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BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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The zipper is on backwards the hoodie is so loose on my I can almost swim in it and yes I chose the right size, however since this is made in China it is very low quality and sizing is off.
Built for a body like a box. Even if I was barrel chested, this hoodie is bulky. It was very warm and wind resistant, but the seams began to come apart after 6 weeks. Completely unwearable after 3 months.
Hi Mark,
Thank you for sharing your honest feedback with us!
We sincerely apologize that your experience with our hoodie did not meet your expectations, and we appreciate you bringing these concerns to our attention.
We are genuinely sorry to hear about the issues with the fit and the durability of the seams. This is certainly not the experience we intend for our customers, and we take quality concerns seriously. Your feedback is invaluable to us as we continuously strive to improve our products.
Thank you for giving us the opportunity to address your concerns!
Best,
Stephanie
Broke it in during deer season. Wore it in the blind as an exterior layer. Wind and chill - no problem. Great jacket. The only concerns I fear is the zipper will not last as long as the hoodie and when I'd like to zip it up to just a few inches short, the collar pokes me under the chin.
Hi Duane,
Thank you for sharing your experience with our hoodie!
We're thrilled to hear that it performed well during deer season, providing you with protection against the wind and chill in the blind.
We appreciate your feedback regarding the zipper and collar concerns. Quality is paramount to us, and we take your observations seriously. We'll certainly take a closer look at these aspects to ensure that future iterations of our hoodies address these considerations for an even better experience.
If you ever have more insights or if there's anything else we can assist you with, please feel free to reach out. We value your input and are committed to continuous improvement.
Wishing you many more comfortable and enjoyable outdoor adventures with our hoodie!
Best,
Stephanie
Very helpful was great to do business with if i ever need another product i will order again
Thank you
Hi Harvey,
Thank you so much for your kind words!
We're delighted to hear that you found our service helpful and had a great experience doing business with us.
We truly appreciate your feedback, and we'll be more than happy to assist you again whenever you need another product. If there's anything specific you're looking for or if you have any questions in the future, don't hesitate to reach out. We're here for you!
Thank you once again for choosing us, and we look forward to serving you again!
Best,
Stephanie
A warm and a quality product that I would like to recommend for any one that walks a dog as the pockets are deep to hold a retractable lead
Hello,
Thank you so much for your kind review!
We're thrilled to hear that our product has brought warmth and quality to your walks with your furry friend. It's fantastic to know that the deep pockets have proven handy for holding a retractable lead.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. If there's anything else we can do for you or if you have any more feedback, please feel free to let us know. We're here to make your walks even more enjoyable!
Wishing you and your dog many more cozy and pleasant strolls with our product!
Best,
Stephanie
My husband bought it for me (he has two) and it is super cozy. Customer support was awesome. He ordered the wrong size by accident so they sent me a new one at no charge and allowed me to keep the other one which we gave to a friend and now she wears it all the time.
Hello,
Thank you so much for sharing your wonderful experience with us!
We're thrilled to hear that you find our hoodie super cozy and that your husband's gesture of gifting it to you was such a success.
We're also delighted to know that our customer support team could assist with the size issue seamlessly. It warms our hearts to hear that the extra hoodie found a happy home with your friend, and she now enjoys it regularly.
Thank you for choosing to shop at our online store, and we hope to have you back there again soon!
Best,
Stephanie
So far I have ordered two for myself and one for my wife. I accidentally ordered the wrong size for my wife (large instead of small…don't do that) and they were kind enough to send a new one at no charge. Very good customer service.
I like all of the pockets. The warmth and the look.
Hi Joseph,
Thank you so much for taking the time to share your positive feedback!
We're delighted to hear that you appreciate the functionality of the pockets, the warmth, and the overall look of our product.
Your satisfaction is our priority, and it's always rewarding to know when our customers are pleased with their purchase. If there's anything more we can do for you or if you have any additional thoughts to share, please feel free to reach out. We're here to make sure your experience with us continues to be enjoyable.
Wishing you many cozy and stylish moments with your hoodie!
Best,
Stephanie
Material is super thin. Windows cuts right through it. Fit was off. Overall, shoddy product.
Hi John,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
I finally found the winter hoodie I've been searching for. Warm by itself. Good for layering. Pockets. Lots of lovely pockets.
Hi Manoli,
Thank you so much for taking the time to share your wonderful experience with our winter hoodie!
We're overjoyed to hear that you've finally found the perfect addition to your winter wardrobe.
It's fantastic to know that the hoodie is delivering on its promise of warmth, making it an excellent standalone piece and a versatile layering option for the colder months. We put a lot of thought into the design, and we're delighted that it aligns with your expectations.
And, of course, we share your love for pockets! We believe in combining style and functionality, and the abundance of pockets in our hoodie is a testament to that. It's always great to hear when a design element resonates with our customers.
Wishing you countless cozy and stylish moments as you enjoy the warmth and functionality of your new winter essential!
Best,
Stephanie
Was thin material, not anywhere near the quality is was advertised to be.
No drawstring for hoodie
Hi Rudolf,
Thank you for taking the time to share your feedback with us, and we genuinely appreciate your honest evaluation of our product!
We're sincerely sorry to hear that the material of the hoodie did not meet your expectations, and we understand the importance of delivering on the quality promised.
Your experience is essential to us, and we take concerns about product quality seriously. We want every customer to feel satisfied with their purchase, and we regret that we fell short in this instance.
Rest assured, we would like to investigate and work towards a solution that ensures your satisfaction. Therefore, please feel free to contact our customer support.
We appreciate your openness, and we want you to know that your feedback is invaluable as we continuously strive to improve our products and provide the high quality that our customers expect.
Thank you for bringing this to our attention, and we look forward to the opportunity to address and resolve your concerns!
Best,
Stephanie
The hood is so large unless you have a helmet on it smothers your face
Hello Douglas,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeable smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I found the hoodie design to be pretty good and functional. As for wind resistance, not really. The main zip closure was backwards (like typical ladies coats). I also felt that the price was a bit high for the garment.
Hi Terry,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the functionality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Each of the pockets has been carefully designed to provide enough space to store essentials during various activities.
When it comes to the price of our hoodie, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. However, be sure that I will forward your impression to our design team so they can consider these features in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The zipper mechanism is opposite of what I am used to. A minor detail but one I'm reminded of each time I wear the hoodie. In the positive side, the material does a great job of protecting against wind and chill.
Hi Patrick,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
On arrival was disappointed the material is scratchy and lost it's integrity seems more awkward after laundering
I'm totally dissatisfied and disappointed
Hello Albert,
Thank you for taking the time to share your thoughts with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the quality of the material. However, we understand that people have different needs and that our products are not always the best choice for every customer.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting. I'm sorry you didn't see this advantage yourself.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
It came within the time-frame they said it would, this was bought as a gift for my son
The hood is way to large i put it over my head and it covers my face The sleeves are two short Not happy with the garment would not buy another one
Hello Matt,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeable smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Everything is fine with the jacket but the hood strings broke on one side.
I bought 4 of these hoodies. Before you made one for females. I love mine, My Dad loves his. My Manager loves his. My cousin loves his too. I am warm, dry and comfortable. The many pockets are so useful. I love the hood and the length. Awesome product. Shipping took long but well worth it.
Hoodie is very warm and comfortable. I do wish zipper was reversed so it would be like all zippers in the US but other than that, the hoodie is just what I wanted.
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi Matthew, thank you for your feedback! We are sorry to hear that the Baerskin Hoodie you received was too big for you. If you ever place another order with us in the future, please know that we offer exchanges/returns, as long as you contact us immediately after receiving your order and noticing the issue. As for the zipper, we are happy to let you know that we moved it to the right side due to public demand. Lastly, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are committed to delivering quality products to our customers, which is why feedback such as yours means a lot to us, as it lets us know how we can do better. We hope you give our store another chance soon!