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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Susan W.
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Hi, All went good after the first rail
January 14, 2017

Hi, All went good after the first rail. Man it took awhile but the trick is to read the instructions and use the long bolts for the brackets and once the rail goes on then the small bolts are used. Lol you can save yourself time and frustration. Easy to do and looks great on my GMC Canyon. The function of it is awesome, and they look sharp on my white truck. Love the drop step, coming from a woman. :)

Date of experience: January 14, 2017
Donat L.
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Good stuff
January 14, 2017

Good stuff

Date of experience: January 14, 2017
Ishtiaque A.
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Awesome product
January 12, 2017

Awesome product

Date of experience: January 12, 2017
daniel M.
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Got a great deal just after new years had a sale going on saved on my cover and free delivery was happy with it all

Date of experience: January 12, 2017
Jason Z.
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Amazing fast and got exactly what I wanted
January 7, 2017

Amazing fast and got exactly what I wanted

Date of experience: January 6, 2017
Jim H.
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Great product, great service and quick delivery
January 5, 2017

Great product, great service and quick delivery.

Date of experience: January 4, 2017
Stanley B.
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You appear to be only Canadian company that has this product in stock

Date of experience: January 2, 2017
Remy N.
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Great service!
December 31, 2016

Great service! Thanks!

Date of experience: December 30, 2016
Michael N.
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Great and easy to use website with great competitive prices.

Date of experience: December 27, 2016
S T.
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Good, prompt service, no issues
December 26, 2016

Good, prompt service, no issues.

Date of experience: December 26, 2016
Paulo Y.
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Quick and easy to navigate website
December 24, 2016

Quick and easy to navigate website. Found the items quickly and free shipping is great!

Date of experience: December 24, 2016
Pedro W.
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Paypal payment option is great
December 18, 2016

Paypal payment option is great

Date of experience: December 18, 2016
David F.
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So far, correspondence has been excellent
December 18, 2016

So far, correspondence has been excellent. I will wait to see you once I receive the product to further this review.

Installed the Revolver X2, no hiccups. I was afraid to roll it up in cold weather, but it still works at -25°C. I would not want to use it at any colder temperatures though.

Date of experience: December 17, 2016
Gilbert B.
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Although the item I originally chose was out of stock Auto.eq did offer a more expensive item at a reduced price. The communication I had with their customer service was great and the item was delivered quickly to our door. The item is a gift so until we open it at Christmas we won't know for sure if it's exactly what we wanted. The description on the website was quite good so hopefully it'll be all good.

Date of experience: December 15, 2016
Kent H.
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All good
December 5, 2016

All good

Date of experience: December 5, 2016
Warren U.
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Pleasure to deal with
December 1, 2016

Pleasure to deal with. Product arrived quickly. Price was much lower than auto dealer that was selling the same item.

Date of experience: December 1, 2016
Julie P.
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Fast delevry but I have to cut my self my costum floor liners to have it fit the gaz handle. So ridiculous! Paid that much and I have to fo it myself as recommanded by the costumer service...

Date of experience: December 1, 2016
Ross V.
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Great mats that fit the car nicely
November 29, 2016

Great mats that fit the car nicely. Only change would be have the edges extend a bit further to slip under the existing door trim to maximize coverage.

Very quick shipping and no complaints about the service! :)

Date of experience: November 29, 2016
Reynaldo D.
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Great product and super fast shipping...
November 29, 2016

Great product and super fast shipping... definitely recommended.!

Date of experience: November 28, 2016
Brian E.
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Excellent service
November 23, 2016

Excellent service

Date of experience: November 23, 2016