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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow S B.
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Do not waste your money! They automatically renew your credits even though I disabled the auto renew. Charged me £164 without prior permission. I call that FRAUD. Sending you loads of emails with what I believe are FALSE LEADS to entice you to reply. Then no response from any.! The ones that replied wanted free advise and crap furniture. NOT FOR PROFESSIONALS. Do NOT trust them. TOTAL SCAMMERS!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2020
Bark T. Bark Rep
over a year old

Hi there,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Oven Genius
October 29, 2020

Excellent job. Rang for appointment, arrived on time. Very pleasant manner and most effective job. Strongly recommend Dereck to clean your oven.

Date of experience: October 28, 2020
Bark T. Bark Rep
over a year old

Hi there Vaughan,

Thanks for your review,

It's great to hear that we could help connect you with Oven Genius.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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So far, So good
October 28, 2020

It was easy enough to look on the site and to request quotes. I found it a bit difficult to find out why I was not getting quotes for a few days and still don't know. The website gives times for response and none came anywhere near those. Once I was contacted things have progressed smoothly and some of the work has been done well. I have a plan for when the rest will be completed and only then will I make a final judgement..

Date of experience: October 27, 2020
Bark T. Bark Rep
over a year old

Hi there Diana,

Thanks for your review,

It's great to hear that we could help connect you with professionals who could help.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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Best of Joburg
October 28, 2020

I found your website whilst looking for a cleaning company and within minutes of filling in your online application with my requirements I received a number of replies along with quotations for the services I requested. I found your company and your contractor F and P Make it Clean to be very professional and I am very satisfied with the job which was completed to my satisfaction. I would highly recommend your company to my friends and associates.

Will definitely use you again.
Yolanda

Date of experience: October 27, 2020
Bark T. Bark Rep
over a year old

Hi there Yolanda,

Thanks for your review,

It's great to hear that we could help connect you with this cleaning company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Deep clean
October 27, 2020

I was very pleased with the 2 girls who cleaned my bungalow and they were very polite. Each room was cleaned very well.
As I said a very good job.

Date of experience: October 26, 2020
Bark T. Bark Rep
over a year old

Hi there Susan,

Thanks for your review,

It's great to hear that we could help connect you with this cleaning duo!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Plumbing job
October 26, 2020

Calvin was great, quick turnaround, great communication on both the job itself and scheduling, even called to let me know he was 15 mins away. Very happy with both repairs completed and price,

Date of experience: October 26, 2020
Bark T. Bark Rep
over a year old

Hi there Michelle,

Thanks for your review,

It's great to hear that we could help connect you with Calvin.

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
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Brilliant.
October 26, 2020

Kevin from Harbour City Tree Care responded promptly to my contact. He provided a professional service while advising me on what could be done to get the best result for my job. He understood that i needed to consider the quote and was patient with me. When I confirmed the job he was prompt in scheduling the work. I would recommend Kevin and his company Harbour City Tree Care as a good company to use for any gardening services required.

Date of experience: October 25, 2020
Bark T. Bark Rep
over a year old

Hi there Meera,

Thanks for your review,

It's great to hear that we could help connect you with Kevin.

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
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Poor service
November 25, 2020

Request quote supplied all the requested information. Batk supplied a trainer details in my area. Log a request 7 days later it is still unread. Fail big time.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2020
Bark T. Bark Rep
over a year old

Hi there Malcolm,

We're sorry to hear that you did not have success with your first advert placed.

We aim to get each request 2 - 5 responses, however unfortunately we can't always guarantee this many professionals will be available to help - especially during the current climate.

We did contact you directly to offer a solution but we received no response. Please email us directly at [email protected] should you like any help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Dangerous Tree
October 26, 2020

Very nice young man gave. A good quote and did the job straight away. There was no was no mess and everything was put back where it belongs.

Date of experience: October 25, 2020
Bark T. Bark Rep
over a year old

Hi there Christine,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Clear guttering
October 26, 2020

Arrived on time! Pleasant and did a good job! Cleared up afterwards so would highly recommend price was agreeable

Date of experience: October 25, 2020
Bark T. Bark Rep
over a year old

Hi there Lynda,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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The team were very professional, polite friendly and helpful.
They even took away branches that were taken off prior to them coming to take the tree away. Very reasonable cost excellent service and would recommend.

Date of experience: October 24, 2020
Bark T. Bark Rep
over a year old

Hi there Sally,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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David Price and his team arrived promptly and cleared safe area as my weeping willow was overhanging
Mine and several neighbours fences
They took an 6 hours to complete the work as the tree had not been pruned for 30 years.
The difference in the tree was clearly evident and my wife was delighted with the end result.
They were reasonably priced and well worth it. Now I will not have to do the tree again for another 5 years
They were extremely polite and friendly myself and my neighbours.
They used a shredder to take away the off cuts, and thoroughly cleaned up and left the area in a tidy condition.
Thoroughly recommend this company!"

Date of experience: October 24, 2020
Bark T. Bark Rep
over a year old

Hi there Colin,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Difficult report
October 25, 2020

Mixed feelings with our experience, 2 replies from Landscapers, one didnt turn up to give a quote and when we contacted them we were told 'oh an urgent job came up we will come tomorrow' - no thanks as they didnt let us know they werent coming so that gives you the impression of what they would be like on the actual job. Our second response has so far been good, but time will tell.

Date of experience: October 24, 2020
Bark T. Bark Rep
over a year old

Hi there Audrey,

Thanks for your review,

It's great to hear that we could help connect you with the right professional in the end.

Kind regards,

The Bark Team

Oregon
1 review
0 helpful votes
Follow Kam S.
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Please start asking for a description on your leads mandatorily. When you send leads with a description they are great. When they don't (which is usually) they are spam, scam, someone trying to sell you something, or a company mining for info

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2020
Bark T. Bark Rep
over a year old

Hi there Kam,

We're sorry to hear that you feel this way.

We tried to reach out to you directly to offer solutions to this situation however we received no response. All our leads are screened by an automated system and we return credits for any leads found to have incorrect information.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow ALAN B.
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Fencing
October 23, 2020

We had a quick response from JG Tree Surgery and very pleased with immediate quote, work started quickly as we needed to secure our garden from our new dog escaping.

Date of experience: October 23, 2020
Bark T. Bark Rep
over a year old

Hi there Alan,

Thanks for your review,

It's great to hear that we could help connect you with JG Tree Surgery.

Kind regards,

The Bark Team

GB
2 reviews
6 helpful votes
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I was given a selection wedding photographers and have booked my daughters photographer through this service.
Its a good way to find out who in your area provides services. It takes out the element of having to wade through loads of search engines! Very efficient service provided.

Date of experience: October 23, 2020
Bark T. Bark Rep
over a year old

Hi there Tracy,

Thanks for your review,

It's great to hear that we could help connect you with this range of photographers.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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After arriving here from the US, I had to go into quarantine so I hired Susan to walk my dog daily. Worried, he would not go to anyone after his 48 hours of travel, he ran to Susan with excitement.
Tug loves her!

Date of experience: October 23, 2020
Bark T. Bark Rep
over a year old

Hi there Shannon,

Thanks for your review,

It's great to hear that we could help connect you with Susan, and we hope you stay well and safe.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Immediate response
October 23, 2020

We very please we found this site as we were looking for a gardener and they found one that suited our needs.
Would highly recommend them.

Date of experience: October 23, 2020
Bark T. Bark Rep
over a year old

Hi there Ann,

Thanks for your review,

It's great to hear that we could help connect you with a gardener.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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The recommended company were very helpful and will visit as soon as we are ready for them other Directors have to be consolted

Date of experience: October 21, 2020
Bark T. Bark Rep
over a year old

Hi there Robert,

Thank you for your review,

We've glad to hear that we could help you with your search for a service provider.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Roof repairs
October 21, 2020

Brilliant experience. Builder rang me one day, visited the next, and agreed price to start in near future. Very good service.

Date of experience: October 21, 2020
Bark T. Bark Rep
over a year old

Hi there David,

Thank you for your review,

We've glad to hear that we could help you with your search for a builder.

Kind regards,

The Bark Team