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Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.
BannerBuzz Canada Reviews Summary
The company has established a strong reputation for delivering high-quality products and reliable service, with many customers expressing satisfaction with the design process and the final results. Positive feedback highlights the professionalism of the staff, ease of use of design tools, and prompt delivery. However, some customers have raised concerns about service delays, particularly regarding shipping timelines and issues with replacements, which occasionally lead to frustration. Overall, while the company excels in product quality and customer support, there are areas for improvement in logistics and responsiveness to customer issues.
This summary is generated by AI, based on text from customer reviews
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So far went realy well can wait to see proof and the actual order. UPDATE. Order received and it's perfect
I've ordered several items from BannerBuzz and am happy with the service, quality, speed and pricing every time. It's easy and they always deliver. Thank you!
Hey Stephanie! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with the quick & responsive service that I received when placing my order. I needed the table cloth asap & the customer service rep assured it would arrive on time. This is my second order from Banner Buzz & I would highly recommend!
Hey Tori! Thank you for your kind feedback! We’re thrilled to hear that our quick and responsive service met your expectations, and that your tablecloth arrived on time. We truly appreciate your continued trust in us, and we're happy to have earned your recommendation. We look forward to serving you again in the future!
All looked good except one little spot where the banner had cracked
Hello! Thank you for your recent order and for taking the time to share your feedback. We’re pleased to hear that the ordering process was simple and effective for you! However, we are sorry to hear about the cracked spot on your banner. We strive to ensure the highest quality and would like to address this issue promptly. To assist you further, please raise a ticket from your account so we can investigate the issue and further assist you on this. We truly appreciate your business.
I bought my decals and A Frame graphic from bannerbuzz.
While the front frosted lettering isn't great (or maybe for what I had intended to use it for,), everything else was perfect!
Hey Shermin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Submitted my artwork for a brown table cloth and got purple. Taking forever for someone to take care of our issue - I think they're hoping I'll go away.
I have yet to receive my order and have been waiting longer than acceptable
Hi Aaron! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
If BannerBuzz allowed me to simply re-order previous purchases, that would make my life a lot easier. I had a business card that BB had printed earlier this year that went well, but when I had to change my phone number on the card and had to resubmit new templates, I kept getting messages that the quality was not good enough to print. I was sending full size EPS, PDF, and TIFF files, good enough to print far larger than business cards, and still they kept telling me the quality was not good enough. In the end, they changed the font from what I originally had, easily seen when comparing my old and new cards.
Here are my suggestions for better customer service:
1. Allow re-ordering. If something as simple as changing a phone number is needed, offer to make this change and submit the proofs still for confirmation.
2. If there is a quality issue, you need to provide more detail. It's not enough to say "Quality is insufficient" but instead, say exactly what the issue is. If you have to recreate fonts, please also mention that and offer solutions if you need a different file format.
3. Your upload feature does not provide a visual representation, so if I upload a TIF file or other high quality format, I see nothing for the template image. Please find a way to fix this so clients can see that the orientation is correct.
Hi Raj, thank you for your feedback! We’re glad your previous order went well but regret the challenges with the reorder process. Reordering is available for up to six months, and we understand how simplifying updates like phone number changes could help. We’ve checked your recent order with our team and can confirm it was processed as per the provided file. Adjustments are sometimes needed if files aren’t fully compatible with printing requirements, and we’ll work on improving communication about such changes. We also recognize the need for detailed file quality feedback and a visual preview during uploads and will explore improvements. Your suggestions are valuable, and we’ll use them to enhance our services.
I checked one of the backdrops (Ecoglo) and it looks great.
We haven't opened the box of the KINESIK backdrop yet, we are going to do it on a show we have this week.
Hey Cid! Thank you for sharing your experience! We're delighted to hear that the backdrop looks great and hope it enhances your event. We’re excited for you to unveil and are confident it will meet your expectations. If you have any questions or need assistance during or after your event, please don’t hesitate to contact us.
As always i received my item on time and i was very pleased with the quality
Hey Ted! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Marie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Terry! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, and quick delivery. I like it. I do not like having to do this writing though. Boo.
Hey Jeff! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Had a great experience. Ease of designing the shirts to getting them earlier than expected. An all around good experience.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
So far all is well. Fast and easy to use. I look forward to seeing the "proof" to know that my logo is in the correct place. Received my order. Very happy with it. Logo looks great and in the correct place.
Hey Douglas! Thank you for your review! We’re glad to hear that your experience so far has been fast and easy. Since your order is already in production, we won’t be able to send a proof at this stage, but rest assured, we’re ensuring your logo is placed as standard. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Quotes were sent as requested and questions were answered promptly. It was easy to place an order and to upload a design/graphic.The design team had to modify our graphic but the end result was awesome. Delivery was delayed but order still arrived two days ahead of the scheduled date.
Hey Lac! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The banner is perfect! Even though I uploaded a low resolution image, they were able to fix it up and print the banner fantastically!
Hey Dave! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great service, awesome quality, quick delivery, always. I always use Banner Buzz for all my purchases!
Hey Fancy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Got exactly what was ordered two days ahead of schedule. I'm impressed!
Thank you Julia for your feedback! We're glad to hear you were able to complete your order. We understand that sometimes the process can be a bit complex, and we’re always working to make improvements. If you have any questions or need further assistance, feel free to reach out to us. We appreciate your patience and look forward to serving you again!
This was quite straightforward. I ordered, verified that the proof was what I wanted, made an adjustment and signed off. Then waited and received the item. It was just a bit unclear as to the paper that the poster is printed on from this website, but when I got the product, I was very happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Teresa! Thank you for sharing your thoughts! We're glad to hear that your experience has been going well so far. We're just as excited to show you the proof and ensure everything is perfect for your order. If you have any questions or need further assistance as we move forward, please feel free to reach out. We look forward to completing your order to your satisfaction!