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BannerBuzz Canada

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.


bannerbuzz.ca
Founded in 2009
Toronto, ON, Canada
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BannerBuzz Canada Reviews Summary

The company has established a strong reputation for delivering high-quality products and reliable service, with many customers expressing satisfaction with the design process and the final results. Positive feedback highlights the professionalism of the staff, ease of use of design tools, and prompt delivery. However, some customers have raised concerns about service delays, particularly regarding shipping timelines and issues with replacements, which occasionally lead to frustration. Overall, while the company excels in product quality and customer support, there are areas for improvement in logistics and responsiveness to customer issues.

This summary is generated by AI, based on text from customer reviews

service
110
value
49
shipping
49
quality
311
This company responds to reviews on average within 0 days

Instant Feedback

3,962 reviews

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Canada
1 review
0 helpful votes
Follow Doris E.
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Good product, fair experience
September 1, 2024
Updated review

Online store seemed easy enough to use. Many challenges trying to log back in to confirm and track the order, resetting the password. Product arrived as expected. Phone support was helpful but too many digital challenges compared with online shopping with other vendors.

Date of experience: August 22, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hello Doris, thank you for your feedback. We’re pleased to hear that you’re happy with the product and service. However, we apologize for the inconvenience you experienced during the post order process. While we strive to make the process simple and easy to follow, we understand there’s always room for improvement. Your feedback is important to us, and we’ve shared it with the relevant team to help enhance the customer experience.


Pick, click, and pay
August 17, 2024
Previous review

Pick, click, and pay. Straight forward experience.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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Great product and great price
August 31, 2024
Updated review

The designers touched up my artwork to improve the quality. The products were manufactured quickly and shipped promptly. The shipping had to travel a long distance, and expected arrival date was lengthy, but they arrived several days ahead of schedule. Estimated shipping time was inaccurate. Products looks great and seems durable.

Date of experience: August 21, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


It would not accept my design file type, even though...
August 16, 2024
Previous review

It would not accept my design file type, even though the instructions say it would.

Date of experience: August 6, 2024
Canada
1 review
0 helpful votes
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Dont be Pickie on the color cause its not gonna be right.
August 25, 2024
Updated review

Even if the Guy work hard to match the right color woth me in the phone and send me 3-4 suggestions It is not easy to approve when all you can see is à jpeg. Every screen shows différent variation of tones. So i am not happy With the color. Way top dark. But for the price. What can you expect!

Date of experience: August 14, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hi Eleonore! Thank you for sharing your feedback. We sincerely apologize for any inconvenience that has been caused to you. We understand that your previous light blue order didn't meet your expectations, so we took extra care to provide four proofs in a darker shade this time, including the final PMS-approved proof that was printed. We acknowledge that there can be a difference between what you see on a screen and the actual printed product. Your feedback is valuable to us, and we'll definitely consider it to improve our process. Please feel free to reach out in case of any other concerns or queries.


The color was absolutly not right
August 8, 2024
Previous review

The color was absolutly not right

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
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Excellent! The quality was as expected, it was delivered on time! Happy overall

Date of experience: August 2, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Melissa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Second order with BannerBuzz..
August 6, 2024

Second order with BannerBuzz. So far has been a good experience, materials are good quality and they had good communication with some design issues that we had sorted out

Date of experience: July 27, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Custom logo table covers
July 26, 2024

Fantastic Crisp bright print!
Super happy with these table covers!
I will order again!

Date of experience: July 15, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Brittany! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

French Guiana
1 review
0 helpful votes
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Transaction went well.
July 24, 2024

Website is easy to use and prices seem reasonable for the size. Got products quickly but was charged an extra $12 by Fedex for duties.

Date of experience: July 14, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Chris! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Canada
1 review
0 helpful votes
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Excellent experience
July 21, 2024
Updated review

Process was simple and easy. Website was very straight forward.

Date of experience: July 11, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Traycee! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Happy to receive an immediate text response
July 5, 2024
Previous review

Happy to receive an immediate text response.

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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Final product turned out perfect
July 19, 2024
Updated review

My original design was Sadi to be poor quality but banner buzz did up great it for me. I still found the site somewhat confusing at times.
There could be better instructions on how to go through the different steps approving the final product. I used the chat option and was able to get all the answers I was looking for.
In the end we are very happy with the quality of the product.

Date of experience: July 9, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Josh! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. We will surely consider your feedback in regard to the website to make the customer experience better. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Waiting to see the final product, But there could be...
July 1, 2024
Previous review

Waiting to see the final product, But there could be some more options to edit an uploaded picture.

Date of experience: June 21, 2024
Canada
1 review
0 helpful votes
Follow George J.
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Sign/table skirt order
June 28, 2024
Updated review

When ordering the table runner, it would be nice to see the layout first. I hope that the logo is placed correctly.
All items were received and were nice quality, exactly how I expected them.

Date of experience: June 18, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey George! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


When ordering the table runner, it would be nice to...
June 12, 2024
Previous review

When ordering the table runner, it would be nice to see the layout first. I hope that the logo is placed correctly.

Date of experience: June 2, 2024
Spain
5 reviews
0 helpful votes
Follow Adrian C.
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I bought here lots of stuff to celebrate birthday of my lovely son! I ordered here table covers, table top displays and my task was to create everything using only ONE design.
Actually there were no difficulties whatsoever. Maybe... the delivery was a bit late, but I ordered everything beforehand, so the gig wasn't ruined because of the delay.
I am thankful to this shop and I recommend everyone to buy their stuff since it's a cool and unique way to celebrate smth important for ya.

Date of experience: June 7, 2024
Canada
1 review
0 helpful votes
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Well worth the money,
June 16, 2024

Easy process with ordering, and the finished product looked exactly like my design. Quality also seems very good but we'll see how long the flag lasts before tearing, so far so good!

Date of experience: June 6, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Mitchell! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Enseignes M.
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Post banners
June 13, 2024
Updated review

Top notch customer service customer was very satisfied with the results cheers to banner buzz

Date of experience: June 3, 2024

Top notch service
July 26, 2023
Previous review

Top notch service

Date of experience: July 26, 2023
Canada
1 review
0 helpful votes
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Always got what I order
June 1, 2024
Updated review

Awesome service; looking prints. Very happy customer. I definitely will shop on this site again

Date of experience: May 22, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Tanya! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Perfect
March 21, 2023
Previous review

Exactly what I wanted. Colors are vibrant. Thank you

Date of experience: March 21, 2023
Canada
2 reviews
0 helpful votes
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Fast and beautiful
May 31, 2024
Updated review

I always love the quality and finished product. My clients love posing in front of our Step and Repeats.

Date of experience: May 21, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Jacqueline! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I tried calling the 800 number and it did not work
May 30, 2022
Previous review

I tried calling the 800 number and it did not work

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Excellent
May 29, 2024

Excellent and easy. Ordered a vinyl poster Turned out great! Very happy with quality print and price 100% would recommend. Already placed another order!

Date of experience: May 18, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Great Product
May 27, 2024

Easy Online ordering, product was better than expected, delivered on time.

Will use this company again.

Date of experience: May 17, 2024
Canada
1 review
0 helpful votes
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Very helpful
May 25, 2024

The chat person helped me a lot with the order and making sure everything working fine.

Date of experience: May 15, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Vogue, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
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Bannerbuzz is Amazing
May 23, 2024

Always love working with BannerBuzz, prices are good, service is fast, and they're always willing to go the extra mile to make your graphics work

Date of experience: May 13, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Doris! We're thrilled to hear that you're happy with our service! As a token of our appreciation, please use the coupon code EVENT25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev07

Canada
1 review
0 helpful votes
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Repeat customer
May 14, 2024

Ive ordered before, great quality great customer service

Date of experience: May 4, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Ron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!