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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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They are liars
December 8, 2021

The sent me a fake email stating someone wanted to use my business the person I contacted them was German did not know who I was I am deeply disappointed in their services please be aware as they are getting people's information and selling it on...

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Bark T. Bark Rep
over a year old

Hi there Karla,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Insulation One
November 7, 2021

David, from Insulation One gave us a great price and responded within minutes of the job being posted. The work was done professionally and David cleaned up afterwards.
He was also very polite and personable.
I would recommend Insulation One to anyone wanting loft insulation, without hesitation!

Date of experience: November 5, 2021
Bark T. Bark Rep
over a year old

Hi there Tony
Thanks for your review.
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team

GB
1 review
0 helpful votes
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Cutting of my garden
November 1, 2021

Quick response to my queries and answering my text and emails I am very satisfied with my experience

Date of experience: October 30, 2021
Bark T. Bark Rep
over a year old

Hi there Susan,

Thanks for your email,

It's great to hear that we could help connect you with professionals quickly.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Very efficient and very good. Did everything that was asked of them, sent photos of work done. No hesitation in recommending them.

Date of experience: October 28, 2021
Bark T. Bark Rep
over a year old

Hi there Marie,

Thanks for your email,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great website
October 28, 2021

Great website and easy to use, I used the website to find a dog trainer and I found one less then an hour after joining the site!

Date of experience: October 27, 2021
Bark T. Bark Rep
over a year old

Hi there Sophie,

Thanks for your email,

It's great to hear that we could help connect you with this dog trainer so quickly!

Kind regards,

The Bark Team

California
1 review
0 helpful votes
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FRA ASBESTOS — Great company Joe was amazing from start to finish. He was more like a friend and couldn't do enough to make sure all was safe. Great price quoted wasn't cheapest but got best vibes from him. Fast, friendly and efficient. Thank you Joe

Date of experience: October 27, 2021
Bark T. Bark Rep
over a year old

Hi there Brendan,

Thanks for your email,

It's great to hear that we could help connect you with this company!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Do not use this dishonest nasty company
November 25, 2021

I have already put in a review about bark.com detailing how dishonest bark.com is. My review has been read over 4.75k times.
Bark have continued to allow Ian Hammond Kitchens Ltd to advertise on their website. I sent emails to the CEO of Bark.com Andrew Michael. He did not have the decency to respond to my three emails to him.
Ian Hammond Kitchens Ltd advertises on Bark.com with fake 5 star reviews. This man is a con man. He does not pay tax, as he demands to be paid cash in hand or by bankers draft. His workmanship is of the lowest standard that you could come across (see my previous review of Bark.com). Bark.com continue to allow Ian Hammond Kitchens Ltd to advertise on their website.

+21
Date of experience: October 26, 2021
Bark T. Bark Rep
over a year old

Hi Anthony,

We're glad to see that this issue has now been resolved.

As such, we would appreciate it if you could update the review you have left us.

Kind regards,

The Bark Team

Pakistan
1 review
6 helpful votes
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Scam and Useless
November 25, 2021

It's a scam platform. That is what I believe. I had used 4-5 credits and contacted the people who are in need of a service. But no benefit at all. To me it looks like they are using their own team to post jobs and then talk to us for a few days and then say sorry we hired someone else. All the 5 customers tells me the same thing which is quite strange, even someone on Fiverr or Freelancer would not do that to me as I am very good at converting clients frequently. Too expensive and useless I would say. Save your money guys don't put it here.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Bark T. Bark Rep
over a year old

Hi Suleyman,

We're sorry to hear that you have not had success with us as yet, but we refute the claims that you have made against our business.

We tried to reach out to you directly to provide support, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Brilliant 5*'s.!
October 21, 2021

The response time from when I contacted online was outstanding, was only a few minutes & I had a phone call. Brilliant service, super friendly.! Would definitely recommend.! Thank you.!

Date of experience: October 20, 2021
Bark T. Bark Rep
over a year old

Hi there Jenna,

Thanks for your email,

It's great to hear that we could help connect you with service providers so quickly!

Kind regards,

The Bark Team

California
1 review
0 helpful votes
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Djs
October 20, 2021

It responds very quickly and professionally. Very kind all Djs and all their pages are very helpful.

Date of experience: October 19, 2021
Bark T. Bark Rep
over a year old

Hi there Patricia,

Thanks for your email,

It's great to hear that we could help connect you with the right DJ for your event.

Kind regards,

The Bark Team

California
2 reviews
1 helpful vote
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Most leads go nowhere
November 14, 2021

I've called many leads on this site which are only a few days old and where no one lese has contacted them. Thedo not respond to emails or phone calls. It's clear that they are not serious customers. Just paid another $200 for zero results.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2021
Bark T. Bark Rep
over a year old

Hi Stephen,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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1 out of 10 leads are legit. Don't waste your money. Even the verified numbers are fakes. I will call verified numbers as soon as the lead comes in.(I am talking minutes after)
There is always no answer and even the text messages go unanswered. Border line scam stealing hard working entrepreneurs money and then selling you the lead at a premium... Do yourself a favour and invest in your own marketing tactics to acquire legit leads... I am pretty sure they have an automated AI submitting fake leads between the actual few real ones... This company needs to be investigated ASAP...

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2021
Bark T. Bark Rep
over a year old

Hi there Mike,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Georgia
1 review
1 helpful vote
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First off, we didn't sell anything from any Bark lead. Don't be fooled a lot of people will be calling the lead you get before you even see it in your in-box. The primary problem I have is that we purchased many leads, and after a test time decided its not for us and asked to get a refund on our remaining points. They flat out said NO and we will keep your money. They are all about being your partner until you say you want to leave the service. I have never treated a customer like that and will tell everyone I meet from now on to Run Away from Bark.com its a waste of time and money

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2021
Bark T. Bark Rep
over a year old

Hi there Robert,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Canada
1 review
1 helpful vote
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False Advertising
October 14, 2021

They advertised that they would refill the purchased credits until at least one job was secured through their platform. They then only refilled the credits once and said you have to pay beyond this. Totally feel played. Absolutely Garbage platform that couldn't provide a single real booking.
Highly advise not to waste your money.

Date of experience: October 13, 2021
Bark T. Bark Rep
over a year old

Hi Masoud,

We're sorry to hear that you did not have success on our platform, however we do not make the claims that you have accused us of.

Our starter packs come with a Get Hired Guarantee, which is the return of all credits again one more time for free if no leads are converted the first time around. This information is on our website before and after the purchase of the pack.

We achieve an average conversion rate of 1 in 5 for each professional across over 2000 professions and 8 countries, and as such we are confident that we can help support businesses such as yours.

We're sorry that you have not had success and we would be happy to help you achieve conversion on the platform - please email us at [email protected] for support.

Kind regards,

The Bark Team

India
1 review
0 helpful votes
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Removal of a piano
September 16, 2021

I was contacted by a helpful company within an hour of contacting Bark - excellent service. Thank you.

Date of experience: September 16, 2021
Bark T. Bark Rep
over a year old

Hi there Clair,

Thanks for your review.

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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I never got hired using these guys and I politely asked for a refund for my unused credits because my business was forced to close during COVID-19. Their response was 'no, we don't offer refunds on credits" and when I told her my business was forced to close due to COVID-19 I was told there is zero help they can offer me and they sent an article on 'How to get hired" that was undoubtedly sent to me as a canned response.

These guys send dubious leads at best and then if you're shut down due to COVID-19, there's no actual human decency over there to make an exception to their refund policy for a once in a lifetime pandemic.

Stay far, far away.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Bark T. Bark Rep
over a year old

Hi there Cole,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Virginia
1 review
0 helpful votes
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Bark s a waste of time.

Any lead that I responded to was not legitimate. Bark does not qualify the leads and worse, you have to fight to get your credit back when you contact a lead by phone or mail, and no one calls or emails you back. Don't waste your money on this service.

Most of the leads I have received are Fake leads; period. I just received an email from 'Immie"... and her response was following up with a bogus lead for 7 more days and see if they answer you... really?... "we don't return credits on this basis" - extremely unprofessional organization that would hire someone who has this mentality of not helping a paying customer.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2021
Bark T. Bark Rep
over a year old

Hi there Sam,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Australia
1 review
5 helpful votes
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Bark is just useless. Both for sellers and Buyers. They just take your money and only give you poor quality leads. Their customer support team is unpleasant and very rude. Strictly avoid bark. They hung up on me multiple times when I requested a refund as their website says guaranteed hire. Strictly avoid if you wanna save money..

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Bark T. Bark Rep
over a year old

Hi there Chai,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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Logo
October 12, 2021

I liked Barks. You do good work guys. Very easy and good people to work with. They are available anytime l called them to ask questions and they designed a bunch of logos and gave me time to choose the ones l liked. They are professional. Thumbs up and keep up with your good work. Chris l like the work you do with your team. I love your coordination. Keep up.

Date of experience: September 12, 2021
Bark T. Bark Rep
over a year old

Hi Rose,

We're glad to hear that we could help connect you with this logo designer.

As you seem to have had a positive experience using the platform we would appreciate it if you could update the star rating you have left us.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Hedges
September 11, 2021

Looked on Bark fir a company and had emails straight away. Great way of putting you in touch with professionals

Date of experience: September 10, 2021
Bark T. Bark Rep
over a year old

Hi there Carol,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team