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BÆRSkin Hoodie

2.4

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BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
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Canada
1 review
0 helpful votes
Follow Chris Z.
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Great product!
January 7, 2024

I ordered the wrong size. They were very helpful!😁

Date of experience: January 7, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Chris,

Thank you very much for telling us about your experience!

We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.

It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.

Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Very well made and good for outdoor activities. Works well in in cold light rain weather conditions.

Date of experience: January 7, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Ross,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow Eric O.
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I have two of the BAERSkin hoodies. This was my fault as I ordered the first one a size larger that normal for me and it was huge. As I live the UK and had worn the hoodie a few times I couldn't send it back. I gave it to a friend who loves it. I then bought one in my size and they are very generous with sizing, it's still a bit big but I like it slightly loose fitting. The first one I bought was a V2.0 and the 2nd one I got was a V3.0 - the V3.0 is better made with even more pockets. One other thing - they very rarely have all the collours available. I wanted an orange one but they were never in stock. I got the tan one which is very nice and the light grey (bit boring).

Date of experience: January 7, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Eric,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

When it comes to colors, we're sorry to hear that you weren't able to order the one you originally wanted. Recently, we have had a marked increase in demand for our Baerski Tactical Hoodies, so some colors are low in stock. We advise you to follow our offer on the site from time to time in order to order the desired model at the right moment.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Washington
1 review
1 helpful vote
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Wasted a 100 bucks on a sweatshirt that is too small. So it's wasted money

Date of experience: January 6, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Gary,

Thank you so much for sharing your impression with us!

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Canada
1 review
0 helpful votes
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To be determined.
January 7, 2024

Received and opened, first impression the material was a bit stiff and didn't feel comfortable as it didn't contour to my body.

Date of experience: January 6, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Gordon,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of comfort. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.

We believe that after wearing the hoodie a bit more the material will gain the necessary elasticity and will fit according to your measurements.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Australia
1 review
0 helpful votes
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Love the jacket (I bought the sleeveless 10 pocket).
However, at times when I've fully zipped the jacket, the bottom of the zipper parts. It is annoying and usually happens when bending over. Is there a more secure zip that won't separate, such as one with large teeth for more engagement?

Date of experience: January 6, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Simon,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.

We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.

When it comes to the type of zipper, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

All the best,

Stephanie

GB
1 review
0 helpful votes
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New to BÆRSkin hoodies
January 6, 2024

Great hoodie at a great price point. Warm & light shower proof. Now testing with winter weather & merino base layer with space for mid layer micro fleece if needed. Yet to see if it survives my two retrievers for wear & tear. Love the colour, pockets & practicality.

Date of experience: January 6, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Adrian,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Florida
1 review
0 helpful votes
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Warm and comfortable
January 6, 2024

It has been warm and comfortable while sitting in the stands watching my daughter's soccer games

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Kurt,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

California
1 review
0 helpful votes
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They loved their hoodies!
January 6, 2024

I bought 4 hoodies for my grown boys and husband. They all love them. The hoodies really do keep them warm. Thank you!

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Nancy,

Thank you so much for sharing your impression with us!

We are very happy to hear that you and your family are enjoying the quality and design of your new hoodie.

Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.

This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.

The fact you bought four hoodies for you and your family tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Ohio
1 review
0 helpful votes
Follow Sherrie Z.
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Over advertising on you tube
January 5, 2024

Me and my husband love them part of our prep kits also have recommended them to my family members great colors also.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Sherrie,

Thank you so much for sharing your thoughts with us!

We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.

We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.

The fact you recommended our hoodies to your family members tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Maryland
3 reviews
4 helpful votes
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Great Hoodie
January 5, 2024

I ordered this for my son-in-law. He was very familiar with the BAERSkin Hoodie and never bought one, so he was so happy and absolutely loves it.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Althea,

Thank you very much for sharing your impression with us!

We are very happy to hear that your son is enjoying the warmth and practical design of his hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Canada
1 review
0 helpful votes
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Good quality 👌
January 5, 2024

They look very nice with lots of pockets, sizing was a little hard with all the different size of people out there in large or medium 🤔 medium seams to fit good for me, instead of the usual large.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Bruce,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Virginia
1 review
3 helpful votes
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Velcro
January 5, 2024

The velcro used to secure the slave length is completely useless. Does not work. Everything else is amazing and it's so comfortable. I'd buy 3 more if they didn't have this issue.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Francis,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

When it comes to the sleeve velcro, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Alabama
1 review
1 helpful vote
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Terrible company.
January 12, 2024

Do not waste your time and money. Triple charged on first order, thankfully my bank stopped them. Second order received an email saying payment received and package shipped. Two days later got hit with another charge and an email saying order didn't go through. Customer service is non existent. No way to get in touch with a human. Phone number puts you on hold for 20 mins then hangs up. Email bots that keep telling you to be patient. 3 days of the bots...I'm over it. Went back to their website and noticed no 1 or 0 star reviews. So I gave them a 1 star review and it never showed up. What a garbage company

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Steve,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.

When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.

Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.

For all other questions, feel free to write to me at [email protected] and I will be happy to help.

All the best,

Stephanie

Pennsylvania
1 review
0 helpful votes
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Awesome Hoodie
January 5, 2024

This is an awesome hoodie I love it, great quality, awesome customer service. Have worn it in the cold hiking with my Golden Retriever,very warm and versatile hoodie.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Suzanne,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Washington
2 reviews
0 helpful votes
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Our favorite hoodie
January 5, 2024

My husband and I wear our Baerskins knowing they will keep us warm and protected while doing chores around our property. All the pockets are great for stashing tools, phones, etc.
Although not meant for wearing in a downpour, it does repel the rain well. Perfect for windy, cold, dry days.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Vicky,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

North Carolina
1 review
0 helpful votes
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Best customer service ever---- had a small tear where velcro patch sticks on and customer service replaced no questions asked.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Keith,

Thank you very much for telling us about your experience!

We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.

It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.

Our goal is to answer customers as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Great buy!
January 5, 2024

Arrived when said well packed, good experience with the Company 😊

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Brian,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie

Pennsylvania
1 review
0 helpful votes
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Could be better
January 12, 2024

The jacket/hoodie isn't bad. Could definitely use 1 or 2 inside pockets. And also a draw string for a tighter hood. Other than that zippers are great. And love the wind proofing.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Joshua,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.

I see that you purchased the first generation of the Baerskjin Tactical Hoodie, and let me just kindly inform you that the new model has adjustable toggles on the hood that allow the wearer to draw it closer to the face to prevent cold or wind from gushing through.

We are happy to inform you that the latest Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

Thank you for your understanding!

All the best,

Stephanie

Texas
1 review
0 helpful votes
Follow Darwin S.
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The Absolute layer
January 5, 2024

I love it. Only needing the hoodie to stay warm, gives me full mobility and keeps me light. Pockets everywhere, i can carry a lot more.

Date of experience: January 5, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Darwin,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie