BanggoodReviews 3,246

I ordered a jacket in a Mens size Small. The jacket arrived labelled Large (both the paper tag the stitched in tag). However, when my husband tried it on - it's tiny! It barely fits me and I'm a size 8!

When I contacted BangGood about it they want pictures of the jacket and the shipping label and the barcode before they will even discuss the matter! Utterly ridiculous. And, now I read some of the reviews, I realise I'm probably wasting my time as its unlikely I will get a satisfactory response from them that doesn't involve a protracted returns process which will leave me out of pocket

I purchased 3 items from this company. 2 pr of shoes and a purse. The shoes arrived and are at least 2 sizes too small. Had they been the correct size I would have worn them with a smile although one pair had a permeating chemical smell that was prevalent in my house to the point of having to bag them up in a plastic bag. The other pair was OK if only I could have worn them. The purse is nice and for the price I paid, acceptable. Why not return the shoes you ask... well... I think it would cost me more to return them than to just find someone I can give them to. PLUS... neither of the mailers (they were shipped in 2 separate envelopes) came with an invoice or return instructions and the label on the envelopes was in Chinese. Would not order anything from the company again, especially something size related.

I bought a bulk of light up rabbit ears fir a prekindergarten class for easter. When I recieved them about 6 ears did not light up. I had to replace batteries on 5 and the last one did not work at all. Assuming there was a shortage I did not want to leave one poor kid without light up rabbit ears so I had to purchase an alternative from a local store. I felt bad it wasn't the same for one kid. When I emailed bangood they said they would refund me for the inconvenience. I never recieved a refund and I have all the messages they sent stating that they would return my money via PayPal. When I opened a fisput after a month they refused my refund. They are fraudulent and only looking to steal people's money. They don't care about customer satisfaction. I'm still in dispute. Be aware.

Clothing arrived late, the sizing is inconsistent and not accurate, the quality is cheap. Trying to return items is a nightmare. They require PICTURES of the items before they approve return and the cost of returning items to China prohibitive - good money after bad. To top it

"With the parcel you could a leave massage about the order ID, SKU number and the problem of the items. Would you mind giving the Post office receipts, photo of the parcel, the tracking number and track website to us?"

Are they NUTS? How many times do I have to include the reason they are bing sent back and I'n NOT sending them MY post office receipts.

I should have look at reviews BEFORE I ordered. DOn't use BangGood they are BangBad.

Found several of the same item on eBay, but found the same exact item WAY less on Banggood.com. It did however take four weeks from halfway around the world but saved half of what the same China made product was selling elsewhere in the states. Tracking was an issue until the item arrived in the NYC port, then tracking was sent on a day by day basis. CSRs were quick to help with my tracking concern ("Just needed a little patience she said, after all it is coming from the other side of the globe.") In the end, the CSR was correct and I received the item I was expecting safe and sound. I will shop here like I do eBay, Hurray for competition!

While I have a great review let me first say that the order was filled from the US warehouse, not overseas, so shipping took under a week.
The product made it in great shape, and is working well. Everything went smoothly.
I picked up the chuwi hi10 and the keyboard. I got the cube iWork 10 before.
I would say they both have +/-. The chuwi has standard usb2/3 ports but the cube is thinner. The cube feels more solid (heavy/balanced) but the chuwi is lighter. They both run great (4g ram/64g ssd) and look good.

But banggood surprised me with US and EU warehouses, great shipping time and great care to make sure the product didn't get damaged in shipping.
UPDATE: Now I have purchased a few items from the China warehouses and shipping has gone very well, with very good products and prices. In about 10 calendar days I usually have received the item in good condition.

21Mar2016, Ordered EaChine Quadcopter. Three times This Week asked where is it to "KathrineL", aka Only Service personel. Has not yet left China she says...? WTF Over? It's now 22APR2016. 7 to 21 days shipping? Is that in Business days, or Weekend days? USNavy could've sailed here and back by then. Take my word people, don't order anything from BangGood to save a few dollars. It Isn't worth it! Go to Amazon. Go Primeand $#*! y'all at banggood. Concidering this a scam and reporting it to the FBI and the Federal trade commision, along with the BBB and free advertising of all you raunchy services...

I wish I'd read some of the reviews on here before I placed an order with this company.
What's the point of placing an order only to be told five days later that the item is out of stock?
These people were recommended to me after my awful experience with gearbest but I bet they're no better.
I foolishly clicked on the wait option as I'm not particularly in a rush for the item but I think I can see how this will end.

Update- I've just had an email letting me know the item is suddenly back in stock and that it will be shipped within 72 hours, funny that.

Update- I've raised the stars from one to three because I've had a decent message (which I didn't have to decipher) explaining what's going on. Hopefully I've jumped the gun with my earlier pessimism and things may just end well.

Update- Looks like I did jump the gun with my previous pessimistic comments about this company.
The item was delivered this morning, just six days after shipping. I wasn't expecting it for at least another week.
Also, communication throughout the process has been excellent with every query answered in good English by Katherine L.
I've added a star to my rating but stopped short of 5 stars due to the packaging which I felt was a little inadequate given the delicate nature of the item.
I felt that at least a cardboard box with foam padding would have offered better protection than a plastic bag with the item wrapped in a thin sheet of foam, very little impact protection.
I'm lucky that the item did however arrive undamaged so all's well that ends well.