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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
2 reviews
0 helpful votes
Follow Rifat A.
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Domestic cleaning
January 18, 2022

I was looking for my house cleaning and found very good service from Monica. She was brilliant and worked amazing.

Date of experience: January 17, 2022
Bark T. Bark Rep
over a year old

Hi Rifat,

Thanks for your review.

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

California
1 review
0 helpful votes
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Not the top for a ROI
February 16, 2022

I would like to write a positive review, I don't necessarily like writing negative reviews about any particular company. However, what I've learned about lead companies is that their leads are never really qualified and you tend to waste a lot of time, effort, communication and most importantly money and resources.

This company does offer a first-time return on leads that are ultimately not qualified. However, that is the extent of their guarantee and with that being said, I've worked on and off with this company for over 3 years using two different accounts and have have had no success. I do better using Google analytics and Google ad services over this method of client lead cultivation. So if you're new, I would advise you to hire a marketing person or lead generation person to plan out your best approach. That way you can manage your return on your investment.

Date of experience: January 16, 2022
Bark T. Bark Rep
over a year old

H Daniel,

Thank you for your feedback.

We're sorry to hear that you haven't had any conversion as yet.

We do qualify our leads as best we can bearing in mind that we are a public platform and not a commission-based business. For your reference, we spend over a million pounds a month on Google Ad Words as well as other sites to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in Paddington, London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.

We also have an average 1 in 5 conversion rate across the board, and believe we can help you achieve this, Please contact us at [email protected] for support.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Rosana M.
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Perfetct cleaning job
January 16, 2022

My oven extractor and cooker were left spotless.
Very happy with the service.
They came on time.
The appointment was made very quick

Date of experience: January 16, 2022
Bark T. Bark Rep
over a year old

Hi Rosana,

Thanks for your review.

It's great to hear that we could help connect you with this cleaning firm.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Response to enquiry
January 13, 2022

Gave immediate response to my enquiry, although I have not acted upon their information, they provided what I asked for. Good service.

Date of experience: January 12, 2022
Bark T. Bark Rep
over a year old

Hi Jason,

Thanks for your review.

It's great to hear that we could help connect you with professionals quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Natasha G.
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Excellent service, took all the stress and time out of looking for local services. Could t be happier and found a quote which suits my budget.

Date of experience: January 10, 2022
Bark T. Bark Rep
over a year old

Hi Natasha,

Thanks for your review.

It's great to hear that we could help connect you with the right professional for the job!

Kind regards,

The Bark Team

Italy
1 review
0 helpful votes
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Fast response
January 10, 2022

Fast response and very knowledgeable and helpful. Bark also contacted me to ensure I had been contacted and was satisfied with the responses I received.

Date of experience: January 9, 2022
Bark T. Bark Rep
over a year old

Hi Diane,

Thanks for your review.

It's great to hear that we could help connect you with the right professional for the job!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Waste of money
January 22, 2022

Waste of money. Spent almost £500 to buy credits and leads and many did not answer, many didn't want a quote, many were just getting an idea of how much it would cost them, out of all £500 spend on leads I secured only one job with profit of £400. Total loss of money.

I don't think they instruct people that are looking for professionals, that the professionals will pay to get the lead and they should not post if they don't definitely need someone.

The 'credits' are there to make you lose track of how much you have spent.

Another con: there is no 'delete card details' option. You simply cannot delete your card from there.

Another con: there is no option to cancel, dezactivate or delete the account. I have searched a lot. I have emailed them and waiting for a response.

Do not use the website or app or whatever. I cannot believe I am working so hard to earn money and secure a normal living, and then there are people like them, earning £500 for nothing. Absolutely doing nothing. There is no customer service.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Bark T. Bark Rep
over a year old

Hi Ionut,

We're sorry to hear of these issues, but we strongly refute the claims that you have made against our company.

We tried to reach out to you directly to provide support, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
Follow Henry l.
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As a website designer, I was invited into Bark.com and hope get a job from your website.
But I tried to make some leads, I don't think all customer are real customers from bark.com.
1. If I made a lead, not any response from customers. Even after some days, the response status are still pending. (Customer not any response at all)
2. I ever call some customers, but they don't know bark.com at all. Some customers told me they had hired someone already.

So i think bark.com published some fake leads. Don't waste your time and money on it.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Bark T. Bark Rep
over a year old

Hi Henry,

We're sorry to hear of these issues.

We tried to reach out to you directly to provide support, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

Colombia
1 review
0 helpful votes
Follow kristina f.
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Zero responses. Leads come from obscure places. There is no way to verify those people. Their get hired guarantee is also a scam. They don't refund the money, only the credits, which then being reused prove useless.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 8, 2021
Bark T. Bark Rep
over a year old

Hi Kristina,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

We tried to reach out to you directly, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Just what I needed
December 5, 2021

Having waited for several weeks to reduce 3 trees with TPO's I found the bark website, filled in the requests & waited for the phone to ring. With in minutes I had received several follow up calls, and with in 1 hour a tree surgeon arrived to look at the work. I recognised the company & we agreed a price. To my astonishment 3 1/2hours later the job was done to a very high standard. It doesn't get better than this.

Date of experience: December 4, 2021
Bark T. Bark Rep
over a year old

Hi there Simon,

Thanks for your review.

We're glad to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Virginia
1 review
0 helpful votes
Follow Russell P.
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11 most sophisticated scams you should watch out for... bark.com is number 3.

I tried and i hate it... i called *******323 asked for money back but no luck i was encouraged to spend all the leftover $70 out of $100 after i told her that its not working for me.

PLEASE SPEND YOUR $100 ON FACEBOOK OR YOUTUBE OR EVEN TIKTOK AND YOU WILL HAVE 100 TIMES BETTER RESULT THEN THIS TRASH.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2021
Bark T. Bark Rep
over a year old

Hi Russell,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

We tried to reach out to you directly, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

India
1 review
0 helpful votes
Follow Charles O.
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I like the website because they are quick and fast to respond to your request. Though I didn't eventually use the service but I appreciate the fact that they follow up on your extusing them. Highly recommended.

Date of experience: November 28, 2021
Bark T. Bark Rep
over a year old

Hi there Charles,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
Follow Alli W.
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Awesome!
November 26, 2021

Using Bark is so easy and I was matched with a lovely business consultant super quickly. Fantastic result. I'm very grateful.

Date of experience: November 25, 2021
Bark T. Bark Rep
over a year old

Hi there Alli,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Andy S.
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Tradespeople avoid
November 26, 2021

Tradespeople AVOID
Tradespeople AVOID, flowered up scam! Spend your money elsewhere. Joined them a couple months ago as an additional lead source. Without any warning or any information this week they closed my account and refuse to refund unused credits saying they had a serious complaint. When asked what the complaint was, they said they couldn't tell me. I've only quoted 5-6 people from them since joining who I got on well with and bought 2-3 other customer details who never ever responded so am convinced they setup fake profiles to make extra money. We are a professional company and take a complaint very seriously. The fact they don't explain why and just steal your money is shocking. Stay well clear and spend your budget elsewhere.

Date of experience: November 24, 2021
Bark T. Bark Rep
over a year old

Hi Andy,

We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.

All of our leads are screened and we have a Credit Return Policy in place to support any professionals who have had an issue with a lead containing incorrect information.

We only ban professionals who breach our Terms of Service either by being abusive to our staff or carrying out a poor standard of work for customers. Once these terms have been breached, we cannot reactivate the account.

The Bark Team

GB
1 review
0 helpful votes
Follow STEPHEN A.
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Quick and efficient
November 24, 2021

Mark of M Ockendon and Sons were quick, efficient, polite, good, spot on time, for the removal of a tree and also removing and subsequently replacing a gate which needed to be moved for the delivery of a hot tub.

Date of experience: November 23, 2021
Bark T. Bark Rep
over a year old

Hi there Stephen,

Thanks for your review.

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Jannet M.
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I needed scaffolding at very short notice to repair my flue on the second floor of a four storey house. I tried locally but they were unable to meet my time frame. Approved Scaffolding were able to meet my requirements, they were very competitive, in fact they were 50 per cent cheaper than local companies. They were professional from start to finish and I am happy to recommend them.

Date of experience: November 22, 2021
Bark T. Bark Rep
over a year old

Hi there Jannet,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good experience
November 23, 2021

I found a lovely lady to look after my cockapoo for a few days. She looked after her really well and i could enjoy my holiday knowi ng she was in good hands.

Date of experience: November 21, 2021
Bark T. Bark Rep
over a year old

Hi there Betty,

Thanks for your review.

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Rhode Island
1 review
0 helpful votes
Follow Patrick P.
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The leads are over saturated, the customer service insults you (and doesn't provide a solution). On top of that their "get hired guarantee" is a scam. It's just a money grab to get you to dump thousands into their credits.

They have the system set up so they take your money and run. When you request support they keep sending templated answers.

On the phone they're rude as anything.

SAVE YOUR MONEY & TIME! LOOK ELSEWHERE!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Bark T. Bark Rep
over a year old

Hi Patrick,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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Scared by bark
December 18, 2021

I'm disgusted and feel very voiated they just took 3,999 from account in one hour. They state sending emails are free. But they are not DO NOT USE THEM

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2021
Bark T. Bark Rep
over a year old

Hi Michelle,

We're sorry to hear of this issue.

We tried to reach out to you directly, however we received no response.

If you need support with your account, please contact us directly at [email protected].

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
Follow Salvatore C.
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The leads you get are 90% garbage. They either don't respond or they want to pay you less than what you spent on purchasing the lead. Quality control is a major issue here as anyone can post a request for service, you purchase that service and waste money as they will either never respond.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2021
Bark T. Bark Rep
over a year old

Hi there Salvatore,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team