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BannerBuzz UK Reviews Summary

BannerBuzz UK has a rating of 3.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 8th among Banners sites.

service
250
quality
584
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3,686 reviews

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GB
1 review
0 helpful votes
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Westcott
May 27, 2025

Good service at a good price. Prompt delivery. Just what we wanted

Date of experience: May 17, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Rosemary! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Had an important football tournament and purchased a flag - paid for urgent delivery and was given a delivery date for the day before the tournament - order stated you will have the flag on this date. Raised my concerns with banner buzz and was told to wait for the flag to arrive. I said I had been following the tracking and it was in an Indian airport for days without moving and that there was no way in which it would make the promised delivery date - I was then advised to refuse the delivery when it arrived and send it back! The flag never arrived on the promised date, in fact, it arrived 4 days later due to a UK bank holiday. Very unsatisfied with both the delivery and the customer service particularly having spent extra for urgent delivery.

Date of experience: May 16, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hi James, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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Excellent product, great service. Would definitely use again and recommend to others.

Date of experience: May 16, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Marc! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great all round
May 24, 2025

Great quality fabric, great quality print, friendly communication with the design staff.

Date of experience: May 14, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Joanna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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The experience was excellent from start to finish. Job done with minimum of stress. Very good indeed.

Date of experience: May 14, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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No Flag
May 23, 2025

I cant provide feedback on the product as I still don't have it. It was ordered in time to take away on a college trip but it never arrived on time. We are now back from the week long trip and we still don't have our flag.

Date of experience: May 13, 2025
Veeni M. BannerBuzz UK Rep
10 months ago

Hey Ken! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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Excellent
May 23, 2025

Easy to order, fast delivery, great quality. Very happy. Turned out just as I had hoped.

Date of experience: May 13, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
1 helpful vote
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Did not know these were printed and shipped from India. Item was stuck in New Delhi due to "malfunction" - got DHL messages saying delivery date delayed by a day, and then each day the date moved by a day again.
Will order from a UK local supplier in the future - if I can work out which ones are UK based and which are pretending to be.

Date of experience: May 12, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Ismayeel! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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RTR Trip signs
May 22, 2025
Updated review

As they are magnetic, we can use them on many vehicles on other trips

Date of experience: May 12, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Keith! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Always quick and easy
May 4, 2025
Previous review

Always quick and easy

Date of experience: April 24, 2025
GB
1 review
0 helpful votes
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Great company
May 22, 2025

Great to deal with, quick and easy process. The final product was of a good standard

Date of experience: May 12, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Martine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Tryign to resolve an order
May 22, 2025

I am having real issues trying to place an order which our accounts team has sent payment for. I've repeatedly sent transaction information and the artwork in the hope a member of the BannerBuzz team can process the order for me, but for over a month this hasn't happened. When calling the call centre for assistance I have been repeatedly told my phone line is cutting out, despite the phone system being clear for every other company I speak to. I receive emails saying to email sales team and this has repeatedly not worked. I would like a single salesperson to pick up this enquiry to ensure it's completed - Bannerbuzz has the money for the order but seem unable to make a connection between accounts and sales to see the order needs to be produced! My telephone number is: ******* ******* Ext. 1681 Email: *******@theoceangroup.co.uk I have most recently emailed this morning and I am awaiting reply.

Date of experience: May 12, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hi Jim, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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True to their word
May 22, 2025

As usual Bannerbuzz are true to their word and I received a great product with great service in good time. Happy to continue using Bannerbuz and recommend.

Date of experience: May 12, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Quick, easy and hassle free
May 21, 2025

Easy to order and the feedback regarding artwork was excellent. Simple, easy and hassle free and no hidden charges

Date of experience: May 11, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Mo! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Recommended
May 21, 2025

Painless process, good communication, prompt delivery and excellent product

Date of experience: May 11, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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As a first time user I found the online process straight forward and was able upload my design. Unfortunately I mucked up on the maths and was quickly informed the format size I'd chosen wasn't right and also the resolution wasn't great either. They did however tell me that they'd rectify this and within a couple of days sent a revised version for approval before printing. I was really pleased with the final outcome … recommend Banner Buzz for great service and quality product.

Date of experience: May 9, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Zoe! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Brilliant
May 19, 2025

Great company, well recommended. Helped in every way and did not charge any extra.
Thank you, well pleased customer.
Regards
Peter

Date of experience: May 9, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Brilliant price
May 17, 2025

Brilliant price and excellent quality. Quick turnaround and very happy with our banner

Date of experience: May 7, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Anna! Thank you for your kind words! We’re thrilled to hear that you were happy with the brilliant price, excellent quality, and quick turnaround of your banner. It’s always our goal to deliver value and satisfaction, and we’re so glad we hit the mark for you. We look forward to helping with your next project!

GB
1 review
0 helpful votes
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Good quality quick dispatch
May 15, 2025

Good quality banner, looking forward to using it for advertising school events. Prompt communication and easy ordering process.

Date of experience: May 5, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Charlotte! Thank you for your kind words! We're delighted to hear that you're happy with the quality of the banner and that the ordering process and communication met your expectations. We’re honored to support your school events and look forward to assisting you again in the future. If you need anything else, please don’t hesitate to reach out.

GB
1 review
0 helpful votes
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Easy to order
May 15, 2025

Easy to use website, good choice of colours, well printed, packaged and delivered on time. Would recommend.

Date of experience: May 5, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Caroline! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Absolutely delighted with our purchase!
May 12, 2025
Updated review

Excellent pop up horizontal banner. We chose the middle size 2000x1000.
Great graphics, bright colours. The order process was verified at every stage. We were listened to and got exactly what we wanted. A first class service, great price and delivery was quick too. Our 3rd order with Bannerbuzz UK I highly recommend this company. Polite staff, great customer service.

Date of experience: April 30, 2025
Veeni M. BannerBuzz UK Rep
11 months ago

Hey Sandra! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Help was on hand and easy...
April 24, 2025
Previous review

Help was on hand and easy... great service. I have used Bannerbuzz before and completely delighted with their products.

Date of experience: April 14, 2025