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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Bob G.
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So far, so good
March 2, 2017

So far, so good. We will wait and see how the entire transaction goes.

Item was shipped quickly and it arrived well packaged and was exactly what I ordered. It was also the best price in Canada for this item.

Date of experience: March 1, 2017
Mark D.
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Order and shipped promptly for good price
March 1, 2017

Order and shipped promptly for good price. One rail had a little dent in it but not a huge issue

Date of experience: March 1, 2017
Vern E.
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Arrived when promised
February 25, 2017

Arrived when promised - easy to install - could not be happier

Date of experience: February 25, 2017
Kevin S.
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Easy to search and order
February 17, 2017

Easy to search and order. Quick delivery.

Date of experience: February 17, 2017
Victor Z.
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Excellent!
February 16, 2017

Excellent! Thanks a lot, Dannie, for your help with this purchase!

Date of experience: February 16, 2017
Blair H.
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Got connected to your site via the Husky site and was most pleased. Thank you.

Date of experience: February 15, 2017
Chris V.
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First time trying this company
February 15, 2017

First time trying this company. Would be better if there was wholesale customer pricing.

Date of experience: February 15, 2017
Ryan L.
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Great to see an online Canadian company!
February 9, 2017

Great to see an online Canadian company!

Date of experience: February 9, 2017
jeanpierre t.
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Fast delivery
February 9, 2017

Fast delivery

Date of experience: February 9, 2017
Jason E.
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I knew I'd like the product as I had bought it before. Buying from AutoEQ was smooth and efficient. Would buy here again.

Date of experience: February 7, 2017
Kyle D.
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I like you guys
February 7, 2017

I like you guys.

Date of experience: February 7, 2017
ryan D.
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Fast shipping!
February 2, 2017

Fast shipping! Great product! Awesome seller thanks again!

Date of experience: February 1, 2017
Gregory Z.
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It took a lot longer than three or four days to receive the order. It wasn't a serious problem for me but it would have been nice to know that it would take longer. Other than that, the customer service was great.

Date of experience: February 1, 2017
Bruce G.
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Very happy with purchase
February 1, 2017

Very happy with purchase. As it turned out there was even an additional $20 off, and I was able to use PayPal on checkout (I had lots of savings in PayPal US dollars) so using those instead of putting on my credit card was a bonus. Will definitely use you again.

Date of experience: February 1, 2017
Ram I.
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Overall very Satisfied
January 26, 2017

Overall very Satisfied

Date of experience: January 26, 2017
Normand C.
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Cart contents would not follow through to Pay Pal
January 24, 2017

Cart contents would not follow through to Pay Pal. Would get a cart empty message!

Date of experience: January 24, 2017
Jeffrey c.
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Very easy to use
January 24, 2017

Very easy to use. Will buy from your website again in the future for sure, very happy with product looks amazing.

Date of experience: January 23, 2017
Wray s.
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Good product choices and prices,exactly what I wanted with a great fit for my truck,100 percent floor protection and makes cleaning easy,I would recommend these products and the business itself.

Date of experience: January 15, 2017
DChung M.
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Excellent price and fast shipping
January 14, 2017

Excellent price and fast shipping. Couldn't be happier.

Date of experience: January 14, 2017
Paul L.
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Very good
January 14, 2017

Very good. Easy

Date of experience: January 14, 2017