Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SLOT888 hadir sebagai salah satu pilihan utama bagi para pecinta permainan slot online yang mencari sensasi kemenangan besar dengan pengalaman bermain yang aman, cepat, dan penuh kejutan.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I never received the product after 4 weeks. I have asked them to cancel my order several times but they have been insisting they will ship "soon" which have been almost a month. I simply would like to get my money back.
I will keep this brief. Order placed for the microblading pen on May 11,2018. Order number *******537 received and card charged the same day. It is June 29,2018 and status of order is in 'approval preparing to ship.' This is the same status it has been in since the order was placed. This company is not legitimate. An honest company would have either emailed with an offer of refund or emailed with a reason product not shipped. No response received from company at all. Lesson learned this company is a fake and you may as well just throw your money away. Anyone who states they received a product is either really lucky or is part of the 'Focallure Company.'
Do NOT PURCHASE ANYTHING FROM THIS COMPANY. They are thieves. 2 months Ive chased and questioned them. Im certain this is a co based in India. DONT FALL FOR THEIR FACEBOOK ADS. Contact Facebook and notify them as well.
Have you read their disclaimer, shopfocallure.com is designed for purposes of supply only and is not a substitute for compliance with the provisions of the Federal Food, Drug, and Cosmetic (FD&C) Act, the Fair Packaging and Labeling (FP&L) Act, and the regulations published under the authority of these laws.
The FDA by design has standards to regulate ingredients to keep you safe from lead and other harmful. Chemicals that are widely used in other countries. Have you seen such a disclaimer on Estee Lauder? NYX, Tart, heck Revelon? NO! You can read the full disclosure here, https://shopfocallure.com/pages/disclaimer-1. Buyer be aware! Don't use products from a company that does not stand behind your health and safety as a result of using their product!
This company are not legitimate. They take your money, send you vaguely generic emails that claim your order is delayed because they've run out of stock. You won't receive them. They are a bunch of thieves.
All other reviews on here that are positive are just made up.
Ordered microblading eyebrow pen last May 4. Has yet to arrive as of June 16. It is a scam. Do not order from this site.
I PURCHASED THIS PRODUCT ON 6/10/18 AND HERE IT IS 6/15 AND NOT ABLE TO GET ANY INFORMATION ON THE TRACKING INFO. I RECEIVED AN EMAIL FROM KATHY WILLIAMS DIRECTOR OF SLES FROM VEGAS- NOT BELIEVING THAT SHE IS BUT ANYWAYS DO NOT ORDER FROM THIS COMPANY. THEY ARE FULL OF $#*!! PLEASE CALL YOUR BANK AND DISPUTE THE CHARGE!
They have so much money to advertise on Facebook because they take yours and do not provide the product. Ordered product may 4 - STILL NOTHING and they refuse to refund! All you get are out of stock sorry! Wait generic emails.
Today is June 14th. I ordered this product MAY 4th! Still haven't received it. Focallure is going back and forth with me, saying it was ready to ship, then they ran out of the product, then it was ready to ship again. And June 6th they said they would ship it. REALLY? Its another waiting period? Or are they scamming me? They charged me right away and got their money. I dont believe a word they say anymore. DONT ORDER FROM THIS COMPANY!
I purchased 3 long wear matte lipsticks and a sale price bag of wax beads. The wax beads did a great job and smelled nice. The lipstick was heavily pigmented shades that were lovely. They were all darker than expected for my pale complexion. Went on smooth, felt comfortable. I wish they would stay on longer. By end of a school day it looks bad, it starts to wear off the inner lip within the first couple hours. For the price I will purchase again.
It's been more than 40 days since my order had been confirmed by Focallure. They charged my card immediately and have not delivered the products. Customer Service does respond to my inquires but keep the information generic. They just claim that they have delays due to high ordering demands. They are clearly a scam! What a disappointment!
Dear Sabin
We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our customer Happiness officer will contact you to know more about the issue you faced and I can assure you that we will do our best to solve each and every issue.
This company is a scam. I ordered an eyebrow pen online and provided my credit card which was charged the same day including a shipping fee indicating that it would be shipped between 2-7 days. It's day 34 and counting and my order has yet to even been fulfilled. I wrote several times only to receive one response with an offer for a 10% discount citing high demand. After 30 days, they stopped responded. I call my credit card company to dispute the claim. I don't believe they are legitimate.
Have not received the products but the ordering process was easy. Once I receive the products and test them I will then write another review.
Dear Carolyn
Thanks for being an amazing customer. We are incredibly grateful that you took the time out to leave us this note.
Do not buy anything from this company - they take your money and never send you the product. When you complain, they claim the order is in "fulfillment" and so cannot cancel it. I wish I had read the reviews before I trusted them and placed an order.
I ordered several items online to be shipped to my mother. My card was immediately charged. A week later I never got shipping info. It's now almost a month later, it hasn't shipped, they are impossible to get a hold of, and are REFUSING to cancel my order and refund my card. The emails I'm getting from customer service are obviously form emails. It's a mess. I'm out $55. My mom never got the makeup she needed and I have to waste time with these folks. I'll be reporting them to the BBB as well.
Three weeks later and my item is not here, and it hasn't even shipped. I've been asking for a refund for the past week and I keep getting generic "customer service" email responses. I'm pretty sure this place just takes your money and you never get your items. Stay away, this is not a legitimate business.
I ordered Patented microblading tattoo eyebrow ink pen on May 9 and have yet to receive. Received email on may 22 that was ready for shipment. Ten days later, still waiting! I will not be ordering from this company again.
Dear Lynda
I am from customer happiness team. We have refunded you and I am extremely sorry that you had to face such difficulties.
I made the rookie mistake of not Googling Focallure after seeing an Instagram ad for one of their eyebrow pencils. I fully believe it's a total scam at this point. I placed my order over a month ago and it still hasn't even shipped yet. I've e-mailed their customer support reps at least twice a week since then and every time they write back with a blase non-answer that my order "is a bit behind schedule due to the high volume of orders recently received" and that they "really want to get the item shipped as soon as possible too." They even hit me with a "in fact, we have the same goal."
Can I give less than one star review? Do not buy from them. You will never get a product.
I haven't received my first order of $60 plus dollars that was placed in the first of April. I've heard nothing on the order now for over two weeks. I just placed another order in the amount of $27 plus dollars. Let's see if they can get this order in a timely manner.
Love it! Some years ago I had a gas stove blow up in my face. It singed the hair around my hairline, eyelids, and eyebrows. This product makes my eyebrows look natural and it doesn't come off, until you take it off. Great products!
Dear Deb
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Answer: Nope, not at all. Save your money. They have terrible customer service, terrible products, and will fraudulently charge your account. You're better off buying drugstore brands.
Answer: I keep getting charged for random boxes I did not approve! I need a refund now and I tried to cancell my subscription and they don't answer!
Answer: Hey Carla, Thank you for your question, you can follow the link below to form a title, content, and rating of your review, (to add photos if you deem fit) and to confirm the terms: https://www.sitejabber.com/online-business-review#babecosmetics.com_(BabeBox) And it is going to be released to be seen on our page in a few days after SiteJabber team moderates it.
Answer: Hey Katarina, the whole order 1001385661 cancellation was already processed and the amount should reflect in few working days.
Answer: Hey Jainni, currently you don't have active subscriptions on file and 1001379056 was refunded as an exception on September 4
Answer: Hey Jessica, we have cruelty-free products and surprise with learning experience are the key features of our subscription, also we ship almost worldwide and don't have waiting lines for subscription or cancellation. Aside from that, although Focallure products and their complementaries are losing a primary focus of our subscription service content editors, we are in the midst of boosting the product assortment even further (current brands include Aesthetica, Bang Beauty, GirlActik, Vincent Longo, Appeal Cosmetics, Oryza) which goes before mentioning that we have a multitude of plans and special settings we can apply which can help you customize the cost and the shipment/charge dates.
Answer: That website is not the real focallure site. I emailed the real company and they said that this is one of many of there distributors that they send products too.
Answer: Because they are frauds. Alert your bank and threaten legal action against Focallure. They won't stop otherwise.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Laurie
I have noted your feedback. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.