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Banggood IN

3.5

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Banggood IN Reviews Summary

Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 33rd among Marketplace sites.

service
89
value
86
shipping
86
returns
77
quality
83

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Australia
1 review
0 helpful votes
Follow Jeff F.
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I purchased a 1080p Webcam which unfortunately had a fault with the microphone. After submitting the relevant information about the problem Banggood immediately refunded the full amount for the product. They were incredibly patient, courteous and sorry for the inconvenience. I will be continuing to shop with Banggood as they clearly want to maintain their reputation of quality products, and customer service. Thank You Banggood. Thankyou Michelle who looked after this claim.

Date of experience: December 15, 2020
Italy
1 review
0 helpful votes
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Great costumer service
December 15, 2020

I had a small issue with one item, promptly solved by customer service. In about 24hrs they present me a valid solution.

Date of experience: December 15, 2020
Portugal
1 review
0 helpful votes
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I have two time received wrong product. But thanks Banggood. You have provided to us new product two time. I will continue shopping with you. Best Regards. Suminder Singh Gargaria.

Date of experience: December 15, 2020
France
1 review
0 helpful votes
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Comme convenu, je vous envoie ce mail pour vous remercier de votre professionnalisme et du remboursement de l'appareil Ultra Violet qui ne fonctionne pas, et ce malgré la réception d'un second qui n'a pas fonctionné du tout mème au démarrage!

Mais pas de soucis, je continuerai à commander chez BANGGOOD car jusqu'à présent, je n'ai eu que des satisfactions!

Bonne réception, Cordialement Francis Fouché

Date of experience: December 15, 2020
NL
1 review
0 helpful votes
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Please buy with confidence.
In the rare case something is wrong (twice in over 80 orders over the last two years), costumer service response is very quickly and adequate. Issues were resolved quickly (1x refund, 1x resending of same item).

Date of experience: December 15, 2020
Italy
1 review
0 helpful votes
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Ordered different products, delivered on time with fair packaging. Good tracking and comms while waiting for the products. I had a issue with one of them and got immediate refund on paypal. Fair, quick and transparent comms with the aftersales service.

Date of experience: December 14, 2020
Spain
1 review
0 helpful votes
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Great web!
December 15, 2020

Great web to find anything related to technology! They answer in less than a day if you have problems or need anything. I recommend it a lot.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
Follow d l.
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Very helpful staff at bangood, my issue was resolved very quick and without any wories.
I recommended anyone to buy from Bangood.

Date of experience: December 14, 2020
Greece
1 review
0 helpful votes
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Good Services
December 14, 2020

Quick response to my messages and refund on every issue I had so far.
Satisfied with their provided services, feeling secure for my purchases.

Date of experience: December 14, 2020
Portugal
1 review
0 helpful votes
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Excellent!
December 14, 2020

Excellent website to buy products from China with very good quality and competitive prices.It's one of my favorite choices!

Date of experience: December 14, 2020
Portugal
1 review
0 helpful votes
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Good management
December 14, 2020

I really appreciated my experience in online shopping with banggood.
Very good service and low price.

Date of experience: December 14, 2020
Brazil
1 review
0 helpful votes
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Customer service
December 13, 2020

I bought it for the first time at Banggood and my product came defective, I sent an email containing videos and images of the problem, and they answered me quickly, solving my problem in 2 days. I am very satisfied with the service. I will definitely buy from them again.

Date of experience: December 13, 2020
Greece
1 review
0 helpful votes
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While i had a problem, with a product i have bought, after contacted with the technical product support, with very responsibility, suggested me to refund me with no excuses. Thanks!

Date of experience: December 11, 2020
Slovakia
1 review
0 helpful votes
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Customer service
December 12, 2020

I recently claim some defective items I bought and I'm very satisfied with the attitude and treatment I got. Thank you.

Date of experience: December 11, 2020
Portugal
1 review
0 helpful votes
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Great Job.
December 12, 2020

Order many items, many times.
When there is something wrong they always fixed it.
Good comunication and very helpfull.
Thanks Banggood

Date of experience: December 11, 2020
Greece
1 review
0 helpful votes
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Great service
December 11, 2020

My order arrived very fast, received in 6 days, was a problem with my item the customer support answered fast and send me refund. Great service I will buy again. Thanks

Date of experience: December 11, 2020
Greece
1 review
0 helpful votes
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When after three months I had not received the shipment of the phone I was worried.
However, contacting them almost immediately, they sent me a new one.
Unfortunately for me, however, the device was damaged.
But again with courtesy and responsibility gave me a refund of all my money.
What else to say... 5 stars is not enough

Date of experience: December 11, 2020
Portugal
1 review
0 helpful votes
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Good customer support
December 10, 2020

One of the several items I bought was faulty, after contacting support and sending a video proof they answered very quickly and sent me a new one on post.

Date of experience: December 10, 2020
France
1 review
0 helpful votes
Follow Thierry G.
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Impeccable
December 10, 2020

Service client très réactif et sérieux en cas de problèmes une vidéo avec des photos du paquet le codes barres du colis une bonne explication et ils remboursent le produit merci banggood.

Date of experience: December 10, 2020
Portugal
1 review
0 helpful votes
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Refund
December 10, 2020

I had a problem with a Blitzwolf product, two equal products. I contacted bangood services and showed a video with the problem. The next day Bangood refund me immediately.

Date of experience: December 10, 2020