hi there Anne,

Thank you for your review,

We've glad to hear that we could connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good response time
October 19, 2020

I advertised a small job of repairing leaking gutter at the front and back of my house. I got a call in the evening and he have the work done the early the following morning.

Date of experience: October 18, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thank you for your review,

We've glad to hear that we could connect you with this professional so quickly.

Kind regards,

The Bark Team

Australia
2 reviews
0 helpful votes
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Poor quality of leads
November 17, 2020

Paid $400 for 10 leads. One had already hired someone when I called, 4 never answered their phone or email, one wanted to chat about her life, 2 maybes but in no hurry and one hire for $80. So all up a pretty poor return. The leads are far too expensive for what they are.

Date of experience: October 17, 2020
Bark T. Bark Rep
over a year old

Hi there,

We are glad that we were able to resolve this issue for you.

We would appreciate it if you could reconsider the star rating you have left us as this issues has been resolved.

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
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Randomly got an enquiry from a customer named Johnny via Bark.com. Thought it weird as my daughter has listed her business only on Facebook. I replied and quoted the customer. Bark asked me to review my experience shortly after. I said it was too soon. They then sent me another 2 emails about their business. I replied by asking how they got our contact details and told them I didn't believe that Johnny was a legit person. They replied by saying they got the details about my daughter's business from my website. I replied letting them know that they just confirmed what I thought since my daughter's business is not advertised on my website and my website is not active. I told them I was now aware that they are dishonest in the way they conduct their business and are scamming business owners to buy in to their service. I am appalled! They replied with simply, "would you like us to delete your account?" I replied with, "I never set one up ever".

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2020
Bark T. Bark Rep
over a year old

Hi there Jacqui,

We did reach out to you to try and get to the bottom of this issue, however you did not respond to us.

Please email us at [email protected] and we would be happy to help you make the most of our platform.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Very polite will submit quotation within 24hrs. Site survey discussed project, time of start.and completion. Requested payment upfront before work starts.

Date of experience: October 16, 2020
Bark T. Bark Rep
over a year old

Hi there Peter,

Thank you for your review,

We've glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
2 helpful votes
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Not happy when I questioned bark about my leads why we have bot been accepted reply in email was we have deactivated accounts which means they stole 90 quid worth of leads which were already active and the remaining credits not happy at all I want full refund since this company has gone the wrong way totally about business delete all my profile delete my leads and steal my money this need be sorted or trading standards will get ear of it

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2020
Bark T. Bark Rep
over a year old

Hi there Scott,

We did reach out to you to try and help, however you did not respond to us.

Please email us at [email protected] and we would be happy to help you make the most of our platform.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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As a dog trainer advertiserz spent way too many bycks $$$ here, wasted money. My peers... get a good website that is you. Advertise on google. You will have the right prospects coming to you vs idiot low level shoppers who should not own dogs in the first place on bark. Get off thils place fellow dog helper pros!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2020
Bark T. Bark Rep
over a year old

Hi there Donni,

We did reach out to you to try and help, however you did not respond to us.

Please email us at [email protected] and we would be happy to help you make the most of our platform.

Kind regards,

The Bark Team

Nevada
1 review
0 helpful votes
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Great company
October 15, 2020

The girl they sent did a fantastic job. I will gladly have her back next month. In fact I have already scheduled an appointment for next month

Date of experience: October 15, 2020
Bark T. Bark Rep
over a year old

Hi there Linda,

Thank you for your review,

We've glad to hear that we could connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great job
October 15, 2020

Had my entire house cleaned after having a new bathroom and also work done in the kitchen. The house was a mess! But after an evenings cleaning for a very reasonable price the house is looking as good as it's ever done. Highly recommended.

Date of experience: October 14, 2020
Bark T. Bark Rep
over a year old

Hi there Andrew,

Thank you for your review,

We've glad to hear that we could connect you with this great cleaning company.

Kind regards,

The Bark Team

California
1 review
1 helpful vote
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MISLEADING Leads
November 13, 2020

Bark.com has MISLEADING leads. According to Taegan (Bark.com Support Team) a customer may have already chosen another business to work with, but the lead may still be active on their website. When I requested a credit for this, they stated that they cannot provide a credit because they "cannot return the credits for customers that decide to hire someone else". They suggested to " not wait a day or two before purchasing their details" even though I told them that I purchased the lead 32 minutes after it went up on their site. I understand if they find another business to work with a day or two after it was posted, but this was within an hour of being listed on their site. The lead should be closed, but it was kept up even though I sent them my complaint so other businesses could have also used up their credits to find out that this lead already found what they were looking for.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2020
Bark T. Bark Rep
over a year old

Hi there,

We did reach out to you to try and help, however you did not respond to us.

Please email us at [email protected] and we would be happy to help you make the most of our platform.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Pleased
October 14, 2020

I am very pleased with the work carried out on my oven will book Wendy Williams again thankyou so very much

Date of experience: October 14, 2020
Bark T. Bark Rep
over a year old

Hi there Margaret,

Thank you for your review,

We've glad to hear that we could connect you with this professional.

Kind regards,

The Bark Team

North Carolina
1 review
0 helpful votes
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Do not waste your money folks. Most of the leads from Bark are not true/ good leads. You pay for the leads and most times the customer doesn't answer, they send you to voicemail or if they do respond it's only with one sentence and then they don't respond anymore. Most times Bark will not refund you. I have referred this service to another company and the owner complained of the same issues and told me that he's wasted a lot of money paying to leads from this company. Additionally, their customer service is poor. The representatives are not pleasant or understanding. They will basically tell you that if the number works no refund. BEWARE!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2020
Bark T. Bark Rep
over a year old

Hi there Shaneen,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Two alternative companies were both in touch with us at very short notice and clearly had picked up immediately upon our enquiry. Both were very polite and helpful. A good experience.

Date of experience: October 12, 2020
Bark T. Bark Rep
over a year old

Hi there Alex,

Thanks for your review,

It's great to hear that we could help connect you with these companies.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Handling of my enquiry.
October 13, 2020

Excellent and prompt response from Bark, although I excepted another quote the response from two tradespeople was of good quality and very professional and friendly.

Date of experience: October 12, 2020
Bark T. Bark Rep
over a year old

Hi there Judith,

Thanks for your review,

It's great to hear that we could help you with your search.

Kind regards,

The Bark Team

California
1 review
0 helpful votes
Follow Nazanin M.
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I have been with Bark since 3 years ago
I paid a a andI did not give positive result, they were sending an email for several times to encourage you to pay again i refused to answer they said they will guarantee to receive a response from client but never happend
I LOST MY MONEY AGAIN THEY ARE LIERS

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2020
Bark T. Bark Rep
over a year old

Hi there Nazanin,

We're sorry to hear that you feel this way, but it seems there has been some confusion about our site.

We tried to reach out to you directly to solve this problem, however we received no response.

Please email us directly at [email protected] and we can help.

Kind regards,

The Bark Team

Georgia
2 reviews
0 helpful votes
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Seems reliable!
October 12, 2020

I didn't use any of the vendors but was impressed with the number of possible vendors i could choose from.

Date of experience: October 11, 2020
Bark T. Bark Rep
over a year old

Hi there Darlene,

Thanks for your review,

It's great to hear that we could help connect you with these vendors.

Kind regards,

The Bark Team

California
1 review
0 helpful votes
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Miguel and his cousin@ *******690 took excellentv care of my large yard today that is heavily landscaped with a veriety of mature trees and shrubbery. They pruned, weeded, trimmed edges, raked up hauled away heavy grange and cuttings. The yard is clean and looks great. They also tested and repaired the extensive irrigation system. I highly recommend Miguel for your yardwork.

Date of experience: October 10, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team