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Banggood

2.0

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Banggood Reviews Summary

Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.

service
548
value
1,255
shipping
1,266
returns
263
quality
1,257
This company responds to reviews on average within 48 days

Instant Feedback

123,162 reviews

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Spain
1 review
0 helpful votes
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Very pleased, good Service great company
December 16, 2020
Updated review

All good, arrived on time, great price, still waiting to get opened for my sons birthday... but already have another scooter for his brother and its a great success, works perfect, thank you

Date of experience: December 16, 2020

Arrived nearly one week later than announced but very...
November 26, 2020
Previous review

Arrived nearly one week later than announced but very satisfied with the experience so far. All arrived in perfect condition and very good price. Thank you!

Date of experience: November 26, 2020
GB
1 review
0 helpful votes
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Good amount of products but had to pay 2 shipping...
December 16, 2020
Updated review

Good amount of products but had to pay 2 shipping orders, but not expensive.

Date of experience: December 15, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Good amount of products but had to pay 2 shipping...
November 25, 2020
Previous review

Good amount of products but had to pay 2 shipping orders, but not expensive.

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Headphones
December 16, 2020
Updated review

So far so good, they give off an awesome beat, love the bass it gives off.

Date of experience: December 15, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


So far so good, will wait and see how long it takes...
October 21, 2020
Previous review

So far so good, will wait and see how long it takes to get to me.

Date of experience: October 20, 2020
New Mexico
1 review
0 helpful votes
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Very nice prices
December 15, 2020
Updated review

Received my order. Everything as expected. My only complaint is I wish shipment tracking were better. After shipping there was no additional info until product showed up at my door. Otherwise, great products at very good prices

Date of experience: December 15, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Easy peazy
November 28, 2020
Previous review

Easy peazy

Date of experience: November 28, 2020
Germany
1 review
0 helpful votes
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Schnelle und gute Lieferung
December 15, 2020
Updated review

Perfect for my, ichhabe das was ich brauchte, habe ich sehr schnell bekommen, Bin hoch zufrieden und kann sie nur weiterempfehlen

Date of experience: December 15, 2020

Perfect for my
September 11, 2020
Previous review

Perfect for my

Date of experience: September 11, 2020
Estonia
1 review
0 helpful votes
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My order GY14730 is nonexistent
January 14, 2021

I placed my initial order, Dec 15,1st buy coupon wouldn't work so l used their cancel setting. They already got my money from PayPal, said it had been processed.
I can't access my account, under orders, processed and shipping it says NO ORDERS! THEY HAVE NO RECORD OF MY ORDER!
THEIR SHIPPING & OMNIVA SHOW IT'S COMING FROM ESTONIA TO CHINA!
TRACK 17 HAS NO ORDER.
Since I paid they either need to send a replacement from my cart or issue a FULL REFUND!
I AM NOT PAYING FOR A NONEXISTENT ORDER!

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

Here is our Q&A of using a coupon: https://www.banggood.com/Search_hl68_at338.
But if you have met some troubles on using the coupons, you can refer to the link to get more information: https://www.banggood.com/Search_hl68_at334.

If you require any further information or assistance on the order, please do not hesitate to contact us at any time.

We have already contacted you, if the problem has not been solved, please contact us at [email protected]

Best regards,
Banggood Team

GB
1 review
0 helpful votes
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Well made product and a good price to match
December 14, 2020
Updated review

Good discounts for nice looking goods. This has been my first purchase and has been a good experience so far. Looking forward now to the receipt of the goods.

Date of experience: December 14, 2020

Good discounts for nice looking goods
November 10, 2020
Previous review

Good discounts for nice looking goods. This has been my first purchase and has been a good experience so far. Looking forward now to the receipt of the goods.

Date of experience: November 10, 2020
Romania
1 review
0 helpful votes
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Very fast shipping, items as described, I'm very satisfied so far.

Date of experience: December 14, 2020

Very fast shipping, items as described, I'm very satisfied...
November 1, 2020
Previous review

Very fast shipping, items as described, I'm very satisfied so far.

Date of experience: November 1, 2020
Hungary
1 review
0 helpful votes
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Korrekt
December 14, 2020
Updated review

Sok jó árú - korrekt áron. Megfelelő csomagolásban, elfogadható idő alatt! Kell ennél több? Igy szeretem.

Date of experience: December 14, 2020

Korrekt
November 11, 2020
Previous review

Korrekt

Date of experience: November 11, 2020
Canada
1 review
1 helpful vote
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I tried to redeem my new user bonus of $20 but could not get it on this order. Why?

Date of experience: December 14, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


I tried to redeem my new user bonus of $20 but could...
October 30, 2020
Previous review

I tried to redeem my new user bonus of $20 but could not get it on this order. Why?

Date of experience: October 29, 2020
GB
1 review
0 helpful votes
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Spotlights
December 14, 2020
Updated review

So easy to use the web page. Very delighted with the product, not yet fitted and tried out.

Date of experience: December 14, 2020

So easy to use the web page
December 1, 2020
Previous review

So easy to use the web page.

Date of experience: December 1, 2020
Hungary
1 review
0 helpful votes
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Customer service
December 14, 2020

We ordered a TV that came with a faulty LCD display. The error is not due to Banggood or shipping. After submitting the photos and videos, they were offered a refund of the price of the device. Communication is flawless, email exchanges every working day. Customer service 5 stars.

Date of experience: December 14, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

We're really sorry about the order issues you experienced.

You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]

Best regards,

Banggood Team

Sweden
1 review
0 helpful votes
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Good Prices slow delivery
January 13, 2021
Updated review

Good product took forever ended up ordering from another retailer a couple of weeks after the second one had arrived the first one showed up.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment. Sorry about the inconvenience.

Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping time: https://www.banggood.com/Shipping_hl70_at321

We will report your questions to the relevant departments, and will continue to find more suitable, safer and faster carriers.

If you require any more further information or assistance, please do not hesitate to contact us at [email protected]

Best regards,
Banggood Team


Speedy and simple
November 16, 2020
Previous review

Speedy and simple

Date of experience: November 16, 2020
Canada
1 review
0 helpful votes
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Zlrc drone
December 14, 2020
Updated review

Functions and great deal for what it is. Very happy with the product quality.

Date of experience: December 14, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Great deals it seems
October 23, 2020
Previous review

Great deals it seems

Date of experience: October 23, 2020
New York
1 review
0 helpful votes
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Let's see how quick you can get it here. I can not stop and need these parts Asap!

Date of experience: December 13, 2020

Let's see how quick you can get it here
December 17, 2020
Previous review

Let's see how quick you can get it here. I can not stop and need these parts Asap!

Date of experience: November 16, 2020
France
1 review
0 helpful votes
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Super tarif
December 13, 2020
Updated review

Bon produit a un super tarif
Dommage que la notice soit pas en plusieurs langues

Date of experience: December 13, 2020
Katherine L. Banggood Rep
over a year old

Dear Customer,

Thanks for your comments and suggestions. We cheris hevery custome's the opinions and suggestions.

We will continue to improve our website, products and customer services.

You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]

Best regards,

Banggood Team


Tarif intéressant a voir par la suite
November 29, 2020
Previous review

Tarif intéressant a voir par la suite

Date of experience: November 29, 2020
GB
1 review
0 helpful votes
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Rotary tool
December 13, 2020
Updated review

Arrived in tact, have not yet used but looks easy to set up. Very pleased with purchase

Date of experience: December 13, 2020

East to use
November 28, 2020
Previous review

East to use

Date of experience: November 28, 2020
GB
1 review
0 helpful votes
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Nano can v2
December 12, 2020
Updated review

Arrived more quickly than I expected.
Good product

Date of experience: December 12, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Good
November 14, 2020
Previous review

Good

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Mouse
December 12, 2020
Updated review

Easy to use but no idea what product like or any good as only just ordered it

Date of experience: December 12, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Easy to use but no idea what product like or any good...
November 27, 2020
Previous review

Easy to use but no idea what product like or any good as only just ordered it

Date of experience: November 27, 2020
California
1 review
0 helpful votes
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Nice
December 12, 2020
Updated review

Good quality I like letting my co-workers know about you

Date of experience: December 12, 2020

Nice hard to find
October 4, 2020
Previous review

Nice hard to find

Date of experience: October 4, 2020

From the business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
Hong Kong, NY, China
+411
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