BanggoodReviews 3,246

SONO CONTENTO DI AVER FATTO ACQUISTI SU BANGGOOD... SERIETA' E PRECISIONE... CURA DELLA PERSONA NON SOLO COME CLIENTE MA COME UOMO... HA FATTO SI' CHE SCRIVESSI CIO'. STO ASPETTANDO ALTRI PRODOTTI ORDINATI... MI SENTO IN UNA BOTTE DI FERRO... LA FIDUCIA E L'ATTENZIONE DI BANGGOOD NEI MIEI CONFRONTI FA SI' CHE IO POSSO ANCORA ACQUISTARE SU TALE SITO... OLTRETUTTO PER LA CONVENIENZA... LE NOVITA' ED ALTRO... GRAZIE A TUTTO LO STAFF BANGGOOD ANCORA...
ACQUISTATE GENTE... ACQUISTATE...

I ordered a pair of shoes. When they arrive I was surprised at how thin and cheap the leather was on the top of the shoes. I planned on returning them however a medical emergency last week prevented me from doing so. I went on their website today to get return information and found out you only have THREE DAYS to arrange the return.
How ridiculous is that? Unlike most other online retailers there was no return information in the box or the order receipt. Anyone want a pair of cheesy shoes? Come and get them.

I recently ordered two (2) items for the first time from Banggood, a shirt and a jacket. The quality and design are very good, though both garments have large embroidered brand name recognition front and rear. If the items fit and I could wear them, I would feel like a walking commercial, but this is not an issue because neither fit. I ordered a LG. Shirt and an XL jacket, like all my clothing. These two Banggood items fit like they were made for Pee Wee Herman. I am 6' tall and a fit 190 lbs., a 42" - 44" chest. Banggood's sleeves are inches too short and I can't even button the jacket, I feel like a 5 lb. sausage stuffed in a 2 lb. bag.

There does not appear to be an American Banggood phone # to make contact, only a live chat option. The first person I contacted via live chat regarding my plight clearly appeared English was not his first language. Half way through our communication he simply disappeared. I made another live chat contact with a very professional young lady who courteously informed me Banggood only warrants damaged goods and that I would need to provide photographic evidence of my issue and return the goods to China at my expense.

Between the large, Jeep Rich embroidered commercial promotion front and rear on both items, having to deal with Banggood's return policy and having little idea what sizes I would need to order to have their clothing fit, I will give the shirt and jacket away to someone far smaller than I rather than dealing with them further. This was my first and last experience with Banggood.

I have ordered from Banggood a couple of time and both time ordered multiple items. On both orders a mini keyboard never arrived. They did refund me on my first order which was great but on my second order even after two months+ still no keyboard. Banggood claims it was shipped. In fact they show it shipped shortly after I ordered it along with the rest of my order yet somehow my order arrives over a period of many weeks.
I am reluctant to order from Banggood again as they have not offered a refund this time.

I would suggest not to buy from this site cause after sales support or even the online support is very very slow. Also they are not really helpful. If the item you received is defective or damaged, then it will take more then 15 to 20 days to arrange a resend and on top of that shipping time takes around 35 days.

You will have to wait 60 Minutes for your turn to be able to talk with the live support and they do not have enough Power and will ask you to email them at:

The email support is even worst then live support, they will reply after 48 to 72 hrs even though there site says you will get reply in 24 hrs. And the will ask you stupid Question over email and just spend time. They keep an interval of 2 to 3 days to send next email.

They Clearly have shortage of staff and for that they just keep you waiting and waiting.
Do not Purchase from this site, You have been warned.

Beware! Don't buy from here. I purchased a phone but never received it because when it reached my country it was shipped back by the local courier because the package had an incomplete address. Banggood refuses to refund me even though tracking info shows this and i sent info form my local courier. I am totally disgusted by this seller. I now no phone a US$170 charge on my credit card.

I ordered a bag off Groupon. Little did I know that it was a private seller. I received the very poor quality bag which looked nothing like the picture and was nothing like the description. When I contacted Groupon, they advised to contact Banggood directly. I contacted them and several weeks later I finally got a response back that they do not allow returns. All sales final. The bag was supposed to be regularly priced over $100 and was on sale for $29.99 plus shipping. It wasn't worth $2. Beware of this company! I wish I had known.

I made the mistake to purchase several security cameras on their website to save $$ vs amazon, I only wish I had spent the money for amazon. The cameras had various issues - including one just not connecting. After a week of working the manufacturer, nothing, so I emailed them explaining everything thinking they would just initiate the return and refund. Two weeks later, after several rounds of explanation, they still somehow wanting proof that the cameras have a problem.

Avoid. I gave up trying to work with them and have filed a complaint with paypal. Spend a little money and buy from US website like amazon. You will be thankful if you ever run into a problem.

They sent the damaged goods and do not see any problems. You can contact them only via chat, after waiting 20 minutes. Then they completely blocked me in the chat.
Order: *******

I bought the tiny nose air purifier and it fell apart as soon as I got it. I received no paperwork and they can't find my order number. It is a piece of junk. I am not ordering or buying anything from China again. The Chinese have a dog festival every June where they torture dogs and then cook them and eat them. PETA is trying to stop this but it doesn't look good for the dogs. Please don't shop on websites that are from China or buy things from China. The things you buy are not good like Made in America. And maybe if we quit buying things from them they will quit torturing dogs and eating them. It's just terrible. It's the Yulin Dog Festival and 10,000 dogs are to be tortured and eaten. You can google this. It's true. Please help to spread this info.