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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Friends are jealous, im always cold and so far in 25° weather im walking around with just a T-shirt under my baerskin hoodie...I had to put them on. 😃
I have a problem with the zippers that don't have a stop at the base although i had two zippers both have come completely off because it should have a base to prevent this from happening.
Hello Doyle,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the zipper stops, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
The Baerskin people couldn't be better however when it goes to a third party for delivery that's when things get bad. The kit itself is excellent I wear mine most days, just scope a better delivery system.
Hi Rhett,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought a hoodie for my brother -- the zipper was sewn in backwards and it broke. I replaced the hoodie for him and he likes it very much. Reporting the gaffe was pointless -- my brother had no capacity to return the item.
Hi Edward,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Delivery way too slow. Fifty characters -- why would I need to elaborate in 50 characters what my simple dissatisfaction is? Res ipsa luquitur.
I spend a lot of time on the water and this jacket is the best I have ever seen.
Hi Steve,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you purchased your sixth Baerskin Hoodie tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Love the fit and feel. Love the warmth and practical features. The pockets are awesome!
The first one arrived, after trying it on, I immediately bought another one!
Hi Ennis,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I have been wearing the hoodie all fall and winter here in New England and its performance is outstanding. I have purchased 2 others for relatives. Everyone loves them. You BAERSkin folks hit this one out of the park.
Hi Mo,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you and your relatives are enjoying the warmth of your new hoodies. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Takes a minute to be delivered, but once it is you wont want to take it off.
Hello Rich,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Hoodie took a minute to arrive, but when it did, it is everything they say it is. Warm, fits great and has plenty of pocets.
Left a message no response.not good wish you would credit my account like you were supposed to I am interested in another hoodie
Hi Christopher,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that your refund is already completed and our agent wrote you about that. Please check your email inbox and continue communicating with them for any additional details.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
Whatever the description of the hoodie during commercial is true it does provide warmth and comfort only negative the size is kind of big especially when it comes to the attached head covering kind of big and loose
Ordered one for myself suspiciously...came in a few weeks,fit great CRAZY warm. Bought another color a few weeks later. You will not be disappointed. The only part I'm not fond of is the wrist closure 🤷🏻
Hello Suzanne,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Putting the cost to one side as it was quite heavily discounted at time of purchase. I felt that overall it's not quite as wind resistant as I would have hoped. I don't really have anything negative to say about it, but on the other hand I have probably owned just as good hoodies that were considerably cheaper. It's ok I like it but would I buy another? Probably not.
Hi Steve,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Bought one as Christmas gift but unfortunately sleeves were too short. He is 6'4". Email CS who were efficient and speedy in their response. Gave me some options all which were very generous. Bought larger one, and my Son loves it. He says he needs to but more gagers to fill the pockets, lol. All in all very positive experience.
Hi Janet,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that your son is enjoying the quality of his new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Looks a good product, but the person it's for, hasn't had chance to test it yet.
Took for ever. Came late, left strewn and not secure. 3 times. You should make a vest with rain shear nylon cover. Get real camo.
Hello Neil,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
I am sorry to hear that your package arrived in less than ideal condition. Rest assured that we will contact our shipping partners to prevent similar situations in the future.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
I have reached out to your company more then 10 times via email and your chat but it seems that no one is working there. Do you think I can finally get to speak to someone so I can give you the 5 stars you deserve.
Hi Marty,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
It's very warm and had plenty of features and pockets. The hood is a bit large fpr my head, and is warm enough that I wouldn't wear with a hat, but it does have drawstrings. Bought one for myself and one each for my 2 boys. They also like the hoodie. Intend to buy one for my wife.
Hi Jeff,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Does nothing in the wind. Dog fur magnet. Still love it and would shop again. Just giving my honest feedback. I'm from Alaska and currently am in the south; I was going for look over function anyway. Not sure if you fixed the YouTube ads or not, but about a year ago, they kind of made fun of Eskimos. I am Eskimo, and if you look up Alaska Native parkas, you will see that they are BEAUTIFUL!
Hello Rachel,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
When it comes to our advertising, thank you for your suggestions and be sure that I will pass them on to the relevant department. Our goal is to make our customers feel comfortable in every way and that's why we strive to improve our service daily.
When it comes to our advertising, thank you for your suggestions and be sure that I will pass them on to the relevant department. Our goal is to make our customers feel comfortable in every way and that's why we strive to improve our service daily.
You can check our latest offer here: https://baerskintactical.com/?utm_source=direct&utm_medium=direct We recently launched several new Baerskin models and we would be happy if you consider them.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The whole point to a hoodie is the hoodie part. Otherwise, it's just a jacket. This hoodie broke after less than a half-dozen wearings. Not repairable by end user. Essentially threw away $200.oo
Hi Dayton,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about your hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
BaerSkin Hoodie is superior in every way! The order arrived early and in good condition. The hoodie itself is heavy weight and warm and has tons of well-thought out pockets. It has been a total win. The only caveat I would give is that the hoodie itself is very generously sized. I wish I had known that before ordering, but there was no possility of wrenching it off my husband long enough to exchange! He loves the thing and wears it with a great deal of happiness and warmth!
Hi there,
Thank you very much for sharing your impression with us!
We are very happy to hear that your husband is enjoying the warmth and practical design of his new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to hoodie sizing, we are glad if you find the item you received good, but we would like to remind you also of our exchange policy. The customer only needs to contact us within the period stated on our website and we will get back to you quickly with a satisfactory solution.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Ok I had ordered a jacket, 2 sweat pants and a hoodie for christmas gifts on 12/4,12/5
I recieved first package after xmas like 5 weeks later and it only contained 1 hoodie I wrote to them and they assured me they were in transit which by the way is CHINA, so 2 weeks later I get the jacket now it is 7 weeks and I had to do a case on paypal as they kept saying fill out a form they never provided, well in 1 day they answered paypal saying the order is shipped out of china waited another week and one pair of sweat pants arrived on 1/25 I then wrote to paypal after all this I never got my whole order and they wrote to paypal they would refund me $63 out of the $335 I paid, first of all the 8 emails and having to involve paypal for a charge back was uncalled for and if all knew they drop shipped from China while avertising usa made is a deception, never again I hope others read this and do not fall vicitm like I did
Hi Louis,
Thank you for your feedback!
We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We hope that you have contacted our customer service in the meantime and that everything regarding the delivery was quickly resolved in your favor.
We are sorry to hear that you waited for some of your Baerskin products longer than expected. When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
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Hi Nina,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie