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Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 33rd among Marketplace sites.
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I purchased a 1080p Webcam which unfortunately had a fault with the microphone. After submitting the relevant information about the problem Banggood immediately refunded the full amount for the product. They were incredibly patient, courteous and sorry for the inconvenience. I will be continuing to shop with Banggood as they clearly want to maintain their reputation of quality products, and customer service. Thank You Banggood. Thankyou Michelle who looked after this claim.
I had a small issue with one item, promptly solved by customer service. In about 24hrs they present me a valid solution.
I have two time received wrong product. But thanks Banggood. You have provided to us new product two time. I will continue shopping with you. Best Regards. Suminder Singh Gargaria.
Comme convenu, je vous envoie ce mail pour vous remercier de votre professionnalisme et du remboursement de l'appareil Ultra Violet qui ne fonctionne pas, et ce malgré la réception d'un second qui n'a pas fonctionné du tout mème au démarrage!
Mais pas de soucis, je continuerai à commander chez BANGGOOD car jusqu'à présent, je n'ai eu que des satisfactions!
Bonne réception, Cordialement Francis Fouché
Please buy with confidence.
In the rare case something is wrong (twice in over 80 orders over the last two years), costumer service response is very quickly and adequate. Issues were resolved quickly (1x refund, 1x resending of same item).
Ordered different products, delivered on time with fair packaging. Good tracking and comms while waiting for the products. I had a issue with one of them and got immediate refund on paypal. Fair, quick and transparent comms with the aftersales service.
Great web to find anything related to technology! They answer in less than a day if you have problems or need anything. I recommend it a lot.
Very helpful staff at bangood, my issue was resolved very quick and without any wories.
I recommended anyone to buy from Bangood.
Quick response to my messages and refund on every issue I had so far.
Satisfied with their provided services, feeling secure for my purchases.
Excellent website to buy products from China with very good quality and competitive prices.It's one of my favorite choices!
I really appreciated my experience in online shopping with banggood.
Very good service and low price.
I bought it for the first time at Banggood and my product came defective, I sent an email containing videos and images of the problem, and they answered me quickly, solving my problem in 2 days. I am very satisfied with the service. I will definitely buy from them again.
While i had a problem, with a product i have bought, after contacted with the technical product support, with very responsibility, suggested me to refund me with no excuses. Thanks!
I recently claim some defective items I bought and I'm very satisfied with the attitude and treatment I got. Thank you.
Order many items, many times.
When there is something wrong they always fixed it.
Good comunication and very helpfull.
Thanks Banggood
My order arrived very fast, received in 6 days, was a problem with my item the customer support answered fast and send me refund. Great service I will buy again. Thanks
When after three months I had not received the shipment of the phone I was worried.
However, contacting them almost immediately, they sent me a new one.
Unfortunately for me, however, the device was damaged.
But again with courtesy and responsibility gave me a refund of all my money.
What else to say... 5 stars is not enough
One of the several items I bought was faulty, after contacting support and sending a video proof they answered very quickly and sent me a new one on post.
Service client très réactif et sérieux en cas de problèmes une vidéo avec des photos du paquet le codes barres du colis une bonne explication et ils remboursent le produit merci banggood.
I had a problem with a Blitzwolf product, two equal products. I contacted bangood services and showed a video with the problem. The next day Bangood refund me immediately.
Answer: Really easy. Helped a ton, and solved my problem within the week (back and forth to gather info and such).
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