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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Jon M.
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Terrible experience.
December 9, 2020

They tell you that they'll give you a refund if you don't close a deal but they don't tell you that it's not a monetary refund. Such a terrible experience with the customer support team.
Freelancers, stay away from this service.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
Bark T. Bark Rep
over a year old

Hi there Jon,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly, however we received no response.

We do not claim to offer monetary refunds for used credits. Our Get Hired Guarantee is the offer of all credits returned one more time for free is no work is converted.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Pennsylvania
1 review
0 helpful votes
Follow T G.
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I was looking for "local" web designers. Bark suddenly opened an account for me (I didn't want one), and offered a list of "local" designers. Two I selected, and both were supposed to be based in California.

They weren't, both were in Asia. I received a high pressure attack but two sales "professionals," who essentially demanded I take them on to redesign my website, and then employed a used car dealer attack: demanding four a huge amount of money, then cutting it down right away, then calling in a manager who offered a one-time further 50% cut.

Completely unprofessional, and I found through my website analytics where they were from. Pathetic.

If this is what Bark has for clients, or what they allow to use their site, sorry, I'm not impressed.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
Bark T. Bark Rep
over a year old

Hi there,

We're very sorry to hear about a poor experience you had with a professional you found on Bark. We tried to reach out to you directly however we received no response.

The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Quick and efficient
November 8, 2020

Hornbeam hedge needed taking down by 6' plus. Plus several buddleas. Taken down and all cleared away. Pleased by the efficiency.

Date of experience: November 8, 2020
Bark T. Bark Rep
over a year old

Hi there Bernie,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Very impressed
November 8, 2020

Professional, polite, punctual and personable! Very pleasant change as I'm disabled and a woman so an awful lot workmen add another £100 to their bill :( He fitted and mended a huge amount of things and if I hadn't got the right stuff he drove me to get them. Would highly recommend him without a second's thought.

Date of experience: November 7, 2020
Bark T. Bark Rep
over a year old

Hi there Emma

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Fense and gate
November 7, 2020

Quick done as wind damaged fencing well pleased with work carried out quick and efficient came 9b monday to give me quote i accepted work done today friday work done top notch also put a bolt on the gate what else can i say would recomend this firm

Date of experience: November 6, 2020
Bark T. Bark Rep
over a year old

Hi there Hillary,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Deluxe landscaping
November 7, 2020

Bark is excellent, easy to use and quick responses from tradesmen. Will Definitely use again. All responders to my ad were good.

Date of experience: November 6, 2020
Bark T. Bark Rep
over a year old

Hi there Niall,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Roof/chimney repair
November 7, 2020

Excellent service, did a 1st class job, worked non stop, stopped 2 worrying leaks. Would definitely recommend. Bark is a great way to hire tradesmen.

Date of experience: November 6, 2020
Bark T. Bark Rep
over a year old

Hi there Carmel,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Malaysia
1 review
0 helpful votes
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Fast response
November 5, 2020

Very fast response and 2 traders attended within 24hours. Both very polite and helpful but I had another option locally

Date of experience: November 5, 2020
Bark T. Bark Rep
over a year old

Hi there Anita,

Thanks for your review,

We're glad to hear that we could connect you with these professionals so quickly!

Kind regards,

The Bark Team

Maryland
1 review
5 helpful votes
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Cleaning service... Canceled on a Saturday last minute
Planned on monday... came on property without calling to give entrance... broke entrance cones. Left their trash. Sitting along driveway...
Called them. They ignored the call. All this was... Noticed at time they were too arrive... the planned arrival... Thro never called me.
Beware of this company... they are out looking to giving trouble. Checking out individuals properties!
Without you knowing...
Contacted police...

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2020
Bark T. Bark Rep
over a year old

Hi there,

We're sorry to hear that you have had this experience with this professional.

We are not directly affiliated with the company in question. As such we would advise leaving them a review directly.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Simona I.
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Job done
November 3, 2020

I was put in touch with a number of local traders straight away, had a quick response from a few, made a deal with the first who came on the same day, and am very pleased with the job and the price.

Date of experience: November 3, 2020
Bark T. Bark Rep
over a year old

Hi there Simona,

Thanks for your review,

We're glad to hear that we could help connect you with these professionals so quickly.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
Follow Misha S.
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Prompt and perfect
November 3, 2020

It was extremely convenient and easy to get through the tutor as the way Bark guided was awesome! I was looking for a music teacher for my child and it was a great experience

Date of experience: November 2, 2020
Bark T. Bark Rep
over a year old

Hi there Misha,

Thanks for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

New Zealand
1 review
1 helpful vote
Follow Amy W.
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Sounds good, but small business get ripped off, they guarantee business or more credits. They refuse to refund your money if no confirmed leads. This company is global and making millions by scamming off business with no returns.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
Bark T. Bark Rep
over a year old

Hi there,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Quick and helpful
November 3, 2020

Bark were able to connect me with a knowledgeable technician to save files from my dying laptop. Same day response and all sorted in less than 24 hours.

Date of experience: November 2, 2020
Bark T. Bark Rep
over a year old

Hi there Graham,

Thanks for your review,

We're glad to hear that we could help connect you with this professional so quickly.

Kind regards,

The Bark Team

New Jersey
1 review
0 helpful votes
Follow Jacob B.
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They don't verify the leads before asking you to pay for it. They will not refund credits if the phone number they provide rings, even if no one will ever answer.
Many of the leads don't answer al all. So you really gambling by using Bark.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2020
Bark T. Bark Rep
over a year old

Hi there Jacob,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Relaxing
November 2, 2020

So easy to get trade professionals in your area. They come recommended by Barch which puts your mind at rest. Very prompt response arrived at appointed time.

Date of experience: November 1, 2020
Bark T. Bark Rep
over a year old

Hi there Don,

Thank you for your review,

We're glad to hear that we have been able to help you with your search for a professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Quick and Efficient
November 2, 2020

Due to failing washers on our old bath taps we though it was time to have some modern quarter turn taps fitted. I placed the job on Bark and David Plumbing contacted me within a couple of hours. The plumber (Everton) called round later in the day to look at the job and came again the following morning to fit the new taps which he supplied based on what I had found on the internet. Speedy efficient service particularly for what was a relatively small job for them. The price was what I had anticipated based on previous plumbing call outs and was agreed in advance.

Date of experience: November 1, 2020
Bark T. Bark Rep
over a year old

Hi there Mervyn,

Thank you for your review,

We're glad to hear that we have been able to help you with your search for a professional.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Fantastic
November 1, 2020

Had no idea how to get it started and with in days had four great leads to get the wed site going, will definitely mention this to people looking to set up a web site

Date of experience: October 31, 2020
Bark T. Bark Rep
over a year old

Hi there Tim,

Thank you for your review,

We're glad to hear that we have been able to help you with your search for a professional.

Kind regards,

The Bark Team

RU
1 review
0 helpful votes
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Great
October 30, 2020

I needed some furniture delivering. It took me about 10 mins to sort it out with bark. Got my quotes sorted time day everything. Very pleased

Date of experience: October 30, 2020
Bark T. Bark Rep
over a year old

Hi there Peter,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Denzle M.
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When I registered for a need of roof repairs online with Bark, I received a response from an hirer within an hour. They arranged a visit a few hours later and agreed to carry out work the next day. I'm very impressed!

Date of experience: October 29, 2020
Bark T. Bark Rep
over a year old

Hi there Denzie,

Thanks for your review,

It's great to hear that we could help connect you with this professional so quickly.

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
Follow Richard H.
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Warning - Do not join Bark if you are in business, as they are complete rip off merchants - who generate false (and some real of course) Contacts using misleading information to benefit themselves. Waste of money.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2020
Bark T. Bark Rep
over a year old

Hi there Richard,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team