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Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.
We monitor reviews for authenticity
They tell you that they'll give you a refund if you don't close a deal but they don't tell you that it's not a monetary refund. Such a terrible experience with the customer support team.
Freelancers, stay away from this service.
I was looking for "local" web designers. Bark suddenly opened an account for me (I didn't want one), and offered a list of "local" designers. Two I selected, and both were supposed to be based in California.
They weren't, both were in Asia. I received a high pressure attack but two sales "professionals," who essentially demanded I take them on to redesign my website, and then employed a used car dealer attack: demanding four a huge amount of money, then cutting it down right away, then calling in a manager who offered a one-time further 50% cut.
Completely unprofessional, and I found through my website analytics where they were from. Pathetic.
If this is what Bark has for clients, or what they allow to use their site, sorry, I'm not impressed.
Hi there,
We're very sorry to hear about a poor experience you had with a professional you found on Bark. We tried to reach out to you directly however we received no response.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Hornbeam hedge needed taking down by 6' plus. Plus several buddleas. Taken down and all cleared away. Pleased by the efficiency.
Hi there Bernie,
Thanks for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Professional, polite, punctual and personable! Very pleasant change as I'm disabled and a woman so an awful lot workmen add another £100 to their bill :( He fitted and mended a huge amount of things and if I hadn't got the right stuff he drove me to get them. Would highly recommend him without a second's thought.
Hi there Emma
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Quick done as wind damaged fencing well pleased with work carried out quick and efficient came 9b monday to give me quote i accepted work done today friday work done top notch also put a bolt on the gate what else can i say would recomend this firm
Hi there Hillary,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Bark is excellent, easy to use and quick responses from tradesmen. Will Definitely use again. All responders to my ad were good.
Hi there Niall,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Excellent service, did a 1st class job, worked non stop, stopped 2 worrying leaks. Would definitely recommend. Bark is a great way to hire tradesmen.
Hi there Carmel,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Very fast response and 2 traders attended within 24hours. Both very polite and helpful but I had another option locally
Hi there Anita,
Thanks for your review,
We're glad to hear that we could connect you with these professionals so quickly!
Kind regards,
The Bark Team
Cleaning service... Canceled on a Saturday last minute
Planned on monday... came on property without calling to give entrance... broke entrance cones. Left their trash. Sitting along driveway...
Called them. They ignored the call. All this was... Noticed at time they were too arrive... the planned arrival... Thro never called me.
Beware of this company... they are out looking to giving trouble. Checking out individuals properties!
Without you knowing...
Contacted police...
Hi there,
We're sorry to hear that you have had this experience with this professional.
We are not directly affiliated with the company in question. As such we would advise leaving them a review directly.
Kind regards,
The Bark Team
I was put in touch with a number of local traders straight away, had a quick response from a few, made a deal with the first who came on the same day, and am very pleased with the job and the price.
Hi there Simona,
Thanks for your review,
We're glad to hear that we could help connect you with these professionals so quickly.
Kind regards,
The Bark Team
It was extremely convenient and easy to get through the tutor as the way Bark guided was awesome! I was looking for a music teacher for my child and it was a great experience
Hi there Misha,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Sounds good, but small business get ripped off, they guarantee business or more credits. They refuse to refund your money if no confirmed leads. This company is global and making millions by scamming off business with no returns.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team
Bark were able to connect me with a knowledgeable technician to save files from my dying laptop. Same day response and all sorted in less than 24 hours.
Hi there Graham,
Thanks for your review,
We're glad to hear that we could help connect you with this professional so quickly.
Kind regards,
The Bark Team
They don't verify the leads before asking you to pay for it. They will not refund credits if the phone number they provide rings, even if no one will ever answer.
Many of the leads don't answer al all. So you really gambling by using Bark.
Hi there Jacob,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team
So easy to get trade professionals in your area. They come recommended by Barch which puts your mind at rest. Very prompt response arrived at appointed time.
Hi there Don,
Thank you for your review,
We're glad to hear that we have been able to help you with your search for a professional.
Kind regards,
The Bark Team
Due to failing washers on our old bath taps we though it was time to have some modern quarter turn taps fitted. I placed the job on Bark and David Plumbing contacted me within a couple of hours. The plumber (Everton) called round later in the day to look at the job and came again the following morning to fit the new taps which he supplied based on what I had found on the internet. Speedy efficient service particularly for what was a relatively small job for them. The price was what I had anticipated based on previous plumbing call outs and was agreed in advance.
Hi there Mervyn,
Thank you for your review,
We're glad to hear that we have been able to help you with your search for a professional.
Kind regards,
The Bark Team
Had no idea how to get it started and with in days had four great leads to get the wed site going, will definitely mention this to people looking to set up a web site
Hi there Tim,
Thank you for your review,
We're glad to hear that we have been able to help you with your search for a professional.
Kind regards,
The Bark Team
I needed some furniture delivering. It took me about 10 mins to sort it out with bark. Got my quotes sorted time day everything. Very pleased
Hi there Peter,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
When I registered for a need of roof repairs online with Bark, I received a response from an hirer within an hour. They arranged a visit a few hours later and agreed to carry out work the next day. I'm very impressed!
Hi there Denzie,
Thanks for your review,
It's great to hear that we could help connect you with this professional so quickly.
Kind regards,
The Bark Team
Warning - Do not join Bark if you are in business, as they are complete rip off merchants - who generate false (and some real of course) Contacts using misleading information to benefit themselves. Waste of money.
Hi there Richard,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: No it is not, total scam. They take your money and send you fake leads.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.


Hi there Jon,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly, however we received no response.
We do not claim to offer monetary refunds for used credits. Our Get Hired Guarantee is the offer of all credits returned one more time for free is no work is converted.
If you would like to understand more about our platform and receive support, please email us directly at [email protected].
Kind regards,
The Bark Team