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Banggood IN

3.5

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Banggood IN Reviews Summary

Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 33rd among Marketplace sites.

service
89
value
86
shipping
86
returns
77
quality
83

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Slovakia
2 reviews
0 helpful votes
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High quality service
December 22, 2020

I have bought my whole FPV drone setup through Banggood using multiple orders and everything was always delivered promptly. When I contacted them regarding issues with a battery, the response was fast and they solved my problem immediately.

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Exemplary service
December 22, 2020

First time purchaser from Banggood and I must say their service and helpfulness has been second to none! Cannot fault them at all from beginning to end.

Date of experience: December 21, 2020
Italy
1 review
0 helpful votes
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Ho ordinato un walkingpad R1 pro, arrivato in pochissimo tempo con spedizione da UE (tempi di spedizione perfetti come dichiarato) il pacco è arrivato danneggiato a causa dei corrieri. Il servizio assistenza Banggood dopo alcune verifiche mi ha rimborsato completamente. Servizio assistenza Ottimo. Nel giro di una settima hanno risolto il mio problema. Bravi ottimo servizio. Ho già acquistato anche un tablet attivato dalla Cina nei tempi stabiliti. Per la mia esperienza 5 stelle meritate.

Date of experience: December 21, 2020
Brazil
1 review
0 helpful votes
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Banggood is one of the best sites for shopping.
It has a very good variety of products, and can cater to different interests.
Their service is also very good, I am always well attended.

Date of experience: December 21, 2020
Czechia
1 review
0 helpful votes
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I can honestly write that I bought goods - a charger, for Baggood brand Hota. The thing didn't work from the first turn on, so I turned to Bangood with a complaint. I negotiated with Jeremy Lee here and I can write that his approach was very professional. Complaints were settled within a few days, despite the 12-hour time shift, to my full satisfaction. Excellent customer service, very quick and friendly.

Date of experience: December 21, 2020
Hungary
1 review
0 helpful votes
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I had a problem with a damaged package, my pendrive crushed during shipping, i wrote to the support on banggood, they replied fast, and offerd me a refound immediately, i wanted a resend insted, and they sended it.
I brought a lot of thing from them, and i always had a good experience, what they can improve, is the before buying support.

Date of experience: December 21, 2020
Poland
1 review
0 helpful votes
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It happened that the courier company damaged the package in shipment. Support responded to my messages immediately and helped a lot with the problem.

Date of experience: December 20, 2020
Poland
1 review
0 helpful votes
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I had a problem on an item I bought on Banggood and the service helped me to find a solution.
When a quality issue was discovered that could not be resolved, I was offered to return the product.
I returned the product by the post office and I was fully refunded.
Banggood handled the problem in the best possible way, in addition to being very quick in responding!

Excellent customer service, very quick and friendly.

100 % satisfaction

Date of experience: December 19, 2020
Italy
1 review
0 helpful votes
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Sono molto soddisfatto del servizio clienti ho avuto un problema con un prodotto ed hanno risolto tempestivamente.
Molto professionali e seri.
Grazie di tutto.

Date of experience: December 18, 2020
France
1 review
0 helpful votes
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I ordered many times on Banggood, and they were very professional every time. I also had a problem with a product and they helped me and found the best solution.

I really recommend Banggood!

Date of experience: December 18, 2020
Florida
1 review
0 helpful votes
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Good company
December 20, 2020

Company would be concerned with customer satisfaction. Always resolves any problems quickly ensuring the satisfaction of your customers

Date of experience: December 18, 2020
Brazil
1 review
0 helpful votes
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Super tranquilo comprar na banggood, mesmo sendo um site internacional eu não tive problemas com a garantia, as negociações foram super de boa.
Os preços são muito bons comparado as lojas concorrentes, e quando comparado ao aliexpress são bem parecidos mas com um nível de segurança a mais. O único problema tem sido o custo do frete, mas o aumento é sistêmico e todos os sites estão com fretes caros.

Date of experience: December 18, 2020
Spain
1 review
0 helpful votes
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Good place to buy
December 18, 2020

For several years now, I have had a very good experience with my purchases on Banggood.
Quick, reliable, and an after-purchase staff most helpfull and with good knowledge of their products.
I fully recomend the place.
Santi

Date of experience: December 17, 2020
Greece
1 review
0 helpful votes
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Good support
December 17, 2020

I had a problem with a broken package but I talked to them via livechat and it was solved with a refund

Date of experience: December 16, 2020
Israel
1 review
0 helpful votes
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During the last year I made many purchases in Banggood.
There are some advantages over other sites:
1. They have quite fast shipping - less than 20 days in most cases.
2. There is only one "father and mother" you have to deal with - not many sellers as in AE.
3. There are many available coupons, which makes the purchase even more attractive.
3. The customer service is great - they refunded me more than 50$ (full refund) on an order with a defect. No need to send them the product - just sent them a quick video and that's it.

Date of experience: December 16, 2020
Finland
1 review
0 helpful votes
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Great job!
December 17, 2020

Excellent customer service and fast shipment.

When order item is lost during the shipping, then you get full refund when you contact to the customer service. Treat them with respect then they will respect you back and make good cooperation.

Date of experience: December 16, 2020
Hungary
1 review
0 helpful votes
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Perfect service
December 16, 2020

I ordered a headphones but one side did not work. I contacted with the support and they refunded me in one day. Excellent service very kind. Thank you Banggood thank you Michelle

Date of experience: December 16, 2020
South Africa
1 review
0 helpful votes
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Horrible Customer Service
December 16, 2020

Their return process is the worst I've ever seen. They dodge most questions or only partially answer them. Bad overall customer experience.

Date of experience: December 15, 2020
Luxembourg
1 review
0 helpful votes
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Item received but...
December 16, 2020

I have received the camera that does work but it is not discoverable by Skype. Sent video proof and got refunded right away.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Warranty replacement
December 16, 2020

Purchased EACHINE googles from Bangood had problem with operation, Contacted Bangood customer service, after supplying requested information, they replaced unit.

Date of experience: December 15, 2020