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BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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It is a wonderful hoodie,very comfortable and warm and a great fit.It was so comfortable that I told my friends all about it and ordered more stuff from Bearskin.
Very warm and cozy product.Looks great and is very hard-wearing Highly recommended.
Comfortable and does fit well
Not as warm as the mens
Pockets are not big enough - so much smaller than the mens
Hello Margaret,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
When it comes to the dimensions of the pockets on the women's hoodie, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Easy on and off and good warmth and fair wind protaction
Great under a shell
Hi Rocky,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
All issues were resolved satisfactorily and promptly.
Hi Thomas,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I have purchased a lot of these hoodies they are brilliant delivery was slow but the item was fantastic.
Hi David,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Best fleece / hoodie I've ever experienced. Ticks all the boxes, so much so that I purchased two! Well made & very warm. Only criticism is the zipper could be a bit more substantial & time will tell how long it survives. Good job that I have a spare Hoodie!
Hi Stuart,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the design of the zipper, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Have 3 hoodies one for hunting and 2 for knocking around great product they truly keep out the wind warm and luv all the pockets you won't regret the purchase of this product
Hi Jay,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered a tactical hoodie (L2ULCAT9) on December 7 2023 and I notified the company after several weeks that my order had not arrived so they told me to fill out a missing item form which I did and we're now February 1 and still haven't gotten my order. I was told that I have to fill out another missing item form. How many times do they expect me to fill out this form? All I'm asking for is a reimbursement on my credit card. I have bought some clothing from this company for nearly $800 and that is the kind of service that I am receiving.
Hi Pierre,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
I Oreder a hoodie for myself on December 7 2023 and I still haven't received it. I also ordered some hoodies for my boys and several other items which came to a cost of over $800 and I keep getting the runaround. So much for bearskin and their broken promises. But they are very quick to take the money. Thanks but I'll shop somewhere else. Very unsatisfied customer. Don't be fooled!
Fit was great when I first received it. Now the fit is very lose and I haven't lost weight! I've had it since Christmas so not much I can do at this point. So unless you want to layer quite a bit, get a smaller size.
Hi Rosie,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about the fit of your new hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
Ordered online and delivered within eight days. Love the new design, very happy with my purchase.
Hi Ray,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I have 2 hoodies recently purchased and enjoyed for a month in the PNW weather and have found the hoodie perfect for wear inside and of course outside,very versatile,saves wearing a sweater,that's how I get away with wearing a sweater.,
Hello Simon,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
The fact you also purchased other Baerskin products tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Hoodie is no warmer than my Carhartt. My first came with a broken zipper. I never got the replacement. Ordered 2 for christmas never got them. I stopped the payment and Baerskin sent my credit card company a bunch of pictures from their website and they convinced them to charge me anyway. This company will screw you if they have the chance.
Hi Richard,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
My order arrived in a timely fashion - despite being placed in pre-Christmas (Nov,) timeline. When product arrived I was thrilled with the high quality of fleece and the 12 TWELVE pockets. I look like a Michelin woman as every pocket has a purpose - dog treats, dog leash, kleenex, cell phone, gloves, horse treats and more! You can never have too many pockets!
I also bought one for my husband and he loves it.
Hi Anne,
Thank you very much for sharing your impression with us!
We are very happy to hear that you and your husband are enjoying the practical design of your new hoodies. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I needed a new hoodie, and thought that I would give Baerskin a try because it was only a few dollars more than most of the hoodies I had been considering. Well, I am duly impressed with my Baerskin hoodie. It's incredibly warm when I'm outside, yet it's comfortable when I'm inside while running errands in and out of doors. I love all the pockets and having two spots for attachment of velcro patches is a nice bonus. I like my Baerskin hoodie so much, I bought one for my girlfriend, and now I'm thinking about purchasing a couple more for myself in different colors.
Hi Glenn,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
The fact you are thinking about purchasing a few more Baerskin Hoodies in different colors tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I duplicated my order for a hoodie in error. I contacted customer service immediately and they corrected my error.
Hi Sherry,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The pockets on the sleeves are seam-taped in a manner that needs a revision. The seam-tape rubs and is irritating. The seam-tape material itself should be re-evaluated and a different material selected. Keeping them all the same polar fleece would be my suggestion.
Hello Joel,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the design of the sleeve pockets, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
The fit is very good it is warm easy to wear and with plenty of pockets you won't need anything else.
Hi Adrian,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and design of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
We created a special cut with lots of pockets so that the wearer can have the necessary necessities with him at all times, just by wearing this hoodie, without additional backpacks.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The baerskin belt we purchased does not fit the loops in the hunting pants for which it was purchased. Return is costly. Offer to reimburse 40% is not evident as of yet!
Hi Brenda,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that your refund is already completed and our agent wrote you about that. Please check your email inbox and continue communicating with them for any additional detail.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
The quality of the product and the fit were above expectations. I'm happy with my purchase
Hi Kevin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Hi Hank,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi there,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you recommended our hoodie to your friends tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie