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BannerBuzz USA Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Easy to use web site and ordering. Recieved product two days ahead of scheduled delivery. Will do business with you again.
Flags went over very well at office party. Would order again.
Price for larger flag seemed a bit much however smaller size flag seemed reasonable. Thus the 3 star rating so far. Have not received item yet so To Be Continued.
Very easy to design and easy to checkout. Nice software.
W are happy with the flags we received that are exactly what we ordered
The order process was quick and efficient. The product is inferior……
Efficient & effective!
Great first experience! Can't wait to utilize your all again.
Don't use this website for necessities. Medium quality items with inaccurate delivery times. Anything else for a professional event is better and more reliable.
Did not receive one of the packages - Fedex marked as delivered and signed by an unknown person and BannerBuzz is not willing to help. "Case Closed on our side" is what they said.
Printing is good, but customer service takes days to answer (violating their own 48h policy) and in the end we lost around $300 on undelivered products. Paid even priority shipping and this is the type of support I get.
Hi David, we sincerely apologize that our service does not meet your expectations. Upon checking the order details, we have shipped out all the product and it has been delivered to your location. The product which you are looking for has been delivered on 25th of October and FedEx tracking shows delivered to "Receptionist/Front Desk". Kindly recheck once at your location. Furthermore, as per the last conversation, we can see that our team has provided the best possible resolution on the same. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received products.
Even with a little snafu with the proof, this product got here on time and was absolutely perfect. AND 1/2 of what I would have spent somewhere else. Highly recommend.
Easy to use the design feature; great quality; super service.
Had a great experience the last time I used you. Hoping for the same result!
When looking at a print online it looked centered but the words were shifted to one side, this should have been shown or when you called me, you should have used common sense to say something, obviously, It looks better centered. Please tell any customers when you see this. Other than that grate product, I put it outside for 2 weeks now and in the sun and thru a storm, it held up great. So cheers to that.
Your page loads very slow every time I click on anything, very laggy, also no search for a category of style, like country or farm,
So far so good, easy to make my custom design banner. Hope it turns out as advertised.
It was a pleasure working with your company. Every aspect of my order was handled carefully even though the job was small. It was big to me. We are really happy with the window cling. In particular, Adhi was so helpful! Thanks for the excellent customer service.
Easy to use website with great options. Easy to design the stickers I wanted
Quick and easy ordering. I was very satisfied with the flag we got. I can't wait to fly it at our camp!
Very easy to order and ask for online help if necessary
Very smooth ordering and delivery process. Hassle-free site and prompt service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gjon, we are sorry for the inconvenience caused to you. However, as we can see that you have selected the proof request option in your orders and considering the shipping method, our team has sent you the proof within few hours of the order placement. However, there was a delay in response and approve the artwork. Our team has also taken the follow up on the same, unfortunately unable to connect with you. Furthermore, the delivery date will always depend upon the artwork approval and the same is mentioned on the website. If you face any issue, please feel free to contact our customer support team via call or chat. For now, the current order is in production, you will be notified with the tracking details once the product will be shipped out from our side.