Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BannerBuzz Canada

BannerBuzz Canada

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.


bannerbuzz.ca
Founded in 2009
Toronto, ON, Canada
How would you rate BannerBuzz Canada?
grey stargrey stargrey stargrey stargrey star

BannerBuzz Canada Reviews Summary

The company has established a strong reputation for delivering high-quality products and reliable service, with many customers expressing satisfaction with the design process and the final results. Positive feedback highlights the professionalism of the staff, ease of use of design tools, and prompt delivery. However, some customers have raised concerns about service delays, particularly regarding shipping timelines and issues with replacements, which occasionally lead to frustration. Overall, while the company excels in product quality and customer support, there are areas for improvement in logistics and responsiveness to customer issues.

This summary is generated by AI, based on text from customer reviews

service
110
value
49
shipping
49
quality
311
This company responds to reviews on average within 0 days

Instant Feedback

3,962 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Tammy F.
Unfollow Tammy F.
Share Review
Report Review

A++
February 23, 2025

AAA++++ awesome product fast shipping will purchase again

Date of experience: February 13, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Tammy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Bruno Z.
Unfollow Bruno Z.
Share Review
Report Review

Très difficiles d'avoir des exemples de montage des 2 projets. Le second un bacldru, 8X10 qui comportait 2 logos a été monté exactement le contraire de ma demande avec une présentation vraiment affreuse. J,ai dû annuler cette seconde bannère dont j'ai pourtant besoin. J'ai passé la commande ailleurs.
D'ailleurs je n'ai pas été remboursé pour cette commande. I want my money back.

Date of experience: January 30, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hi Bruno! Thank you for the feedback. We’re truly sorry for the challenges you faced in communicating your requests and for the issues with your order. Please know that we take your feedback seriously and will review our processes to improve clarity and execution. We can confirm that your refund has been processed, and the transaction ID for your reference is pi_3QkoMVJJlTKYDTeN1sR8euPY. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Your feedback is valuable, and we appreciate the opportunity to improve.

Canada
1 review
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Share Review
Report Review

Fantastic and very well priced
February 16, 2025

Amazing website provides easy self created designs of all kinds. Quick delivery and good quality.

Date of experience: February 6, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Ron, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Valerie X.
Unfollow Valerie X.
Share Review
Report Review

Good Round Business card
February 13, 2025

I am very satisfied with the product. The quality is great, the colors are true and the delivery time is very fast!

Date of experience: February 3, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Valerie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Peter R.
Unfollow Peter R.
Share Review
Report Review

Exceptionally great service
February 10, 2025

From the very beginning of my dealings with the banner company it was apparent the they were a very professional company. The amount of help and advise given was unbelievable. I would not hesitate to recommend this company to anyone asking.
Thanks again the project turned out out fabulous.

Date of experience: February 22, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Peter, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Ann U.
Unfollow Ann U.
Share Review
Report Review

Great Quality
February 7, 2025

Great quality, especially for the price point. Loved being able to customize the color of the tablecloth.

Date of experience: January 28, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Ann, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Vanessa T.
Unfollow Vanessa T.
Share Review
Report Review

Its ok
February 4, 2025

Its perfect thank you ……………….:….::……………………………………………..

Date of experience: January 25, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Vanessa! Thank you for your kind words! We're delighted to know that everything turned out perfectly for you. If you need assistance or have additional requests in the future, we’ll be more than happy to help. We appreciate your support and look forward to serving you again!

Canada
1 review
0 helpful votes
Follow danielle A.
Unfollow danielle A.
Share Review
Report Review

The banner was perfect!
February 3, 2025

Everything was exactly what i expected, good quality, perfect!

Date of experience: January 24, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Danielle, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Phil D.
Unfollow Phil D.
Share Review
Report Review

Shipping was of schedule
February 2, 2025

The product is great unfortunately it arrive one 2 to late and then useless to me! I pick express shipping to make sure it arrive 3 business prior but the seated at Mississauga 5 days? Dont know why

Date of experience: January 24, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hi Phil, Thank you for your feedback, and we're truly sorry to hear that your order didn’t arrive on time despite selecting express shipping. We completely understand how frustrating this must be, especially when you were counting on it arriving by a certain date.To help us investigate this further and resolve the issue for you, could you please raise a support ticket from your account? This will allow us to look into the specific details of your order and the shipping delay more thoroughly.

Canada
1 review
0 helpful votes
Follow Brad L.
Unfollow Brad L.
Share Review
Report Review

Arcade Graphics
February 2, 2025

I used the design tool on the Bannerbuzz sit eto create a top see through banner and side art for an old arcade machine. Everything came out great. I would like to attach a picture of the final results but do not see a way to do that in this review form.

Date of experience: January 23, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Brad, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Virginie M.
Unfollow Virginie M.
Share Review
Report Review

Good
February 1, 2025

Good price, good customer services, good quality product.

Date of experience: January 22, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Virginie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow joe L.
Unfollow joe L.
Share Review
Report Review

Great! Thanks again!
January 31, 2025

Great! Thanks again! Great! Thanks again! Great! Thanks again!

Date of experience: January 20, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Joe! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

Great price and product
January 25, 2025

Happy to continue business with this company. Great products at a great price!

Date of experience: January 15, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Robert! We truly appreciate your kind words and your continued support! It’s wonderful to know you’re happy with our products and pricing. We look forward to serving you again in the future. If you ever need assistance, we’re just a message away!

Canada
1 review
0 helpful votes
Follow Jorge W.
Unfollow Jorge W.
Share Review
Report Review

Backdrop and stand.
January 23, 2025

I would recommend this to everyone. The quality of the print and the material used is really good! Very understanding and helpful customer service staff on the chat. We would definitely continue purchasing from Banner Buzz Canada.

Date of experience: February 6, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Thank you, Jorge, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow Karine L.
Unfollow Karine L.
Share Review
Report Review

Partially satisfied
January 17, 2025

Banner buzz accepted to replace the damaged item quickly and without any debate. They sent us a new banner, that was well done, but they did not provide the little key to lock the structure in order to be able to make the replacement.

Date of experience: January 6, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Karine! Thank you for sharing your experience with us. We’re glad to hear that the replacement process for your damaged item was smooth and that you were satisfied with the quality of the new banner. However, we sincerely apologize for the oversight regarding the missing key needed to lock the structure. Please reach out to our team so we can arrange for the missing key to be sent to you promptly. Your satisfaction is our priority, and we appreciate your patience.

Canada
1 review
0 helpful votes
Follow Khiz W.
Unfollow Khiz W.
Share Review
Report Review

GREAT customer service
January 13, 2025

Dealing with the staff is always great, they are very helpful.

Date of experience: January 3, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Khiz! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Nikolay C.
Unfollow Nikolay C.
Share Review
Report Review

Good quality T-Shirts!
January 12, 2025

I am very happy with the order overall. The T-shirts were great and arrived on time.

Date of experience: January 2, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Nikolay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

Shipping
January 12, 2025

I called two times and over a dozen emails regarding the fact that our office was closed due to holidays. And I get to the office today Jan 2, and there is a sticker from FedEx stating they tried to deliver. How can this possibly go so wrong with so direct phone calls and so many emails? Unbelievable!

Date of experience: January 2, 2025
Veeni M. BannerBuzz Canada Rep
over a year old

Hi Donna! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Canada
1 review
0 helpful votes
Follow Ben G.
Unfollow Ben G.
Share Review
Report Review

Great promotional products
January 4, 2025

I ordered 2 teardrop flags for my business. The online design process was fairly simple and the results look great. The design team at Banner Buzz helped me get through some issues with my design and sent the product rapidly when it was ready. I am looking forward at flashing my company colors at or next event.

Date of experience: December 25, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Ben! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Ashley G.
Unfollow Ashley G.
Share Review
Report Review

Custom Flags
December 31, 2024

This is my third order for custom flags. They always turn out great.

Date of experience: December 21, 2024
Veeni M. BannerBuzz Canada Rep
over a year old

Hey Ashley! Thank you for choosing us once again for your custom flags! We're delighted to hear that you've consistently had great experiences with our products. Your loyalty means a lot to us, and we’re thrilled to be your go-to choice for custom flags. If there’s anything more we can assist you with or if you have new ideas for your next project, please let us know. We look forward to serving you again!