Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
Great product!
Great quality!
I highly recommend it.
My husband is very pleased with his present. Loves the warmth of the bearskin hoodie, so much so he's wearing it again today for a walk by the canal. Feels so cosy I'm thinking of buying one
Hi Laurann,
Thank you very much for sharing your impression with us!
We are very happy to hear that your husband is enjoying the warmth and practical design of his hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
When I have my Baerskin it keeps me lovely and warm and in a state of semi arousal which I love very much.
Thanks Baerskin for a great product
Hi Daniel,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The front hood is so annoying and the arm side pocket is kind of off it's too low
Hello Gerald,
Thank you very much for this feedback!
We are sorry to hear you weren't satisfied with the design of the Baerskin Tactical Hoodie. However, we are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the pockets and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The fit was great! I love how warm the hoodie is. The only thing I don't like is the hood itself is so big it hangs over my eyes when I put it up. Overall though it is very comfortable and well made.
Hello Tim,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and comfort. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeable smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Being an outdoor person, i appreciate good comfy hard wearing clothing and this delivers in spades. So much so i bought 3 and took one to switzerland as smart enough to be out and about
Hi Adam,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Bought this for my husband (as he likes lots of pockets!). He has worn it ever since which might be a slight exaggeration but you get what I mean. Top quality product
Hi Lorraine,
Thank you very much for sharing your impression with us!
We are very happy to hear that your husband is enjoying the practical design of his hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Keeps you warm in any weather. Love wearing it. Replaces a lot of jackets that you have with this one. It's the only one you will need. I plan on buying another.
Hi Rodney,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Each hoodie was either two big for XXL, and two tight for XL. The material was of poor quality, rough and not very comfortable on skin
Hello Anthony,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. However, we understand that people have different needs and that our products are not always the best choice for every customer.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Unfortunately didn't take long for zips to break. For the price of the product it is very poorly made
Hi Martin,
Thank you for contacting us about this case!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty and we always try to provide a satisfactory solution to our customers.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
Despite high winds and cold chilly evenings, I have found that the baerskin is totally windproof and very warm. It is nice not to have wear excessive layers of clothing to ensure warmth.
Hi Philip,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Hi Lou,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Hello Sam,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
After all the hype the item I received was 'thin' not as 'deep' as some competitors and probably only worth the 'discounted' price it was purchased for. The listed price, if paid, would have been worthy of only one star.
Expected better.
Hello Tony,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques, but we understand that our products are not the best choice for every customer.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Would never buy again garment no where near warm would never buy again. Commercials are not representative of product.
Hello Scott,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of warmth. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Bought a hoodie, it took months to arrive. When it did arrive, the finishing was of a low standard and it had several hanging threads. Contacted customer service, who first told me to donate the hoodie and they would dispatch another. Having donated it, I got a follow up email asking for photos of the issue. It's impossible to send photos of something you told me to give away, so now I have no hoodie.
Hi Emily,
Thank you so much for sharing your impression with us!
We're sorry to hear you've had to deal with the redundancies of the cotton. In production, sometimes there are ends left that are not the result of bad sewing, but it happens that they are not trimmed properly.
Indeed, we offer our customers a new product if the one they initially received has a malfunction, but we need photo proof before reshipping. I'm sorry there was a misunderstanding about this.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for understanding!
All the best,
Stephanie
Great product, customer service was excellent when I had an issue. Would buy again.
Hi Martin,
Thank you so much for sharing your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
It is also very important to us that you had good communication with our customer support team and that everything related to the delivery was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered the tac hoodie in black and I knew I was in between L and XL so I ordered an XL. As it was, it was very roomy so I contacted customer service for an exchange. In a prompt reply, they were superb and organised a new delivery right away! It arrived and it is perfect! Love this hoodie and it is a quality item. Highly recommend Baerskin.
Zipper on wrong side. Zips as if it's Women's apparel.
Hello Robert,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The company is great on a scale of 1/10 I would rate them 10 for fast shipping and reasonable prices. The baerskin hoodie is average at best on a scale of 1/10 I would rate the hoodie 5 out of 10 it needs better materials then polyester.
Hi Troy,
Thank you so much for taking a few moments to share your experience with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the quality of the material. However, we understand that people have different needs and that our products are not always the best choice for every customer.
In the production, we strived to find the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
This jacket is a huge disappointment. The zipper operates opposite of how every other zipper I have used - it is set up like a woman's garment zipper. The hoodie is sized very large and when I asked to return it I was given a total runaround. The sleeves are misshaped and dont lay well. The hood itself is a mess - it doesn't lay well when not in use and fits like a ski mask when it is up.
Very disappointed in the fit, quality and style and definitely would not recommend
Hello Mick,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hello Bernardo,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie