On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
I saw this product advertised on Facebook and thought I'd give it a try. I was glad I did as I'd lost a lot of weight and needed something to keep me warm in a British winter. Service was excellent, it took under a week to arrive and was as advertised. The grey is a very neutral colour, so can be worn with anything. The only slight drawback is if it gets wet, it takes an age to dry!
Jacket is great blocks wind good,but hood is really way to big. Wish they would be up front about where its made in china
Hello Jerry,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
We want to be sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Where's my order? No updates but y'all sure did process my payment.
Hi Pamela,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
Fast response good communication and helped with my missing package replacement
Hello Mike,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also very essential to us that you had good communication with our customer support team and that everything related to the delivery was immediately addressed in your favor.
Our goal is to answer customers as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
It might be good, it might not. These people took my money, sent me tracking information - and never sent the item to the shipper. I'm just told to wait, that they know precisely where it is - but they are not telling me. Fortunately, I used PayPal and have some protection from this fraud.
Hi Jim,
Thank you for this feedback!
I am sorry to hear that you haven’t received your package yet. Let me just kindly assure you that we are here to help you and that your satisfaction as a customer is very important to us.
I checked your order in the system and found that your package is on its way to you at this point. Please contact me at [email protected] for any additional information and I will respond immediately.
Thank you for your patience and understanding!
Kind regards,
Stephanie
A lot better than I expected so I bought another one. Satisfied with both of them. Thanks
Hi John,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered the wrong size. Customer service was very helpful getting the right size and told me to keep the original one.
Hello Vern,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.
Our goal is to answer customers as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Super warm and soft so its flexible to move around in. The sleeves have velcro straps to snug them down from cold air drafts. Lots of pockets and a nice deep hood so I can wear a winter cap comfortably underneath it. I'm also a big buy (6'1"@ 280) and this hoodie fit perfectly (loose, the way I like my jackets), so you can wear a couple of layers underneath it.
Hello Don,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The large size is very large more like an XL. The pockets are nothing special and the military look is all in your imagination. I spent more of my time fighting the zipper than wearing it. I had the zipper replaced locally just so I could wear it and get my monies worth. It's now rolled up in the corner with my tent and sleeping bag waiting for my next outing, maybe.
Hi Hans,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Good overall fit great color and keeps the cold winds out and also you don't overheat wearing it.
Hi Ian,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Bought one about a year ago. Product was not as advertised. Needs a draw string on hood. Needs a cell phone pocket
Hello John,
Thank you so much for taking a few moments to share your experience with us!
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
I see that you purchased the first generation of the Baerskjin Tactical Hoodie, and let me just kindly inform you that the new model has adjustable toggles on the hood that allow the wearer to draw it closer to the face to prevent cold or wind from gushing through.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The hoodie is fantastic, warm and largely wind proof as advertised. Came earlier than expected and their customer service reps were a great help with a sizing issue I had. Will order again for sure!
Hi Kathleen,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
It is a very soft, warm and comfy coat. It's been in the 30s and I am very comfortable in the elements wind chill takes it in the twenties.
Hi Dennis,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Versatile use of pockets and nice and warm. Makes keeping up with your EDC and accessories easy.
Hi John,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I've had lots of old fashioned hoodies and they are all OK. But the Baerskin is a hoodie for life: its great even in South Dakota winters with minimal layering, great for travel with the zip pockets keeping my gadgets secure and easily accessible. I even used it as a make-shift sleeping bag a couple times.
Hi Curtis,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
My wife and I decided it was time for new baerskin hoodies because the originals were beginning to get a little old. The new ones are better in every way EXCEPT I miss the thumb hole.
Hi Paul,
Thank you very much for taking a few moments to share your impressions with us!
We are very happy to hear that after you purchased the older version, you got the desire to buy the second one with improved features. This tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
The new 3.0 version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
It's very good and pleased with my purchase and can't wait to get more stuff
Hi Frank,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This hoodie kills the wind and is a generous fit over other clothes.
Really like all the pocket options as well.
Hi Gary,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Hood is ridiculously oversize and doesn't even have a drawstring to tighten it around the head/neck. The arms are short in comparison to the body. If I was to get one that fitted, it would need to be a mix of sizes. I'm glad it was less than $100.Due to this experience, I'm not comfortable paying the new price for the updated hoodie.
Hi there,
Thank you so much for taking a few moments to share your experience with us!
I see that you purchased the first generation of the Baerskjin Tactical Hoodie, and let me just kindly inform you that the new model has adjustable toggles on the hood that allow the wearer to draw it closer to the face to prevent cold or wind from gushing through.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
The sweatshirt/jacket is very comfortable but the hood fits like crap! It just hangs all over my head and fits me like it's for a grown up and I'm an 8 year old child! I always have to adjust it so it won't fall over to block my vision! More often than not, I just avoid the issue and decide not to put the hoodie on my head. Otherwise, it is very comfortable!
Hello Rito,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stuart,
Thank you so much for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie