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business logo of BannerBuzz Canada

BannerBuzz Canada

4.0

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From the business

Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.


bannerbuzz.ca
Founded in 2009
Toronto, ON, Canada
How would you rate BannerBuzz Canada?
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BannerBuzz Canada Reviews Summary

The company has established a strong reputation for delivering high-quality products and reliable service, with many customers expressing satisfaction with the design process and the final results. Positive feedback highlights the professionalism of the staff, ease of use of design tools, and prompt delivery. However, some customers have raised concerns about service delays, particularly regarding shipping timelines and issues with replacements, which occasionally lead to frustration. Overall, while the company excels in product quality and customer support, there are areas for improvement in logistics and responsiveness to customer issues.

This summary is generated by AI, based on text from customer reviews

service
110
value
49
shipping
49
quality
312
This company responds to reviews on average within 0 days

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3,962 reviews

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Canada
1 review
0 helpful votes
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Feed-back
December 30, 2022

Very good experience.
Good exchange by mail to give me the best service they can.
Very interesting and dynamic team.
I wish them a lot of success.

Date of experience: December 29, 2022
Canada
2 reviews
0 helpful votes
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Easy way to get custom sign.
December 7, 2022

Easy, fast, very helpful. Would have liked the option for a clear coat on top as well as the UV print.

Date of experience: December 7, 2022
Canada
1 review
0 helpful votes
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Love your site - easy to use, professional! Product arrived on time as estimated.

Date of experience: November 24, 2022
Canada
1 review
0 helpful votes
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Great product and best service
November 16, 2022

Great experience with customer support. Thank you!

Date of experience: November 15, 2022
Canada
1 review
0 helpful votes
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Great product
November 11, 2022

First order, everything looks good. Haven't got it all unpacked yet but what we see is very nicely done

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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So far my experience has been excellent. Navigating my order online super easy. Spoke with customer service on the telephone and they were extremely helpful and easy to understand!

Date of experience: November 9, 2022
Canada
1 review
0 helpful votes
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Not exactly what I required.
November 6, 2022

It would appear that your company has been that only one where I could get a Canada flag with a pocket for hanging on our decorative flag holder. The only concern I have is the 4'x24" dimensions... all my other flags are 4'x28"... here's hoping:-) The size was acceptable but the pocket that fits on the poke was not. One end was sewn up, so I had to open it. Garden Pole Flags have a tab sewn inside the pocket to attach the pole clip to, this did not. I have low found a vendor who makes the flag with the requirements I need.

Date of experience: November 6, 2022
Canada
2 reviews
0 helpful votes
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Not the easiest site to use
December 4, 2022

Asked for help which I did not get. Never figured out how to have different designs on each of the two sides. I figured it out enough to get an acceptable flag.

Date of experience: November 4, 2022
Veeni M. — BannerBuzz Canada Rep
over a year old

Hi Judith, we are sorry for the inconvenience caused to you while placing an order. As per your concern, on the design tool, just below the page we have provided both Front and Back option to create a design. If customer has already created the Front part, then they can click on the back option, and it will show the pop-up if you want to go with the same artwork, upload the new one or make it blank. As we can see that you have mentioned your query in Specific Instructions box and our design team has sent you comment with the proof. Rest assured, we have received your response and our team will proceed further with the order considering the same. If you have any concerns, please feel free to contact our customer support team via call or chat.

Canada
1 review
0 helpful votes
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Good, fast service!
October 26, 2022

Service was friendly and fast. Time window was respected by company.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Always a great price
November 16, 2022
Updated review

Always great service and products. The price is always great. The production team kept contacting me about blurry graphics whuch were fixed. The banner was blurry when it arrived but on the text which was done on the bannerbuzz website. Be sure to verify the text that you insert is not blurry.

Date of experience: October 17, 2022
Veeni M. — BannerBuzz Canada Rep
over a year old

Hi Norm, Thank you for your feedback. We at Bannerbuzz always work forward to offer products at an affordable price without compromising the quality of the material. We've understood signage deeply with our 25+ years of experience in the industry and selling products worldwide. We are glad to know that you are happy with the product and service we offer. We have processed the order same as per your approved artwork; however, we can understand your concern regards to the low-resolution text. As you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.


Always great service and products
September 29, 2022
Previous review

Always great service and products.

Date of experience: September 29, 2022
Canada
1 review
0 helpful votes
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Can't beat this quality/price point
September 21, 2022

Easy to use, fast turnaround and aggressive pricing. Can't wait to see the end product now... for the price there must be a little something. But I am taking a chance (even after 20 years in the sign industry with Canada's largest). Please surprise me!

Update following delivery: The banner is perfect, print quality and packaging were on point. Can't beat this quality/price point. Will order more when needed! Highly recommend.

Date of experience: September 20, 2022
Canada
1 review
0 helpful votes
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Good Service
September 14, 2022

Site works well, I was able to design my own sign and delivery was good.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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My Design Banner
September 11, 2022

I received my banner on the correct date and it looks amazing. Texture is nice and the was in Awe. However, as a note, Please make sure the dimensions of your design is the same as the banner dimension size. Some of the design was cut off due to the banner being a lot narrower than I thought. Overall, really nice quality

Date of experience: September 11, 2022
Canada
1 review
0 helpful votes
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The preview for my sign should show it as the actual small street sign, not the entire portrait file. The sign didn't actually get cut out to be a small street name sign. The recipient now needs to cut the sign out of the larger piece of metal in order to be able to use it.

Date of experience: September 10, 2022
Veeni M. — BannerBuzz Canada Rep
over a year old

Hi Lesley, We are sorry to note your disappointment with the received product. Upon checking the order details, we have processed the order same as per your created design in tool and approved artwork. There is a blank space at top and bottom with the same background, however it was there in your created design too. If you have any other concerns, please feel free to contact our customer support team via call or chat. They will be more than happy to assist you with the same.


The preview for my sign should show it as the actual...
August 26, 2022
Previous review

The preview for my sign should show it as the actual small street sign, not the entire portrait file.

Date of experience: August 26, 2022
Illinois
2 reviews
0 helpful votes
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Banners and flags
August 22, 2022
Updated review

Fantastic and fast, very happy with the quality. Will definitely order again

Date of experience: August 22, 2022

1st time order, can't wait to see them
August 2, 2022
Previous review

1st time order, can't wait to see them

Date of experience: August 2, 2022
Canada
1 review
0 helpful votes
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Bjl
August 19, 2022

Easy to use and design my own flag, and thank you or providing discount codes for my first purchase.

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Overall Easy Order
August 9, 2022

Great. Phone support was helpful and kind.
Colour of orange is a bit more yellow than I hoped - doesn't really match the name tags we made... darn.
Not your fault.

Date of experience: August 9, 2022
Canada
1 review
0 helpful votes
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Easy to order, beautiful product & competitive pricing.
August 4, 2022
Updated review

Wish your editing software had more options but was still user friendly. Ordering was easy, beautiful product & competitive pricing.

Date of experience: August 3, 2022

Wish your editing software had more options but was...
July 13, 2022
Previous review

Wish your editing software had more options but was still user friendly.

Date of experience: July 13, 2022
Canada
1 review
0 helpful votes
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Very straight forward and easy to order.
Design tool was simple to use.
Great experience so far!

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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Amazing!
August 1, 2022

I couldn't have asked for a better experience. Great communication, amazing product. I will definitely order from here again

Date of experience: August 1, 2022