Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
I love all the improvements, rare will be the day I need a heavy winter coat
Good service from the first delivery to the second one.
I bought a bear skin 2,0 and i live in canada i use it for a winter coat the cold does not penatrate lov it
It's not that the BÆRSkin is a bad product - it's sort of quite OK in a mediocre way. It's pretty well made and the materials are pretty good. The design didn't suit me but that's just my take on it - maybe others would appreciate it more.
The problem is that it's hyped up to the sky and it just isn't THAT good. It's sort of OK but not amazing. I have had it for over a year now and I stopped wearing it after a couple of months because it just didn't tick enough boxes. Whenever I go to my wardrobe to choose there is always something better.
The real kicker though is that having bought the perishing thing the company just will not stop bombarding me with spam emails desperately trying to sell me more stuff I don't like and don't want despite several attempts to block them. It's just rubbing salt in the wound really.
Buy it once, be disappointed, move on. I can live with that.
But make a mistake and then be reminded of it several times a day every day for over a year and that is very hard to accept.
I will certainly never, ever buy a single product from this company ever again and unless you are prepared to spend hours every month clearing rubbish out of you mailbox I suggest you don't either.
It's much warmer than my previous hoodie. I don't need to bring bags to the grocery store anymore just wear my hoodie and stuff all the pockets with groceries.
Warm and easy to wear. 1 in Las Vegas. 1 in Colorado Speings. 1 in California 2 in Washington D C Area
Its thin the wind goes right thru it the pockets are too small the thumb holes are too small it zips like a womans jacket,in fact i think it is a womans jacket,i have had it over a year and i think i have worn it like 3 times,and was more dissatisfide every time,in fact i would like a refund...
Hello Patrick,
Thank you so much for taking a few moments to share your experience with us!
When it comes to the positioning of the zipper on the older models of Baerskin Hoodie, we can confirm that this is, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
This is the best hoodie ever. Fits perfectly has many pockets (with zips) very warm, adjustable sleeves. Highly recommended!
First class on a cold day. Plenty of Pockets to keep your bits and pieces. The Hood was a minor issue but is now fixed so all is now great. Great value for money
Love my new hoodie! It came just in time for hunting season and I used it as a middle layer. It kept me warm during the cold sits in the blind. All the pockets were handy too! Quality build - you won't regret getting one!
Difficult to reach a person to discuss the challenges I was having. Love the hoodie but the zipper pull is on the wrong side for men.
Hello Kathleen,
Thank you so much for taking a few moments to share your experience with us!
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. We had an increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
Regarding the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at [email protected] and I will be happy to help you.
All the best,
Stephanie
I'm a smaller woman and I have to say this is one of the best hoodies I've ever bought. Windproof, adjustable in all the right places, useful pockets, and a hood that actual fits comfortably, this hoodie has it all in spades for me. Definitely worth the price and the fact that even the small is cut for a larger person than me. If you're looking for a gift this is a damn good one.
The fleece is okay and does the job, but I can't get used to the zipper being on the wrong side. Every time I try to take it off I put in the wrong direction. It is annoying!
Hello Paul,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at [email protected] and I will be happy to help you.
All the best,
Stephanie
Doesn't live up to the advertising blurb and turned out to be a huge disappointment
Hello Mcdowall,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I ordered a hoodie for my husband and there was an issue with sizing, and as it had taken a few weeks to arrive from China I was concerned about having to re-order, but the customer service I recieved was prompt, friendly and so helpful. I literally wish that buying online from my own country was as pleasant! The hoodie is really nice quality and I can recomend it.
Hello John,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I paid a lot of money for a rag. It is like the cheapest hoodie in the cheapest shop. It will attract fluff and is only good for the dogs bed. It is purely hype advertising. It is scam level disappointing
Hello Ron,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I had high hopes for this item as the marketing was excellent and highly targeted. First the good: the jacket IS windproof and has light rain shedding capabilities. After that, things start to go downhill! How does a jacket designed for men have the zipper on the wrong side like a women's jacket? This first design lacks the refinements like elastic on the cuffs and the zippered pockets for the most part are too small for anything other than some folding money or a chapstick. If you're going to put pockets on the chest and sleeves get a phone or man's wallet to size them properly.
The jacket had a flaw in and began to unravel on the inside sleeve which was from poor craftsmanship. I'm sure this was a one of, problem but annoying just the same. Service department did replace it but that again was not the easiest to use.
Overall, this COULD be a great item if the distribution were better and you had a chance to try it on before buying. I would probably like to see it in a Cabela's type setting as the sizing is odd.
Hello Chris,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie in terms of the windproof because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the pockets and an American-style zipper on the right side. Please check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at [email protected] and I will be happy to help you.
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hello Guy,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
I'm sorry to hear that you had an unpleasant experience with our advertising, please accept my apologies for that. Please be sure that I will pass your observation on to the marketing team so that they can consider this in the future.
We want to be sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie