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Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 33rd among Marketplace sites.
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My kids enjoy aircrafts. Banggood has many great options. Considering the pandemic & overwhelming of orders we did have a delay for arrival, yet item did arrived. Unfortunately, the aircraft had some technical problems & Banggood's Customers Service easily came to a resolution & provided fast response for service. Thank you! SG
Very good site, very good after-sales service, my charger has broken down and has been refunded to me.
Mi sono trovato molto bene con il servizio clienti, mi hanno dato assistenza efficiente per un problema che ho avuto ad un prodotto. Molto soddisfatto.
I purchased a WPL C24-1 truck through bangood. Unfortunately there was a problem with the steering. Contacted Bangood, who resolved the issue very quickly. Very satisfied with the service.
An item was received by seller and arrived damaged, banggood support after communicating efficiently took care of the matter and agreed to resend the goods in a good state. Very pleased for direct support.
Tive uma ótima experiência com a banggood, apesar dos transtornos com meu produto. Eles se prontificaram a resolver rapidamente meu problema e foram muito solícitos. Estou mega satisfeito com o atendimento!
Ordine effetuato e regolarmente ricevuto, non avevo grandi aspettative per il Battery Sense visto il modesto valore, e dopo averlo regolarmente istallato non funzionava. Celermente senza problemi e con molta cortesia mi hanno assicurato il totale rimborso. Ringrazio chi mi ha seguito per la cortesia
IV been dealing with banggood for a few years now. It's the only place I buy my race quad and fpv gear I can say my race quad stuff has never left me desiring more always happy but a couple times IV received cameras that didn't work I can only imagine it's due to rough shiping. They never gave me a second of trouble about replacing the item and were always quick about responding to my emails normally within a few hours.
Excellent customer service! BANGGOOD was very helpful regarding a defective product I've received (which was not their fault) and refunded my order in 3 business days during Christmas time.
Highly recommended!
The company was quick to respond and provide a refund.
Very satisfied with their customer service. Thank you
I bought FPV Wearable Watch DVR RaceBand Monitor for my son as a Christmas gift. Everything was perfect. Delivery on time. Support service reacted immediately. Watch is perfect and My son is very happy.
I ordered a Tablet with keyboard at the banggood online-shop. When the package arrived I noticed, that the Keyboard is missing. After I have contacted the customer service, they refunded me a part of the paid money.
The contact to the customer service war very helpful and I can only recommend it to you.
I bought an Anbernic rg350m from banggood b/c they had the cheapest prices on the internet. Knew nothing about them.
Product came on time, and after a few days had some screen issues (as I've seen online, nothing banggood caused, IMO). I told them I wanted it replaced, they offered a full refund, done and done. Money came back to my account faster than estimated.
Customer service was spot on, replying daily (likely from China, so time delay and all) and did a great polite job.
My experience with banggood after many years of buying there are alway very positive. Even if there's a problem the guys are very helpful and fast to solve the problem. I'm a satisfied customer and i'll buy there for the future.
Great service following a faulty item. Great help initially and quick responses to my customer service ticket regarding a faulty lipo and excellent resolution this time in the form of a refund
I bought a phone from there and despite the problems the phone had with its microphone. Customer service really helped me get a refund for it. So far great reputation will be buying from bangood in the future.
I have received a tablet with 2 problems on the screen. Some pixels do not work as they should and one pixel does not work at all (always white). Since, I do not want a new tablet, because I can't wait for it considering that it's a present for Christmas, then I have requested a partial refund.
They have told to me to take pictures of the issues and the labels of the tablet and one video. Once done they did the procedure and after 1/2 days, I have received the money. All perfect as it should be. I will continue to buy from banggood.
Banggood sells a lot of different things from china for a pretty cheap price. And although it's cheap the quality most of the time is pretty good. Also their customer service is great, they respond very fast and are very helpful.
Ho riscontrato un mal funzionamento del prodotto acquistato, dopo avere spiegato il problema e impostato un video su YouTube che dimostrava il difetto, sono stato rapidamente e completamente rimborsato della spesa sostenuta per l'acquisto.
Complimenti per la serietà e professionalità.
The product that I bought had a technical issue. I got in touch with Customer Service and they offer a replacement a day later.
Francis B
Answer: Really easy. Helped a ton, and solved my problem within the week (back and forth to gather info and such).
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