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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Francois G.
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Great prices and free shipping
September 12, 2016

Great prices and free shipping. I'm pretty sure I'll come back for other stuff.

Date of experience: September 12, 2016
brian p.
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Quick response to a question on line, and easy checkout procedure.

Date of experience: September 12, 2016
Guy B.
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...
September 11, 2016

Date of experience: September 10, 2016
Ariel C.
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My overall buying experience from AutoEQ, in every aspect, has been very good thus far.

Date of experience: September 7, 2016
Cole S.
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Excellent process from start to delivery
September 5, 2016

Excellent process from start to delivery. Great price and products came as advertised in brand new packaging.

Date of experience: September 5, 2016
Ron G.
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Great store to purchase from
September 3, 2016

Great store to purchase from. Through no fault of their own, my item was slightly damaged during shipping. Customer service to resolve my issue was very accommodating and prompt. Was satisfied with with what was worked for compensation. Will totally buy from them again.

Date of experience: September 3, 2016
JJ A.
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Speedy delivery
August 27, 2016

Speedy delivery. Good job autoeq and Purolator.

Date of experience: August 27, 2016
Lilie K.
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I found this website through a Google search to do some price checks. Historically always got US companies with massive shipping charges. I found the items to be reasonably priced with free shipping. I will definitely shop here again if I need something.

Date of experience: August 24, 2016
rodger h.
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Saved six hundred dollars by ordering online and installing myself over purchasing from local supplier and having them install.

Date of experience: August 20, 2016
Tim K.
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Easy, fast and a surprise discount!
August 18, 2016

Easy, fast and a surprise discount!

Date of experience: August 18, 2016
Gopes U.
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Ordered Sunday, delivered Tuesday, quick and easy transaction, bonus is that they accept Paypal as a form of payment. Will order from them again in the future

Thanks again,

Date of experience: August 17, 2016
Philip G.
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Two of the three boxes I received were damaged with superficial damage to one of the items. Had the damage been any worse, I would have been returning the items. I realize shipping is outside of your immediate control but I have pictures to show the damage if you are interested.

Date of experience: August 17, 2016
Pierce B.
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Great price with quick shipping
August 12, 2016

Great price with quick shipping. Very satisfied with my experience shopping at autoeq.ca

Date of experience: August 12, 2016
paul p.
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So far so good, comment more when I get product
August 12, 2016

So far so good, comment more when I get product

Perfect experience! Would buy again from this retailer

Date of experience: August 12, 2016
Franco M.
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Easy to use web site
August 11, 2016

Easy to use web site. Lots of detailed information on each product and great discounts. I purchased the Bakflip Mx4 great unit looks good and is a high quality. Wish it came with wedge spacers though. I ended up making my own. I will call support for that otherwise the web site was great and the shipping was very quick. I will definitely purchase more products from autoeq in the future.

Date of experience: August 11, 2016
Wayne S.
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Very easy to find exactly what I was needing
August 10, 2016

Very easy to find exactly what I was needing.

Date of experience: August 10, 2016
Alan L.
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Very easy order and fast delivery
August 6, 2016

Very easy order and fast delivery. Great product.

Date of experience: August 6, 2016
INSKIP R.
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I HAD NO PROBLEMS SHOPPING, GREAT SITE
August 5, 2016

I HAD NO PROBLEMS SHOPPING, GREAT SITE. THE DELIVERY WAS ON TIME, THE OVERALL EXPERIENCE WITH AUTOEQ.CA WAS GREAT, PLEASE KEEP UP THE GREAT JOB YOU ALL ARE DOING, WELL DONE GUYS.

Date of experience: August 5, 2016
Bryan A.
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Bought hood deflector previously..
August 4, 2016

Bought hood deflector previously.excellent product and service.

Date of experience: August 4, 2016
eric c.
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Ty
July 31, 2016

Ty
All fine

Date of experience: July 31, 2016