Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of AutoEQ

AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AutoEQ?
grey stargrey stargrey stargrey stargrey star

AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

shipping
7
This company does not typically respond to reviews

Instant Feedback

1,716 reviews

We monitor reviews for authenticity

Emma M.
0 reviews
0 helpful votes
Follow Emma M.
Unfollow Emma M.
Share Review
Report Review

No
April 18, 2017

No

Date of experience: April 18, 2017
Nigel S.
0 reviews
0 helpful votes
Follow Nigel S.
Unfollow Nigel S.
Share Review
Report Review

Great price
April 15, 2017

Great price. Very easy to install. Great company to deal with. Super fast shipping

Date of experience: April 14, 2017
Roman K.
0 reviews
0 helpful votes
Follow Roman K.
Unfollow Roman K.
Share Review
Report Review

The product looks good!
April 14, 2017

The product looks good! But clips are useless! For that reason 4 stars! They simply don't work!

Date of experience: April 14, 2017
Stephen S.
0 reviews
0 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Share Review
Report Review

Thank you
April 12, 2017

Thank you

Date of experience: April 11, 2017
Baltaij T.
0 reviews
0 helpful votes
Follow Baltaij T.
Unfollow Baltaij T.
Share Review
Report Review

Easy to transact and best price in Canada :)
April 10, 2017

Easy to transact and best price in Canada :)

Date of experience: April 9, 2017
Kimberly D.
0 reviews
0 helpful votes
Follow Kimberly D.
Unfollow Kimberly D.
Share Review
Report Review

Instructions would have been nice, but I figured out how to install it pretty quickly. Otherwise good product, happy with my purchase.

Date of experience: April 7, 2017
Ron K.
0 reviews
0 helpful votes
Follow Ron K.
Unfollow Ron K.
Share Review
Report Review

Good price easy to navigate web page
April 7, 2017

Good price easy to navigate web page.

Date of experience: April 7, 2017
Craig A.
0 reviews
0 helpful votes
Follow Craig A.
Unfollow Craig A.
Share Review
Report Review

Great prices, ease site to navigate
April 6, 2017

Great prices, ease site to navigate

Date of experience: April 5, 2017
Brett V.
0 reviews
0 helpful votes
Follow Brett V.
Unfollow Brett V.
Share Review
Report Review

Awesome
April 3, 2017

Awesome. Everything went great.

Date of experience: April 3, 2017
Alex U.
0 reviews
0 helpful votes
Follow Alex U.
Unfollow Alex U.
Share Review
Report Review

Great thank you
April 3, 2017

Great thank you

Date of experience: April 2, 2017
Michael F.
0 reviews
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Very easy and quick
March 31, 2017

Very easy and quick

Date of experience: March 31, 2017
ROBERT D.
0 reviews
0 helpful votes
Follow ROBERT D.
Unfollow ROBERT D.
Share Review
Report Review

Ordered after business hours on Monday and it was delivered on Thursday. Fastest I have received things ordered online considering the size and weight

Date of experience: March 30, 2017
Philip K.
0 reviews
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Share Review
Report Review

Incredibly fast shipping!
March 30, 2017

Incredibly fast shipping! Awesome!

Date of experience: March 30, 2017
Colleen J.
0 reviews
0 helpful votes
Follow Colleen J.
Unfollow Colleen J.
Share Review
Report Review

So glad I happened to find this site
March 27, 2017

So glad I happened to find this site.

Date of experience: March 27, 2017
Mike S.
0 reviews
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

It really would be nice to either speak to someone on the phone or have a chat, email response is OK but not immediate

There was so confusion re delivery dates but that may have been a Purolator issue, not yours.

Date of experience: March 27, 2017
Wade C.
0 reviews
0 helpful votes
Follow Wade C.
Unfollow Wade C.
Share Review
Report Review

Easy to find what you are looking for
March 27, 2017

Easy to find what you are looking for. Easy to order. Exactly as ordered, very pleased.

Date of experience: March 26, 2017
steve P.
0 reviews
0 helpful votes
Follow steve P.
Unfollow steve P.
Share Review
Report Review

Simple to order will buy from them again
March 13, 2017

Simple to order will buy from them again

Date of experience: March 13, 2017
Mike N.
0 reviews
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Share Review
Report Review

Great variety!
March 12, 2017

Great variety! Free shipping!

Date of experience: March 12, 2017
Daniel C.
0 reviews
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

Great
March 9, 2017

Great

Date of experience: March 9, 2017
John K.
0 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Kudos to Dannie in customer service
March 7, 2017

Kudos to Dannie in customer service. Very helpful and a definite asset to AutoEQ.

Date of experience: March 7, 2017