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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Scammers
May 22, 2021

Avoid this platform, worst platform ever used, 90% of customers dont answer calls, email or text, trying to call customers 5 times a day and no answer. Fake leads made by Bark team. I was the first to contact customer therefore how comes customer never respond. I asked bark to prove they are legit leads and all they said was "we assure you they are ot fake " but never prove that they were not fake. Don't waste your money, you'll be lucky to make what you spend. I answered 40 leads and only got 2 jobs, so 2 out of 40 which 35 never got to speak with them, so for me only 5 out of 40 where real leads. Try other platforms but never Bark. By the way, I run a cleaning company.

Date of experience: April 22, 2021
Bark T. Bark Rep
over a year old

Hi there Paul,

We're sorry to hear that you feel this way.

We contacted you about your issues, and now you have flagged these issues as "Resolved". We're very glad to see that we could help, and as such, we would appreciate it if you could update your review to reflect this.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Timothy G.
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We went to bark.com to find a roof cleaner.

The people that arrived did an okay job, followed by fixing a cracked tiled and beam that holds the tiles, roof then tried to scare me into paying 10k to fix my roof... as apparently there were loads more issues.

So I got my uncle around, he's a builder of 40 years, he confirmed that they had put their foot though the roof, they had caused an additional error by shifting the tiles further up so we now have roof leaks.

Bark have pretty much responded with: its nothing to do with us, we don't vet out providers and get stuffed.

I'm disappointed with the service, disappointed with the response from Bark and also shocked that they allow these types of vendors to be on their site. They have not offered to investigate or remove them from their site.

Its lucky I'm in a position to afford the work that has been done so far and I'm not an older person who would have been scared into paying 10k for a small amount of work... work that they caused.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2021
Bark T. Bark Rep
over a year old

Hi there Timothy,

We're sorry to hear that you had a negative experience with a professional found on our site.

We are a marketing platform that works similarly to a Yellow Pages, and as such do not vet professionals who advertise on our platform.

This being said, we do take any complaints seriously and do remove professionals who carry out poor work. We would advise taking your complaint further with your local authority.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Georgia
1 review
0 helpful votes
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Ripped
May 19, 2021

No you didn't reach out to me you got me to pay 168 for credit pack I didn't get hired at all, and when I asked for my credits back with the guarantee you guys give oh, the reply was oh you cursed yes I said damn I am pretty upset and your reply was, we're deleting your account and keeping your money, that's exactly what you did you kept my money you can over talk me you can think you're right, you can do whatever you want to do, I don't really care at this point you've already ripped me off for almost $200 contractors handyman, homeowners, everyone beware these people are not located in the United States, how can they help you if they are not located in the United States? You might not feel comfortable with a contractor around here, but you definitely definitely shouldn't feel comfortable with a company that is listed in the United Kingdom, how can I help how can I be of assistance? You can't you don't even call things the same things that we call them so how do you know that we're talking about the same thing? This place is a rip-off deal with them they're going to take your money

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Bark T. Bark Rep
over a year old

Hi there Mike,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

We tried to reach out to you directly via Sitejabber, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Encouraging conmen
May 16, 2021

This site does no checks on its tradesmen. Just passes your number on to any conmen who fancy your job... dont touch with a bargepole. Reported to police. And trading standards who said they received number of complaints about this site

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Bark T. Bark Rep
over a year old

Hi there Glen,

We're sorry to hear that you had a negative experience with a professional found on our site.

We are a marketing platform that works similarly to a Yellow Pages, and as such do not vet professionals who advertise on our platform.

This being said, we do take any complaints seriously and do remove professionals who carry out poor work. We would advise taking your complaint further with your local authority.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
2 reviews
0 helpful votes
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They close your post after a week, and refuse to alter it, nor do they tell you this when you post it. Hardly any of the companies ever get back to you, and most only want big jobs so wont take on any small jobs. Don't bother - just go on google, or find a handy man, or gardeners in your area.
The site isnt worth the hassle!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Bark T. Bark Rep
over a year old

Hi there,

We're sorry to hear that you did not receive many responses to your request.

We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time. We generally find that detailed requests achieve the most responses. As we are a lead generation platform we cannot update leads, but we can close requests should you wish to place a new one with more details.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Absolute rubbish leads, not even legit, cost a forturne. I asked to be removed after my second automatic top up which was expensive and I never gave them the right to take that money. I then quit the site noting its a total scam, asked for my money back for the second top up and they refused to refund me, that was a lot of money to lose. Do not get sucked in.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 14, 2021
Bark T. Bark Rep
over a year old

Hi there Tina,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
Follow Alex F.
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We were in search of someone to assist us with our SM Marketing for our new e-com brand to assist with content planning, brand awareness and all that goes with that.
After doing a Google Search we came across Bark.com. We placed a request, received our first email contacts within only a few minutes and were talking to prospective business partners within an hour or two.
This is the most simplest, fastest and easiest way to find your SM marketing expert by far.

Date of experience: April 14, 2021
Bark T. Bark Rep
over a year old

Hi there Alex,

Thanks for your review,

It's great to hear that you have found our platform simple and effective to use!

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
Follow Majid K.
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There is more satisfaction to pay for the lottery and win nothing instead of paying for their service. When you register and pay for their service, they set your account on auto payment as a default. Also, they say you give your credit back if you get no clients.
When you realize they charged you over and over again, they make you beg for your money, really begging them. I contacted my bank and told them the story, they put this company on their blacklist, but when they figured out I complained to the bank, they asked me to close my case at the bank and they will provide me with the full refund. I closed my case, but they made me beg them for more than one month, and because I closed my case, I had no other choice, and they said I should have known that the default is on auto payment, and I should have turned that off.
Also, they advertise they provide you credit back if you didn't get customers, but what they mean is their fake credit for contacting customers, not your money.
And, there is no explanation that credit back is one-time use, and they don't care if you didn't get any customer.
Trust me, any way to find a customer is better than this site.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2021
Bark T. Bark Rep
over a year old

Hi there Majid,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Ireland
1 review
1 helpful vote
Follow Galina L.
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I entered a request for conveyance solicitors and had 2 quotes in less than a day both with great prices. I will definitely use it again! Thank you for such a hassle-free experience.

Date of experience: April 11, 2021
Bark T. Bark Rep
over a year old

Hi there Galina,

Thank you for your review,

It's great to hear that we could help you with your search for a service provider.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Paving Contractor.
April 11, 2021

My very first time using Bark.
Very good experience. Picked a company to do my job.
Wonderful experience.

Date of experience: April 11, 2021
Bark T. Bark Rep
over a year old

Hi there Margaret,

Thank you for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Bark gave me 5 qualified traders for me to consider for the roof & gutter work that I described and two of them responded within 24 hour. The first one checked all aspects before giving me good advice and an acceptable quote. After assurance that all the work would be done in the time frame that suited me and there would not be any additional charges I accepted the quote.

Date of experience: April 10, 2021
Bark T. Bark Rep
over a year old

Hi there Bernard,

Thank you for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

New Jersey
1 review
1 helpful vote
Follow M L.
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Garbage, and scammers
They scammed me
They stole money from me
Charged my card with no permission
They give you lots of small text to agree then they keep on charging your card with no permission
They give you fake deals as well
Att Bark if you need more info about this after yow didn't resolve my issue by email now it is your turn reach out to me at https://prnt.sc/11avyj7

Date of experience: April 8, 2021
Bark T. Bark Rep
over a year old

Hi there,

We reached out to you to help resolve your issues, and it seems that these have now been resolved.

As such, we would appreciate it if you could update your review to reflect this.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great job
April 7, 2021

Job was done very professionally and in less time was very pleased with the work and was reasonable price's

Date of experience: April 7, 2021
Bark T. Bark Rep
over a year old

Hi there Faryal,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Alabama
2 reviews
0 helpful votes
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Happy dog an owner
April 6, 2021

Not only do they have stuff for my dog thay helped me with dog walking service an cleaning service to if you don't buy at least give there web site a look I think you will be happy you did

Date of experience: April 5, 2021
Bark T. Bark Rep
over a year old

Hi there Melissa,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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Great business
April 6, 2021

Great service! Great people! I will definitely be using them again! I will refer to all my family and friends

Date of experience: April 5, 2021
Bark T. Bark Rep
over a year old

Hi there Tamara,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Excellent work and services, It was a pleasure to do business with Mr. Roland he try to sort out the problem what is causing the fault etc. Thank you

Date of experience: March 29, 2021
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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New garden fencing.
March 28, 2021

Bark.com rapidly provided me with contact details of five professionals who were interested in my garden fencing requirement. I have agreed with one contractor for work to commence tomorrow - 29 March. Very impressed!

Date of experience: March 28, 2021
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could help connect you with this contractor so quickly.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Excellent
March 28, 2021

Had a great experience with bark.com. Photographers contacted me very quickly and were very prompt at replying and were very helpful with the information they provided

Date of experience: March 27, 2021
Bark T. Bark Rep
over a year old

Hi there Alex,

Thanks for your review,

It's great to hear that we could help connect you with these photographers.

Kind regards,

The Bark Team

Washington
1 review
0 helpful votes
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This is a clear, clean, elegant and very direct tool for bringing talent of many kinds to the enterprises that need it -- and feel frustrated by the process of seeking that talent via generic employment sites. Bravo.

Date of experience: March 26, 2021
Bark T. Bark Rep
over a year old

Hi there Susi,

Thank you for your review,

It's great to hear that you have found our platform so useful for your needs.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
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Poor customer service
April 23, 2021

Tried bark for over a year many leads totally unresponsive they gave me a month's free trial of bark elite which was useless they then took £23 94 from my account without letting me know when the month was up and would not refund these people only wan your money they would not even remove my card details without filling in a form Join at your own risk but you will regret it

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2021
Bark T. Bark Rep
over a year old

Hi there Thomas,

We're sorry to hear that you feel this way and the issues you have had.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team