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BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Did not arrive till feb.other then that was nice hubby likes it
Bearskin offered great discounts for Black Friday and I ordered some
Very happy with my purchases
Having spent enough to get free shipping US to Australia I put in my order
Then I was offered $30 credit if I ordered $80 plus.
So I bought some more bargains
Your web site works really well
What an experience first coat had a hole in hood but this company restored my faith sent out a replacement in no time highly recommended
For me, this was an expensive purchase. As I mentioned before one of the draw strings had a defect and has since broken. The fact that I also ordered a size to big suck (my fault)
Hi Steven,
Thank you for contacting us about this case!
We are sorry to hear about your drawstring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
When it comes to hoodie sizing, we are glad if you find the item you received good, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
Hoodie is warm enough and as advertised, has lots of pockets. I am a big guy in at 320 and 6 foot. So I ordered a 3x. Fits fine except the length. It was way to short and went up above my belt line. I was little sad but someone in need got a good donation from my local Salvation Army.
Hi William,
Thank you very much for sharing your impression with us!
We are very happy to hear that you enjoyed the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
On the other side, we are sorry to hear that the hoodie wasn't long enough for you. We currently only offer regular sizes but rest assured that I will pass your comments on to our design team so they can consider tall versions in the future.
Your feedback is very important to us and we always try to meet the needs of our customers in order to further improve our products.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I'm not a clothing designer but if I were, I couldn't do better. All the right stuff in all the right places.and warm enough but not too heavy. Now that I think of it, I would make it just like the BAERSkin.
Great garment love wearing this the only problem I would say is sizing I ordered a XL which is normally my size and I could have gotten a large other than that great hoodie
Ordered 1.0 versions, First order was a large, zipper started to go already, hard to zip up and wants to separate second order was a x large, half the thickness of the first Hoody. My expectations were higher based on the adds, poor quality based on version 1 of these hoodies.
Hi Tim,
Thank you for contacting us about this case!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
I ordered a hoodie a year ago based upon an add that showed improvements to the original hoodie that was not delivered. What was delivered was the original hoodie. Rather than send it back, was given deeper discounts- but. Wouldn't buy another based upon this experience. Was told that original hoodies were plentiful in inventory and the ones used in the ad had not been produced for sale yet. Also, no trademark patch saying it was the product specified (Bearskin label)
Dear Eric,
Thank you for contacting us about this.
Indeed, In the meantime, we launched several versions of our Baerskin Tactical Hoodie and in the transition stages, we still had older models that we were selling. After checking the system, I see that you ordered an older version from our website.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut. Please check our offer on the website, we would be very glad if you give this latest version a chance.
The satisfaction of our customers is the most important thing to us, so if there is anything else we can do for you, please contact me at [email protected] and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Sleeves are too long related to the size. The hoody doesn't stay up on head and constantly going down closing eyes. Warm enough for mild Manitoba weather.
Hello Roman,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the length of the sleeves and a noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I do not like the 2 front zipper thing! Too hard to put on!
Hello Dennis,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the two-way zipper. The two-way front zip adds extra breathability and better temperature control and it features a full-length protective storm flap for extra warmth. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I'm not as super military as the image of this item might seem to suggest however I have been finding it quite appropriate in protecting my neck against cold winds. The pockets are ample I have really only used three of them and there are more to spare if anyone likes using a lot of different pockets. The color green goes well with the Parks department and I do spend a lot of my precious time in the Park. Yes I do like this hooded jacket for sure.
Look like a good product but seamed average not worth $100
Every tag an invoice said xl but when I opened the bag it was a large an couldn't get pics to send at site to get it returned then seen where I could of bought on Amazon for $35.00
And no return hassle!
Hi Mark,
Thank you very much for sharing your thoughts with us!
When it comes to hoodie sizing, we are glad if in the meantime you found the item you received good, but we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to other products that can be found on the market and that are similar to our Baerskin Tactical Hoodie, we just want to assure you that only the hoodie that is marked with our original label stands behind all the performance and quality described on our website.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
I purchased the "first generation" of the Baerskin hoodie. It's not windproof, the hood has no drawstring and it's not useful as an outdoor garment when temperatures drop much below double digits...
I now use it indoors as a "house jacket" and regret having wasted my money.
The newer version is ridiculously expensive and not worth risking another questionable purchase.
Hello Ronald,
Thank you for taking the time to share your impression with us!
We understand that you expected more protection from the wind when it comes to our hoodie. I see that you purchased the older version, but let me kindly inform you that new models have adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeable smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
It's a warm police sweatshirt The only gripe I have is the pockets in the back you can't get access to them readily and it's like what's the point you can't put anything back there... The hood is okay but you didn't put any ties around so you could bring it around your neck and adjust it it would have been better if that was detachable by a Velcro that you had an option of putting it on or not
Hello John,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
I see that you purchased the first generation of the Baerskjin Tactical Hoodie, and let me just kindly inform you that the new model has adjustable toggles on the hood that allow the wearer to draw it closer to the face to prevent cold or wind from gushing through.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
This is a great hoodie. It's the only coat I have that actually keeps me warm! Feels good and soft with a great appearance
Trail Blazer - great jacket for cold weather, lots of storage space and good for bad weather.
I so wanted to like this fleece but alas now is a great polishing cloth for my car. Firstly the arms are great if you are a orangutan had to remove four inches so could use my hands, the hood was only snug when over my motorcycle helmet otherwise would turn me into a blind Jedi sadly just pointless
Hello Andrew,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the cut and the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeable smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Feels thick, but seems the wind, and cold air, go right through it. Hood is huge. Too huge. And I don't like those velcro wrist straps. Too bulky.
Hi Robert,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out.
Our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi Christi,
Thank you very much for this feedback!
We are delighted to hear that your husband is enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
We hope to see you soon at our online store again!
All the best,
Stephanie