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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Quick shipping
Quick costumer service Easy transaction
Very HAPPY WITH YOUR PRICE AND SERVICE
THANK YOU
Full purchase experience was great. I would definitely order again. Still waiting on the car I have ordered so have not installed yet. Will review product at a later date if possible.
Received in good order. Havent installed yet though.
This is a Christmas gift for my son. I am hoping he is happy with them!
My order arrived a few days after placing the order. I installed it on the weekend and it fit perfectly for my truck (2016 Colorado). So far, no issues!
Good site easy to use
I was pleased with everything, except the fact that the order doesn't give you more of a description of what you purchased. The bedrug comes in two different sizes...5' and 6'. It would be nice to see that in the billing area.
Received the order quickly, within 5 days. The front and 2nd liners fit my Escape perfectly. There is a problem with the fit of the cargo liner for which I received an immediate response and is presently being resolved.
I should have got $30 discount for Husky liners
Easy to install and look awesome!
I was dissapointed first with the delivery. I still had not received my orderafter five days, or confirmation of the order shipping. After emailing I was told my order would go out that same day and I would receive a tracking number that day. I waited another day, but still no tracking number I emailed again and this time received a response stating they now needed confirmation of two different mats and asked me to identify the picture they had emailed me and respond back. I did. I was however confused as I originally gave them my year, model and make of my vehicle. The order then shipped the next day. Upon receipt of the order I installed these mats in my wife's new Jeep Cherokee. The front mats were great and fit perfectly. The rear mats fit okay in the wheel wells, but the overlap for the transmission tunnel fit poorly and fit loose. The rear cargo mat is a poor fit, and the fins at the end of the mat at the end of the hatch are too long and interfere with the door closing. To rectify this I have to squish the cargo mat up against the seats. Something that should not happen in fitment if laser measured as advertised.It would have been nice to have a contact phone number to call, and not just have to communicate through email.
N/a
No problems at all. Quick and easy.
Excellent company to deal with. I order most all of my truck accessories from Autoeq.
Very easy to navigate the website
So far so good. I'll know better when I get the order.
Received my order on time and everything was in order.
Very happy with product and service.
Thank you.
So far so good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members