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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Great fit and very warm! I ordered and my order came in when they said it would.
Great quality n style. The goodies fit snug n its really warm. I don't even need an overcoat at -15to -20 weather
Hi Ellen,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
The great customer service before I ordered the BAERSkin Hoodie's was excellent and I encourage anyone looking for a WARM jacket to order this hoodie.
Hi Donna,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This hoodie is remarkably warm and comfortable. I have worn it as a base layer beneath another jacket in sub-20 weather and it has provided great warmth. Any temperature higher than that it is enough without help. Windy days may require a windbreaker as it can only block so much. It is the warmest hoodie brand that I have ever owned.
This jacket is as advertised. It was a warm light weight jacket with tons of pockets. I definitely recommend it.
Great quality, great value, very warm, lots of pockets
Hi Mark,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I had to place an order three different times. I tried twice with PayPal and it didn't work either time. I finally ordered with my credit card. It takes a whole to receive it. It's a great product. Sadly, it is yet another made in China. Realky trying to get away from that.
Hi Shawn,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Long story short, I ordered the heavy jacket and went bigger in size the usual. Received pretty quickly and as I suspected, too big. Exchanged for the correct size, also received quickly...Haven't taken it off
Hi Scott,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I made a purchase for the soft shell rain jacket, and it gave me a time sensitive 8 min timer to add a sweater 3.0 L navy blue to my order for 75$ of course I said yes clicked it said done and after the order processed I have bo sweater, and this is after having my first order of a sweater not show up only a belt I ordered with it, im very sad and would love any help I can get.
Hi Dwayne,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
I read reviews and decided on my first purchase, and I was delight to find the product was exactly what they said it was going to be. I've purchased three more products at each one of them lives up to the same standard it has become my go to layering
Hi Andrew,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
The fact you purchased three more Baerskin products tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Keeps wind and cold out, comfortable, true to size, and easy to move in. Head hoodie a little large.ok with cap on head.
Hello Terri,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Been wanting to buy this product but was in beginning very pricey. But I got it and very warm. Perfect for my backpacking winter trips. So good I got the sweat pants too. Combination of both tucked in my hammock I'm very very warm. Only one problem. You can ware this anywhere near a camp fire. One spark and you have burn marks. If in future maybe incorporate some protection for that. Being a 100% polyester the smallest spark will leave a mark.
Hello Lonnie,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the flame-resistant feature, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Doesn't live up to the hype very disappointed. It doesn't block wind well
Hi Deborah,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Good quality product, poor communication timeliness. Phone system very dysfunctional phone system and only interim updates.
Hi Randy,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Received item earlier than I thought, great item brought for my husband and he loves it.
Hi Nita,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that your husband loves the quality of his new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered through the website said immediate shipping not realizing immediate shipping was from China and it would take 7 to 10 days to get to the United States and then the normal shipping once it cleared customs into my hands. Ordered a hoodie and a jacket on the same day, the hoodie came through 2 weeks later and then a week after receiving my hoodie got notification finally that the jacket was being processed in China, in order to be shipped and five days later it still hasn't arrived in the US. Love the product misrepresented immediate shipping and shipping origin being China not a warehouse in the United States.
Hi Jim,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The hoodie I ordered was a size to big, they exchanged it with no fuse at all, the customer service I received was exemplary, the hoodie is of excellent quality and will be ordering another for work
Hi Toby,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Tried to return hoodie, didn't like the color, but would have to pay the return postage, almost 20.00, which is 20% of the cost, way to expensive, they need to clarify the RETURN POLICY BEFORE YOU BUY, (Amazon has free returns) Also purchased the beanie/hat, it's extremely small, was told I could get a 40% refund and keep it, or return it at my own expense, again not worth the cost of returning, but then they stopped answering my email replies, so i never got a 40 refund. I'm stuck with a coat that I "actually like" but dislike the color and a beanie hat that is way to small to fit a normal adult male head. BTW ONE WAY improve on the hoodie, add underarm zippers for ventilation, this would make it even better.
Hi Alan,
Thank you for your feedback!
We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that you told our agent that you would prefer to return the products for a full refund. A 40% refund wasn't mentioned, but I am sorry if there was a misunderstanding.
We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
Overall pretty good, issues, but I'm returning mine, the color isn't what I expected and will exchange it for a different color.
1. Chest pocket needs to be taller, to fit larger cell phones.
2. Sleeves are a bit short, and not very big volume wise, I'm 6'2", approx 185, and the sleeves are almost tight with anything bigger then a tee-shirt.
3. The Grey color is very blueish,
4. The hoodie and waist cords are not made of heavy enough cording, I think is a few months they will be useless.
5. I also purchased the beanie/ hat, it's very small/ short sided, didn't even cover my ears, returning it.
Living in Canada, there was very little delay in receiving the items. The price was the price! No extra taxes, duty or shipping! Way to go Baerskin!
Hi Mark,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I purchased a the his and her baerskin hoodie set for Christmas. We love them! Super warm and very well built,I will definitely buy again.
Hello Robert,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Excellent quality, very warm, I really like it, very pleased, will be ordering more very soon…thank you🙏🙏
Hi Terry,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
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Hi there,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and warmth of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie